About Hippo Prestige
Hippo Prestige is a high-end car dealership with a hook:
We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.
From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.
Phone
Address
Unit 26, Trident Park
Trident Way
Blackburn
BB1 3NU
Tola
Esther Bin-Turay
"Hippo motor I bought a car from this company in October a Nissan juke tekna cvt I was promised a 172 check on the car I never saw the pictures because I was told by Thomas the account manager that was chasing and requesting for documents to collect money from Zopa the finance company, that the car was in the workshop and didn’t have photos but he sent me spe..." Read more
6 months ago
Miss Dexter
"Excellent service so far."
6 months ago
Francesca
"I was completely mislead, I was told the delivery would be free, I was told they would arrange the delivery and that there was a garunteed price for my car. I was told they would handle the finance left on my car and that I was put on an urgent list to move it forward. In the end I asked as a gesture of good will if they could cover the delivery cost and the..." Read more
6 months ago
David
"Customer service still review to assist. They either ignore you are says it’s not then and pass you on to someone else. Pre purchase they can’t do enough. After sales awful ."
6 months ago
Lars Toth
"Our contact/sales person Elliott in Hippo. He was extraordinarily helpful , far beyond the 'call of duty'."
6 months ago
anita Bear
"great and fast service 10/10"
6 months ago
David
"Communication and customer service after the sale is Zero. Do not use these people. They will pester you to death while you are looking to buy but completely ignore you after. And note they won’t respond to any poor review as they know they are hopeless"
6 months ago
Esther Bin-Turay
"Hippo motors I recently took a Hp car from hippo a Nissan juke 2017 and was delivered on the 26th which I paid £198 for delivery , I was totally disappointed when I saw the car scratches inside and outside of the car , torn and chopped at the back of the seat rusty windscreen wiper , short dated mot not the right dates given to me before purchase , key..." Read more
6 months ago
Lee Crockett
"Ordered a car 2 weeks ago stoop no idea when it’s coming"
6 months ago
Brian Mckeeve
"From the beginning my account manager Josh was the best. He was patient with me (I had a car to sell first) and explained everything that I wanted. It wasn't mechanical scripted nonsense like others. Finance was arranged and all 'paperwork' was electronic. Delivery or collection was the choice. Time was taken to prepare the car and issue a new mot. I chose t..." Read more
6 months ago
Paul
"Picked up the car and engine light came on. Car was driven off and light turned off but came back on when driving home. Asked for when the car was last serviced and no information given, they’d look in to it but no one contacted with any information. No service book or printout given despite asking for it. Handover of car took far too long and it was obvious..." Read more
6 months ago
Stephen Jarrett
"Got a 2 year old car today steering is pointing to the right and the sat nav screen is broken and the carpet is threadbare under drivers foot on floor !!! No attempt to fix any of these faults"
6 months ago
Martin Brady
"It was quick and efficient made me feel good will recommend you ."
6 months ago
Thomas Gordon Moss
"Zak. Excellent service. Well informed at all stages of the deal"
6 months ago
Scarleth Jhasmin Chavez Mendez
"Remi, the account manager, did an outstanding job in the initial process. However, when I had already signed the leasing agreement and was time to pick up my car, everything failed. Let me highlight what went wrong: 1. They said they could deliver the car to my address and later said I had to pick it up. 2. When I went to Blackburn to pick it up, they sai..." Read more
6 months ago
Madi
"I was looking for a used car but Hippo leasing has offered me a brand new car on lease with less 25% monthly payment..The account manger Kashif Ali has done an excellent job in finding the funder even though I had dent on my credit score. Im very impressed at their service and highly recommend Hippo leasing."
6 months ago
Kirsten Maclean
"Fantastic service"
6 months ago
wayne smith
"Two weeks ago I signed the documentation for the finance. Every time I’ve called, I’ve been promised a call back and not once have you returned my call. When I have spoke with customer services, I’m told there is no V5 for the car, and the latest that they are waiting for the car to be retrieved out of storage. At this stage I am paying for a car I’ve not..." Read more
6 months ago
David
"Sadly the good review didn’t last. The air con doesn’t work and they refuse to help. Been 6 weeks now so have to get fixed myself and take them to court for the money. Dozens of emails when selling you the car, once bought they ignore you."
6 months ago
Graham Mortimer
"I thought the sales people I dealt with were very good, but oh the paperwork. Will use them again"
6 months ago
Neil Goodaire
"Good friendly service."
6 months ago
Ken
"There was an issue with delivery of the vehicle, due to lack of communication between departments. This was resolved very quickly. Thank you"
6 months ago
Robert Bacon
"Very prompt to contact me, clear information delivered professionally. Engaging conversation and helpful to the extreme"
6 months ago
LUKE BALL
"Everything that can go wrong has. Now onto my second vehicle. I’ve missed work losing money and there’s no resolution to the pain I have been the through. I would stay away"
6 months ago
"Communication is bad no one read their emails nor response was received still awaits vehicle a month after making payment l regret the day l got a call from ur representative letters sent to wrong address, neighbours known my plans for a car cos letter was opened, up till now email sent with wrong address on it"
6 months ago
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