Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,100)

Reviews: 7,100


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

Maz star-alt star-alt star-alt star-alt star-alt

"AVOID LIKE THE PLAGUE!!!!! VERY LONG EXPLAINATION BUT TRUST THE BAD REVIEWS REGARDING USING HIPPO GROUP. Departments I had to deal with HEAD OF MANAGEMENT, COMPLAINTS DEPARTMENTS, ETC... PLUS THE WHOLE COMPANY IN GENERAL YOU CANT TRUST THEM. THEY EVEN TRIED MISSLEADING ME INTO SIGNING A DOCUMENT THAT WAVERS MY CONSUMER RIGHTS, THEY ALSO COMPLETELY IGNORE..." Read more

3 years ago

Louis Belll star-alt star-alt star-alt star-alt star-alt

"I was in an accident and in need of a new car quickly and there were so many things to sort out Sam Patel was fantastic sorting me out with a great deal super quick and Libby Pickles sorted all my paperwork and finalised the deal….both with great speed and efficiency and always friendly and professional at all times, they turned a very bad situation into an..." Read more

3 years ago

Tba star-alt star-alt star-alt star-alt star-alt

"So far I've had a great experience with the team at Hippo. Will Cairns found cars to choose from for my needs and requirements. When I had selected a vehicle amd he had sorted finance i was contacted by Rebecca Bugler from the admin team. She was very efficient and I received all documents and a call to explain what was coming soon after finance documents we..." Read more

3 years ago

Raymond Poxon star-alt star-alt star-alt star-alt star-alt

"Anthony Walton delivered my new car, on time, and with professional efficiency. In all, excellent service from Hippo."

3 years ago

Julie Thompson star-alt star-alt star-alt star-alt star-alt

"Very happy with my new car , you went out of your way to help me find a new carv"

3 years ago

Mr Mollins star-alt star-alt star-alt star-alt star-alt

"Exceptional service and fast turn around with vehicle. Would highly recommend."

3 years ago

Oliver Dakin star-alt star-alt star-alt star-alt star-alt

"I have never experienced customer service like it before. From the first contact with Jonathan he was helpful, knowledgeable and couldn’t do enough to help. Even after I had been passed onto the next stage in the process, and ran into a problem, he immediately took ownership of the issue, and found a solution to the problem that worked for everyone, at the..." Read more

3 years ago

Victoria Button star-alt star-alt star-alt star-alt star-alt

"Amazing team who found the right car for me (thanks Dan)and made the paperwork process (thanks Hannah) so easy right down to the driver who dropped the car off, the most courteous Antonio!"

3 years ago

Mr Annoyed star-alt star-alt star-alt star-alt star-alt

"Absolute shambles. After waiting ages for various quotes to come through, eventually the quote came through. They has run out of the specific engine that we wanted but had a 1.2 petrol so decided to proceed regardless. Quote came through everything seemed ok but the specs didn't seem to match the car. Turns out they had quoted me for a completely different c..." Read more

3 years ago

Elizabeth Todd star-alt star-alt star-alt star-alt star-alt

"Sales team were fine but after care I felt I had to chase to get a response. I would use again though."

3 years ago

Alkab star-alt star-alt star-alt star-alt star-alt

"Had a quick and easy application for finance with Rebecca bugler helped me through the claim very happy thank you so much"

3 years ago

Micky Broom star-alt star-alt star-alt star-alt star-alt

"have had to change this review because I feel that Hippo have fallen well short of the service that I would expect. The handover of the car was a bit of a con. I was told by the driver delivering the car that the service book was on the passenger seat, right enough there was a book on the passenger seat but it was one that Hippo had made up. to this day I ha..." Read more

3 years ago

Geo Marshall star-alt star-alt star-alt star-alt star-alt

"Not having the greatest credit rating, I have trodden this path before. What I’ve experienced in the past is some salesman calling me his “mate” before he’d even taken my full name, guaranteeing he could get me what I want, then being unreachable for days later until finally admitting none of the above was actually true. Not so with Hippo!! Understandably..." Read more

3 years ago

Matthew Beecroft star-alt star-alt star-alt star-alt star-alt

"Fantastic service from start to finish with Jonny and Libby when recently buying a car. Both very friendly and easy to contact with any questions making the whole process very easy and calm. Collection on the day with Tom was quick and easy. The car itself was immaculately presented despite being a used car so thanks also to the service/valeting team. Highly..." Read more

3 years ago

Lisa Boyle star-alt star-alt star-alt star-alt star-alt

"Everything was so quickly processed and the staff customer service were so attentive Even the delivery guy dropping off the car went over all parts of the car’s operational system as I had never driven an automatic he took the time to go over it all with me until I was comfortable . Great service all round from all the team."

3 years ago

James Murdoch star-alt star-alt star-alt star-alt star-alt

"Not had a good experience a shambles form start to finish buying a car is supposed to be an joyful experience not for me will not be coming back to hippo shambles of a company once you sign documents sales man not interested was difficult to get a hold of him not great. If someone wish to call me I would explain my review if your interested."

3 years ago

Ivan Taragos star-alt star-alt star-alt star-alt star-alt

"Excellent service All well explained and approved very fast."

3 years ago

Amy Coyle star-alt star-alt star-alt star-alt star-alt

"Can’t fault the service we have had at all. I dealt with Danny, Brittany and Katie who were all brilliant and really efficient, Danny was my account manager and was a really friendly guy, not too pushy and very quick at getting back to me when I had any queries and very knowledgeable. Tom handled our collection and again another very friendly member of the t..." Read more

3 years ago

Scott D star-alt star-alt star-alt star-alt star-alt

"Excellent service throughout the process starting with Dane as soon as we walked in the showroom followed by Jodie who kept us in the loop from start to finish Great communication and customer service, best we have had buying a new car! Keep up the good work!"

3 years ago

Andrew Thompson star-alt star-alt star-alt star-alt star-alt

"Swift professional service throughout the process and made leasing a car for the first time a pleasure"

3 years ago

Deborah Collins star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. Prompt delivery. Looking forward to receiving car on Wednesday"

3 years ago

Allan Ford star-alt star-alt star-alt star-alt star-alt

"All good but when it come to renewing my lease there is an overlap so now im paying for two cars for two months."

3 years ago

Andrea Brown star-alt star-alt star-alt star-alt star-alt

"Lovely staff made process easy"

3 years ago

Rebecca Hall star-alt star-alt star-alt star-alt star-alt

"Gareth and Sarah were most helpful and nothing was too much trouble. However, the financial department made things very difficult and trying, because they wanted proof of my new job, even though I’m still currently employed by my current employers, this didn’t seem to be enough and I sent 2 wage slips in. This meant the delivery of my car has been delayed. T..." Read more

3 years ago

steve trotter star-alt star-alt star-alt star-alt star-alt

"3rd vehicle I have had from Hippo and excellent service every time. Friendly service staff and management from all departments. I must say praise is given to my account manager Crystal Ellwell and Libby Pickles.Communication was first class throughout. Nothing was too much trouble and all queries dealt with very professionally. Thank you both and thanks for..." Read more

3 years ago