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Hippo Prestige Reviews & Testimonials

4.5 (7,503)

Reviews: 7,503


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

Derek Hodge star-alt star-alt star-alt star-alt star-alt

"Great service up un-till I had paid my money then no support no one answers phone or email cannot talk to anyone with queries no one replies to left messages...... very poor. Car arrived as promised, excellent after sales service received also,happy bunny now thank you Hippo"

4 years ago

Mr Byron Smith star-alt star-alt star-alt star-alt star-alt

"This is the 4the time we have gone to Hippo, highly recommended, they keep you upto date on your vehicle and always give you a good deal"

4 years ago

Ian Smith star-alt star-alt star-alt star-alt star-alt

"Great service withTom Wilkinson,Rebecca and the dedicated team to help make transition as painless as possible in these trying times delivery and communication were great and was able to plan best for me"

4 years ago

Marisha star-alt star-alt star-alt star-alt star-alt

"Best by far easy planning from 1st initial phonecall to delivery Ethan wringe top man..honest integrity second to none"

4 years ago

Ian Hibbert star-alt star-alt star-alt star-alt star-alt

"Contacted hippo end of September and couldn't do enough to sort out a good deal on a brand new car which would be delivered in December. Kyle my accounts manager was great until I paid £250 doc fees .its now December and he ignores all forms of contact seems he's got the order and then is not bothered about the customer .Molly who is the only person to get..." Read more

4 years ago

Genevieve Satha star-alt star-alt star-alt star-alt star-alt

"I signed a contract for a car that and was hugely excited to received my new wheels. I said goodbye to my old faithful as it was old and was constantly failing due to it's age and mileage. My decision to go for a leased car that was under 50,000 miles and 2017 plate was that it would be reliable, or so I thought. I took receipt of the car but on arrival..." Read more

4 years ago

Eugenio Ceriello star-alt star-alt star-alt star-alt star-alt

"They gave me a car that after 2 months broke down on the motorway and it's beyond repair. They, along with the warranty company, refuse to pay, because they've sent an independent assessor that said that it's likely that I've had an accident. Of course I didn't have any accident of any kind, and despite I'm protected by the Customer Rights act 2015 as I'm th..." Read more

4 years ago

Eugenio Ceriello star-alt star-alt star-alt star-alt star-alt

"They gave me a car that after 2 months broke down on the motorway and it's beyond repair. They, along with the warranty company, refuse to pay, because they've sent an independent assessor that said that it's likely that I've had an accident. Of course I didn't have any accident of any kind, and despite I'm protected by the Customer Rights act 2015 as I'm th..." Read more

4 years ago

Nigel oliver star-alt star-alt star-alt star-alt star-alt

"Excellent work by Tom T at hippo motor group to sort my car out and arrange delivery"

4 years ago

Tony S star-alt star-alt star-alt star-alt star-alt

"Ordered a new Mercedes over 8 weeks ago, still no sign Account manager non existent, emails, texts and calls get ignored. 3 mistakes on the contract meant I had to sign 3 times. Was advised only 2 cars left in stock and price was increased as only in metallic paint. Seems now they missed first batch of 50 cars, mine in 2nd batch and stuck at a port. Just se..." Read more

4 years ago

Mark Schofield star-alt star-alt star-alt star-alt star-alt

"From applying to receiving the car was smooth and quick, good all round service."

4 years ago

Mark Schofield star-alt star-alt star-alt star-alt star-alt

"From applying to receiving the car was smooth and quick, good all round service."

4 years ago

Mrs Susan Sorensen star-alt star-alt star-alt star-alt star-alt

"I got very good personal service from Sheldon and Sophie. My original request for a Toyota Corolla had to be changed because the supplier changed the delivery date from beginning to the end of August. Sheldon identified another deal at the same price which could be delivered in time for my planned holiday. The alternative Hyundai Kona proved to be just wh..." Read more

4 years ago

Mrs Susan Sorensen star-alt star-alt star-alt star-alt star-alt

"I got very good personal service from Sheldon and Sophie. My original request for a Toyota Corolla had to be changed because the supplier changed the delivery date from beginning to the end of August. Sheldon identified another deal at the same price which could be delivered in time for my planned holiday. The alternative Hyundai Kona proved to be just wh..." Read more

4 years ago

Jackie Hemmerman star-alt star-alt star-alt star-alt star-alt

"We decided to use Hippo as they sounded the best lease company around. At first it was brilliant, e-mailed them on the Friday, they contacted us on the Saturday and deposit was paid by Monday to hold the car. We were told 3-4 weeks delivery and so booked annual leave from work looking forward to having our new car to go away in. Up to now they had been so ef..." Read more

4 years ago

Paul Ratcliffe star-alt star-alt star-alt star-alt star-alt

"From the first phone all to the end product. The staff were amazing Thomas Hutchinson the chap who dealt with me was very helpful and really listened to my needs and my limit on price etc. I was a bit dubious due to this virus thing but it was a well organised sales team and very helpful management organisation that made it a happy occasion , as a pensione..." Read more

4 years ago

Margaret Ohare star-alt star-alt star-alt star-alt star-alt

"Andrew was amazing and did everything he could to sort out everything. Very grateful. Edited David delivered the car it's gorgous he was also amazing thank you hippo for all your help with my beautiful new car. I shall enjoy driving her very much. I would recommend this company every time thank you Margaret"

4 years ago

Scot Jones star-alt star-alt star-alt star-alt star-alt

"My partner required a new car and there seemed to be a decent deal with this company. A deposit was paid with and estimated deliver date at the end of May 2020. The end of May came and went. It transpires the new car was never avalible to be sold and currently is still in Germany where it was manufactured, not much us when we are in England! Hippo came up..." Read more

4 years ago

NickMabe star-alt star-alt star-alt star-alt star-alt

"So far so good, Alex (my rep) has been accommodating. I have experienced a few difficulties getting him on the phone but staffing may be low due to the current pandemic situation, I suspect this is making things more complicated for business. Vehicle due to be delivered on Saturday, that will be the real test."

4 years ago

derek harrison star-alt star-alt star-alt star-alt star-alt

"Never never never again ,preparation of car was a quick wash with a sponge and dried ,interior no mats in a brand new car,no glove box driver manual no instructions how everything worked ,2keys and get gone ,l am 77 years old,I have never been treated like this in all my life,looks like with be going back"

4 years ago

derek harrison star-alt star-alt star-alt star-alt star-alt

"Never never never again ,preparation of car was a quick wash with a sponge and dried ,interior no mats in a brand new car,no glove box driver manual no instructions how everything worked ,2keys and get gone ,l am 77 years old,I have never been treated like this in all my life,looks like with be going back"

4 years ago

David Main star-alt star-alt star-alt star-alt star-alt

"I paid a deposit on this car on 21st March, I was told the car would be delivered last Wednesday, I then got a phone call on the Wednesday the day the car was to be delivered telling me it would be delivered on the Friday 27th March and I could pay the remainder of the car with a bank transfer on the day when the car arrived which would be no problem but no..." Read more

4 years ago

David Main star-alt star-alt star-alt star-alt star-alt

"I paid a deposit on this car on 21st March, I was told the car would be delivered last Wednesday, I then got a phone call on the Wednesday the day the car was to be delivered telling me it would be delivered on the Friday 27th March and I could pay the remainder of the car with a bank transfer on the day when the car arrived which would be no problem but no..." Read more

4 years ago

Carl larman star-alt star-alt star-alt star-alt star-alt

"Good service Will using again Very happy with my vehicle and willing to recommend friends and family"

4 years ago

Rebecca star-alt star-alt star-alt star-alt star-alt

"The service was excellent! They found the right car for me at an affordable rate and explained leasing contracts in detail. There were a couple of hiccups, however, they redeemed themselves immaculately. I could only collect the vehicle on a weekend, due to my profession, which they sorted... and in short notice. They then provided me with a hire car, as it..." Read more

4 years ago