Capterra 
G2 
Sameen H
User in Publishing
"I'm happy with the product, I find it to be very useful. — What do you like best? Being able to focus on a specific speaker — What do you dislike? Sometimes the transcript isn't doing great, but that usually end up in good laughs — What problems are you solving with the product? What benefits have you realized? Sharing cal..." Read more
2 years ago
User in Higher Education
"Easy to use, great tool for listening to calls. — What do you like best? The ease of use is essential for tools like these. Gong is the best i've used. — What do you dislike? Sometimes it may take awhile for calls to upload to Gong. — What problems are you solving with the product? What benefits have you realized? I'm fixi..." Read more
2 years ago
Erick R
"Been a gong user for over 2 years, hasn't let me down once. — What do you like best? I work as a CSM, and I have gong in all of my training for easy recording and distribution for follow-ups. This way, I can deploy previous trainings to new users, and use my time more strategically. — What do you dislike? I feel like the search for his..." Read more
2 years ago
Abhisek P.
Senior Manager, Product Strategy, Netenrich
"It has been so far great using Gong and I would recommend each and every one for whom outbound and inbound call prospecting matters, to start exploring the tool"
2 years ago
Alex Z
"Great tool for amazing calls and creating written summaries. — What do you like best? voice to text transcription and in-depth statistics — What do you dislike? Hebrew is not appropriately supported for voice recognition, and hard to seamless setup connection to video conference apps — Recommendations to others considering the pr..." Read more
2 years ago
Olivia S
"Very helpful. — What do you like best? QA feature is very useful. Appreciate that it breaks down call. — What do you dislike? Busy homepage makes it harder to navigate — Recommendations to others considering the product: Really advances and user friendly — What problems are you solving with the product? What benefits..." Read more
2 years ago
Tomer S
"How did we live without it all this time? — What do you like best? It takes the recording of your meeting to a whole new league. The timeline lets you jump to the parts where the important speaker speaks. The automatic translations help you jump to the most important moment of the conversation. — What do you dislike? The automatic tran..." Read more
2 years ago
User in Information Technology and Services
"Great tool! — What do you like best? It is a great tool to record and share meetings internally and externally with customers. Also, the transcription feature helps a lot in reviewing calls. — What do you dislike? Not a fan of the sharing mechanism right now. I believe the sharing procedure could be made easier and faster. — What..." Read more
2 years ago
User in Financial Services
"using gong on my everyday work follow has given me great advantages. — What do you like best? two way listening and recording allows me to recall specific information — What do you dislike? Not being able to attach gong to note or clips within SF — What problems are you solving with the product? What benefits have you realized?..." Read more
2 years ago
Jordan L
"Critical tool for product GTM, Sales/CS Training, and customer centricity! — What do you like best? Our AE, CSM & supporting contacts were incredibly helpful throughout the process! — What do you dislike? Nothing!! Like, literally nothing. Props to John Richards especially! — Recommendations to others considering the product:..." Read more
2 years ago
Administrator in Information Technology and Services
"Essential Sales Tool - Once You Start Using Gong You'll Never Go Back. — What do you like best? There is value for everyone. Reps have better conversations by being able to focus on the prospect/customer and LISTEN, refer back to the conversation for better follow up, and identify open questions, opportunities for improvement, product requests, et..." Read more
2 years ago
Mimi L.
Senior Demand Generation Manager, Brazen Technologies, Inc.
"As a marketer, Gong is an incredibly helpful tool. Instead of having to ask our sales team to give us updates on specific calls, I'm able to log in and listen to the recordings on my own time. I'm able to get insight directly from prospects and clients that impact my marketing campaigns. I love the ability to search by keyword and the transcriptions."
2 years ago
Romina R.
Senior Account Development Representative, Sisense
"Gong helps me with discovery, cold calls, and learning from successful counterparts who have promoted to higher roles. Gong is very easy to use. I rely on it heavily for recording my own calls with prospects automatically. When a Zoom meeting happens or when I dial out of Outreach, these calls record. If it is a Zoom call, any visuals record as well. It is a..." Read more
2 years ago
Dallas E.
Product Specialist, Pitchbox
"Overall Gong has really allowed our team to connect with each other on the deals we are working on. We can easily provide feedback and learn from each other."
2 years ago
Verified Reviewer
"tells you what buzz words you're using and how long you talked vs. client"
2 years ago
Verified Reviewer
"Seamless implementation, effective product. Not much more you can ask for. We have only been using Gong for a few months but already we see that it's making a difference. We're not longer bending over backwards pulling data from other systems into google sheets to create coaching dashboards. Our Sales leaders have instant visibility into what's happening in..." Read more
2 years ago
Camilo H.
"All the feedback you get it's really valuable. As a BDR I love how it helps you get rid of bad practices and improve after each call."
2 years ago
Arthur Thomas A.
"I learned how I sounded to customers and what and what not to say and when to say it. This is a great software for both the sales coach and the actually BDR to critique client calls. A great way to figure the call flow and actual conversations that are had."
3 years ago
Samir M.
"I absolutely love Gong. The ability to not only record calls but have the data pulled from the call to use for training is invaluable. Definitely, a must have for all orgs."
3 years ago
Gaurav B.
"Amazing platform. Can't recommend it enough"
3 years ago
Verified Reviewer
"It's been really great, I would highly recommend - especially if you have a newer team/newer team members/technically heavy calls."
3 years ago
Ted M.
"Ease of viewing the recording, Hearing other calls from different sales reps"
3 years ago
Michael B.
"I like that it's easy to use, I don't have to login to Gong in order for it to record my calls."
3 years ago
Verified Reviewer
"Integrates well and easy to use. To the point and effective for the use cases needed by myself and organization."
3 years ago
"One of the best Customer Success Management tools I've used so far! — What do you like best? Ability to listen to individual speakers — What do you dislike? No way to keep track of time when speaking — Recommendations to others considering the product: Gong is a must-have tool for customer-centric companies, aka all compani..." Read more
2 years ago