Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,503)

Reviews: 7,503


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

Bohemiumchick111 star-alt star-alt star-alt star-alt star-alt

"Purchased a car on 8th December 2022 and since 23rd January 2023 the car has been off the road due to major faults. 3 garages (including main dealer) have said car should be returned as not cost effective to repair (never mind not being road worthy). 12 weeks into my complaint and still not resolved by hippo. The CEO has ignored my email and ignored a person..." Read more

2 years ago

Sheena star-alt star-alt star-alt star-alt star-alt

"I had a positive experience. Zaysham was super helpful and committed to helping me find the particular car I wanted, and he did . Communicated regularly, keeping me informed at each stage ; thank you! Mason too was great with the account side of things. All in all I’m very happy, got the car today . Service was good."

2 years ago

Miss Poole star-alt star-alt star-alt star-alt star-alt

"Super responsive and very helpful"

2 years ago

Leonie Evans star-alt star-alt star-alt star-alt star-alt

"Absolute nightmare if anything goes wrong with your car. Within a month of purchasing a car through Hippo the engine went. They won’t provide a courtesy car or take the car back until after a diagnostic report done and the garage they provided can’t get it done for two more days. Been without a car for 6 days now and they lack any empathy or care for how ups..." Read more

2 years ago

Sarah star-alt star-alt star-alt star-alt star-alt

"Phil was calm informative and made a worrying day better."

2 years ago

Jamie Mitchell star-alt star-alt star-alt star-alt star-alt

"Very helpful"

2 years ago

Trevor Frammingham star-alt star-alt star-alt star-alt star-alt

"Made the whole thing very easy, many thanks toJack and Hattie Kershaw."

2 years ago

Jill star-alt star-alt star-alt star-alt star-alt

"My Handover Was Very Happy"

2 years ago

Saira khalid star-alt star-alt star-alt star-alt star-alt

"Really regret going with this company. No customer care help at all. All they seem to care about is you buying the car and no help from there. I’ve got a car from them in august, wasn’t fully explained what the warranty would be. Now out of warranty, car has an engine oil pressure fault. Paid 700 pound for it to be fixed, for the light to be back on 10 minut..." Read more

2 years ago

Lee Ingram star-alt star-alt star-alt star-alt star-alt

"Hi people and Hippo Is that it I mean the response to my review WOW. So just to let people know following on from my last review here on the well deserved Trust pilot. After rejection of first car a date wes confirmed by hippos automated 24 hour slot. Emails were sent regarding MOT and left to delivery date bearing I'm mind car has to be delivered to South..." Read more

2 years ago

Tanya Neethling star-alt star-alt star-alt star-alt star-alt

"What made my experience great was the outstanding service I received from Jonathan. Professional and reliable,he always kept me posted and wanted me to get the best deal even if wasn't with Hippo, which I really appreciated."

2 years ago

Soumitra Sharma star-alt star-alt star-alt star-alt star-alt

"It took 4 hours to process financing data. This could have been used to show me the car better. The car is slightly above market price. Rest of the service was smooth."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Working with Robbie Lindsey was an absolute pleasure! Robbie is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Infinity took about 2-weeks. The best part – Robbie on stayed in touch with me the entire time which only made the buying exper..." Read more

2 years ago

Neil star-alt star-alt star-alt star-alt star-alt

"First-class customer engagement & support from the beginning. Zay the account manager stood out in his ability to deliver."

2 years ago

Chris Tipping star-alt star-alt star-alt star-alt star-alt

"Professional yet friendly advice and support from Umar…. First time I have leased a car and he made the whole process very easy."

2 years ago

Rizwan Akhtar star-alt star-alt star-alt star-alt star-alt

"“I informed the person I was dealing with that we don’t need the car delivered and was told the car is ready, we also called in to inform that we are coming to pick eye car up, on arrival the car was not clean and all the Bluetooth connections exc where not cleared. When we left the premises 5 minutes I. The car indicated that the vehicle is losing tyre pres..." Read more

2 years ago

Danny platt star-alt star-alt star-alt star-alt star-alt

"Friendly advisor and easy process from start to finish"

2 years ago

Anthony tiller star-alt star-alt star-alt star-alt star-alt

"This is not for hippo to put a pointless reply but for all you thinking about using them. Bought a car that cluch went cost £3000. Hipo won't do anything to reinburst me all pay towards it. After sells very poor and costom service BAD.. Save your money DO NOT USE HIPPO. VERY BAD CARS"

2 years ago

Donna Jones star-alt star-alt star-alt star-alt star-alt

"helpfull informative realistic and profesional."

2 years ago

Annette Taylor star-alt star-alt star-alt star-alt star-alt

"I can’t fault Hippo Leasing. They bent over backwards to help me get a car that was suitable for me, they don’t give up. They are polite and courteous. They have been fantastic. I will be recommending them to my friends and family."

2 years ago

jaco heigers star-alt star-alt star-alt star-alt star-alt

"Once again thank you to Gareth and Sam for making the process. Easy and reliable for choosing a car. The service was 1st class and they got back to me asap. I am still waiting a call back from some big car garages and this is over a two week period."

2 years ago

Tara star-alt star-alt star-alt star-alt star-alt

"The customer service at hippo was brilliant"

2 years ago

Michael Bell star-alt star-alt star-alt star-alt star-alt

"Good staff, worked tirelessly"

2 years ago

Lee Ingram star-alt star-alt star-alt star-alt star-alt

"Got a focus 15 November 3rd December reported sync 3 system intermittent fault back door not working at all. Told proforma ran out on 14th day (law breaking) diagnosis at main dealer booked and cancelled 19 December by hippo. Other garage arranged and held car for 4 weeks still ongoing electrical loom fault not fixed. Curtesy car tacken back after one week...." Read more

2 years ago

Lisa Philip star-alt star-alt star-alt star-alt star-alt

"I had a straightforward and hassle-free experience using Hippo leasing!!! Thank you for making the process of getting my new car so easy! Thanks especially to Aidan who did all the hard work. I will definitely use them again when my next car is due."

2 years ago