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Hippo Prestige Reviews & Testimonials

4.5 (7,503)

Reviews: 7,503


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

NM star-alt star-alt star-alt star-alt star-alt

"Everyone was polite and professional. The service was great. A slight criticism is when I called to check when my car would be ready I was 4th in the queue so had a small wait, however it was only maybe 5 mins or so. I get email and text message updates"

a year ago

pauline star-alt star-alt star-alt star-alt star-alt

"Joe was really helpful throughout the process of exploring what vehicle I wanted and price to suit my pocket . Joe responded to all my questions promptly and professionally. I could not fault his customer service ."

a year ago

Caphas Chisangowerota star-alt star-alt star-alt star-alt star-alt

"Good communication throughout the process."

a year ago

Tom star-alt star-alt star-alt star-alt star-alt

"First and the last I have taken this company"

a year ago

Adrian Finnemore star-alt star-alt star-alt star-alt star-alt

"I collected the car Yesterday and everything seemed fine signed for the car in daylight, had to stop due to smell of oil that had been left on the engine, the worst thing was driving on the motorway in the dark to London there was no lights head or side lights on the left hand side of car I can understand one bulb blowing but all of them. Also the car went..." Read more

a year ago

oceaneraine LaRouche star-alt star-alt star-alt star-alt star-alt

"I received a vehicle with very little fuel after part exchanging with one that has almost a fuel pump a tank . I was told I would get a refiund and I have struggled to get this resolved. No one responds."

a year ago

Sean woollard star-alt star-alt star-alt star-alt star-alt

"Highly recommend above and beyond service special mention for Gareth and Catalina for all their help"

a year ago

Christopher Farr star-alt star-alt star-alt star-alt star-alt

"The service I was provided was great. I was speaking to Kayleigh over the phone and she was nothing but amazing. So helpful and understanding. She is a massive plus for your great company. The Delivery was fast and the man that delivered the car was great. He showed me around the car ins and out and all the important things I needed to know. So friendly and..." Read more

a year ago

Woody star-alt star-alt star-alt star-alt star-alt

"I’m still waiting for my vehicle and its been 8 days.I have been emailing,calling and messaging your company for an update and up untill now no one has bothered to messge, email or phone me back! Whick is un professional and not acceptable.Its bad because it just shows that your customer care is very poor."

a year ago

Mr Maria Malicdem star-alt star-alt star-alt star-alt star-alt

"The experience of buying a car from your company became easy, satisfying and pleasant because of the kind, professional and compassion showed by Jairz. It is always a scary moment.having to put my trust on someone I do not know and on a product or service, whose reliability and performance I have no experience of. So, I am grateful for his guidance and the..." Read more

a year ago

jim star-alt star-alt star-alt star-alt star-alt

"Friendly and professional all round service, 1 star deducted due to waiting time on collection day."

a year ago

Sylvia Martin star-alt star-alt star-alt star-alt star-alt

"Make sure to get everything check. Don’t get blinded by there sweet talk and fresh cleaned car! - (technically its only been clean outside, the engine was filthy! Goodness) Once you get the car, thats it! You have been tied down with finance and no one will help you if there is a fault or whatsoever. Its only been 5 months since we had the car worth 27k and..." Read more

a year ago

David star-alt star-alt star-alt star-alt star-alt

"Truly awful and liars. Told never book air con at local garage and the would pay. Tried several times and won’t allow it. Taking them to court. Do not use these people. Great service before you get the car. Awful after AVOID"

a year ago

Mr Michael Holland star-alt star-alt star-alt star-alt star-alt

"Very clear on all aspects dealt with me in a very professional way"

a year ago

Pawel Dobrzanski star-alt star-alt star-alt star-alt star-alt

"Very nice and quick service"

a year ago

Shaquan Young-Okuseinde star-alt star-alt star-alt star-alt star-alt

"Quick and easy process, clear explanations."

a year ago

Brian star-alt star-alt star-alt star-alt star-alt

"I WILL NEVER PURCHASE A VEHICLE FROM THESE GUYS! I WAS SOLD A MERCEDES C220 AMG SPORT BY A CON MAN & POINT OF PURCHASE I WAS HAGGLED INTO PAYING FOR THIS VEHICLE! WITHIN 30DAYS OF PURCHASING I HAD ISSUES WITH MY WHOLE BRAKE SYSTEM WHICH HAD TO BE REPLACED! THIS CAUSED ME A GREAT DEAL OF STRESS!! FURTHER DOWN THE LINE, THIS CAR HAS ANOTHER SERIOUS FAULT WHICH..." Read more

a year ago

S.K star-alt star-alt star-alt star-alt star-alt

"First time I saw finance documents I was also sent a document to sign saying I'd received finance docs previously and had ample time to review them before signing. I absolutely did not. Was also informed car would be ready and delivered alot sooner than it was; when at first contact and point of sale I expressed I'd only proceed if car would be ready earlie..." Read more

a year ago

Kevin Buxton star-alt star-alt star-alt star-alt star-alt

"My acccount manager Huz was so helpfull I am an older client and tec sometimes boggles me but he took the time to explain everything really putting me at ease. Thank You Huz"

a year ago

Ian Mc Allister star-alt star-alt star-alt star-alt star-alt

"Ease of doing everything remotely, and the people I worked with are most helpful."

a year ago

Shaun star-alt star-alt star-alt star-alt star-alt

"From initial enquiry, I was allocated my account manager Jazz who from the start, explained the process in a way that was really clear and clarified any points needed where i was a little slow on picking them up. Jazz was able to bring in his knowledge and experience which also helped me explore the options available to me, discussed vehicles I was intereste..." Read more

a year ago

Katie Mellor star-alt star-alt star-alt star-alt star-alt

"Chasing and chasing pre-purchase however once deposit is paid & sale is made little to no contact from anyone, can’t get in touch about collection or delivery. Disappointing post-purchase care"

a year ago

Charles star-alt star-alt star-alt star-alt star-alt

"Dealership very effective, my fault for not responding , part exchange valuation caused concern, have to think about requirement for deposit and monthly payment. Your staff very proactive and professional, Still interested in vehicle,!"

a year ago

Kristie Penglase star-alt star-alt star-alt star-alt star-alt

"No one would return my calls I had to phone in several times a day everyday. The first car I was sent had so many things wrong with it despite being told it had been serviced and checked over. I had to be sent a second vehicle and that took an absolute age. After all the issues that weren’t my fault I was going to be charged £80 for the new vehicle. Utterly..." Read more

a year ago

Amy Mcgowan star-alt star-alt star-alt star-alt star-alt

"The staff are great especially robbie this is my second time round and as always he was so helpful getting the best deal for me and my budget thanks again 😁"

a year ago