Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,100)

Reviews: 7,100


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

Charise Lola star-alt star-alt star-alt star-alt star-alt

"Once a lender agrees to finance you a car, Hippo will call you throughout the day to get the process rolling and if you call them back and your sales rep is unavailable, your call will be returned almost immediately. After the deal goes ahead and contracts are signed, you will no longer be-able to get through to your sales rep (well at least the one I was gi..." Read more

2 years ago

Simon Plumley star-alt star-alt star-alt star-alt star-alt

"Aggressive salesman Daniel told me I would not get a better deal elsewhere. However I easily found a much more competitive rate APR and a better priced car with another dealer. I have asked to close the application down several times but they still keep sending me more cars"

2 years ago

Kerran Duke star-alt star-alt star-alt star-alt star-alt

"very disappointed with the whole experience of using hippo to purchase a vehicle. firstly they financed the car in the wrong name and then lied to me on multiple occasions about it. this caused me issues with my own personal credit which hippo were less than helpful with. I would strongly advise NOT using hippo"

2 years ago

Sun C star-alt star-alt star-alt star-alt star-alt

"Long delays to get car, took forever to get finance sorted even had to call broker my self. Had to do online verification 5 times."

2 years ago

Marline star-alt star-alt star-alt star-alt star-alt

"Highly recommended, great customers service and extremely professional. I have to big up Daniel Nutter who dealt with me, he was so consistent from start to finish He's a great attribute to the business. He got me the car of my dreams and at a great price."

2 years ago

Gina Thomas star-alt star-alt star-alt star-alt star-alt

"Extremely quick and easy. Jack sorted out my exchange for new car. This is the 3rd car I would of leased now and have always dealt with Jack. All sorted in 4 days brilliant. So easy done it all on my phone and emails. No computer needed. Great service. Very helpful. Should get my car in the next couple of weeks. Can’t wait"

2 years ago

David Lander star-alt star-alt star-alt star-alt star-alt

"Absolutely wonderful service. Thank yous to Brittany Heys and Andrew for their swift and stellar service."

2 years ago

Andrew Campbell star-alt star-alt star-alt star-alt star-alt

"Excellent service from start to finish. Tom Brown made the whole process move forward smoothly. He fully explained everything and answered all my questions succinctly and got me the best deal at the best rate he could. Picked my car up within 2 weeks of the whole process beginning. Would recommend highly."

2 years ago

Simone nash star-alt star-alt star-alt star-alt star-alt

"Absolute fantastic service. Really happy with the whole process! Was incredibly fast too. I was contacted constantly throughout to make sure I was happy and ok. Rebecca Bugler went above and beyond to make sure I was up to date with everything and found me a fantastic vehicle."

2 years ago

Jon Parry star-alt star-alt star-alt star-alt star-alt

"Hippo were awesome from start to finish. They found me a great car at an amazing deal which i was picking up within a week of starting the process. The reception staff at the showroom were brilliant from the time i walked in offering a drink while i waited making sure i was comfortable. 20 minutes later i was driving away in my new car. Cannot fault the staf..." Read more

2 years ago

Brian Portway star-alt star-alt star-alt star-alt star-alt

"We came across Hippo by chance in a search for leasing a value priced car for town use. We rapidly got three options, had the opportunity of lots of person to person and email contact and eventually went for financing. This process although with a series of emailing of documents and electronic signing all flowed through with queries speedily answered -- bu..." Read more

2 years ago

not me star-alt star-alt star-alt star-alt star-alt

"Avoid hippo leasing, they have zero clue in what they are doing, they cannot file documentation correctly so no contract starts, when you query this they refer you too the said manufacturer of the car your leasingeven though they have no idea you have a car with them because hippo havent sent of the documentation then you end up paying 3 payments plus your..." Read more

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Fabulous experience, easy from door to door! Fantastic team meeting your specified requirements! I couldn’t recommend them enough?"

2 years ago

N K star-alt star-alt star-alt star-alt star-alt

"Absolutely great service. Very informative, polite and helpful in evwry way possible. Both Rebecca and Gareth have provided me with the comfortability to switch over my car as easy as possible, not once have i had a bad experience or felt uncertain with my contract agreement."

2 years ago

natalie douglas star-alt star-alt star-alt star-alt star-alt

"Really great customer service. Rang up to enquire about a car got booked in for a test drive and a week later drove the car home in immaculate condition. All documents sent over by email to sign so pick up was really quick and easy."

2 years ago

Lucinda Embleton star-alt star-alt star-alt star-alt star-alt

"08/02 Update: Rubbish response to this review from Hippo. I didn’t specify a budget so that’s rubbish. Neither has anybody been in contact with some alternative options. Laughable. 07/02/22: If it was possible to leave 0 stars, I would! Absolutely shocking customer service! I’ve called 4 times in the last week and got through to Morgan on switch each time...." Read more

2 years ago

Luke Luthor Barnard star-alt star-alt star-alt star-alt star-alt

"Everyone encountered at Hippo were relaxed, friendly and Tom in particular went above and beyond to help me and met each issue with good humor. Great customer service."

2 years ago

Mr Darren Rogerson star-alt star-alt star-alt star-alt star-alt

"Totally disappointed. When I was first accepted for the finance and I pick a car, they couldn't do enough. Just before i was due to pick the car up, i was informed that the car had a fault and they couldn't release the car till it was 100%.Now I've been waiting for the car for 2 weeks, and not any contact from them to update me, I phone them and ask to spe..." Read more

2 years ago

mahalia seale star-alt star-alt star-alt star-alt star-alt

"Second time purchasing a car from Hippo. Great experience. Professional, friendly and smooth from start to finish 👌🏽"

2 years ago

Carl Lambert star-alt star-alt star-alt star-alt star-alt

"Our sales rep Jacob was brilliant, when it come to collecting our car we arranged a day and time which was agreed by myself and the the office. I explained i had hired a trailer to collect the car and would be at the showroom between 9am and 10pm i was told ok that's fine no problem it will only take a short while to sort our the final paperwork, take a look..." Read more

2 years ago

janethestylist star-alt star-alt star-alt star-alt star-alt

"Thankfully I had the pleasure of having Keri assist me with my vehicle purchase. She was brilliant and made it so easy and explained everything perfectly. I am very pleased with the service from Wendy, Keri and Hippo. I will definately recommend! Warm regards Jane"

2 years ago

Elise Robinson star-alt star-alt star-alt star-alt star-alt

"Excellent Service from start to finish, 10/10. Robert went out of his way to offer me lots of different choices to suit my budget. All questions were answered promptly and the whole process of buying the car ran smoothly. Would 100% recommend."

2 years ago

Victoria Jones star-alt star-alt star-alt star-alt star-alt

"Excellent service, nothing was too much trouble and were extremely quick with turn around of information. Would highly recommend"

2 years ago

Sally Buckland star-alt star-alt star-alt star-alt star-alt

"Great customer service, good communication and will definitely use again"

2 years ago

Sandra star-alt star-alt star-alt star-alt star-alt

"Great company who meets youre needs keeps u informed every step if the way and helpfull explaing any issues in the process and offering any assistance at any timel"

2 years ago