Capterra 
G2 User in Health, Wellness and Fitness
Nikki Z
"Helpful insights and game tape to improve your craft. — What do you like best? Being able to listen back to calls and pick up on things I didn't catch in the moment — What do you dislike? Some of the integrations or people for each deal don't connect — What problems is the product solving and how is that benefiting you? Gam..." Read more
2 years ago
Kory M
"Hitting quota! — What do you like best? Using gong to write my summary emails and reviewing calls ahead of time is fundamental in my process. Gong is baked into our sales process from meeting booked to closed won! — What do you dislike? Nothing really. I absolutely love gong. I have recommended it many times. — What problems is t..." Read more
2 years ago
Amish S.
"It's an insightful tool. — What do you like best? This is my first time donning the Customer Success hat and tbh I had no clue something like Gongf existed. Suer, there are call recording features even on Zoom but a tool that offers so much insight into the conversations and features to analyze and track conversations is exemplary — What do..." Read more
2 years ago
André R.
Sales Team Leader, Pipefy
"Gong allows me to hear calls from my team, forecast my sales and coach the team based on the platform's great insights. It's a must-have solution to improve results and develop any sales team."
2 years ago
User in Computer Software
"Best way to LEVEL UP. — What do you like best? Being able to review my own calls for one- but being able to watch AE demos to better my understanding of the product, personas and sales cycle — What do you dislike? Nothing as of yet to be honest - its been great — What problems is the product solving and how is that benefiting you..." Read more
2 years ago
Rahim W.
"Gong: The Tool You NEED for Progression! — What do you like best? What's most helpful about Gong is the ability to review your calls based on keywords and topical arrangements which divide your calls into different segments based on the actual conversation being had. This is extremely helpful when breaking down calls to the team and allowing for u..." Read more
2 years ago
Gustavo O.
Account Manager, Recurly
"Overall this is a great tool for your sales organization. I strongly recommend it. Our entire sales organization uses this tool. It is essential in our tech stack. BDRs use it for training and to review discovery calls. Account executives and Account managers use it to review calls so that they can get a better understanding of what our prospects need."
2 years ago
Muneeb A
"Allows you to continually learn and therefore get better at your job. — What do you like best? Can relisten to your calls, see what you did right and what you did wrong which allows you to continually grow. — What do you dislike? Nothing I dislike. Really can't find anything to fault — Recommendations to others considering the pr..." Read more
2 years ago
User in Computer Software
"Solid system to get to the heart of phone calls. — What do you like best? The Transcripts are very helpful I can read and find the right points in a video to get to the issues I need to listen in on — What do you dislike? I wish the transcripts were more accurate — What problems is the product solving and how is that benefiting y..." Read more
2 years ago
User in Financial Services
"Gong is amazing! — What do you like best? Gong breaks down what reps/clients are talking about, distributes talk, easy to review, analyse and learn from your mistakes. It's fully automated and no issues so far. — What do you dislike? First time had some issues with the calendar integration, but solved it. — Recommendations to oth..." Read more
2 years ago
Nick B.
Sr. Customer Success Manager, Proposify
"I'm solving the problem of me being lazy and inattentive...sometimes. Most of the time, I'm there, listening, ready to crush it. Other times, I see a squirrel out of my window and can't help but watch it do its thing. Like maybe it just found a huge nut or something and it's just snacking away. How can you NOT watch? But then, I miss important info. Go..." Read more
2 years ago
User in Financial Services
"Powerful tool for working remotely where potential meetings is not available. — What do you like best? The nature of the tool is very powerful. It let me watch all the missing meetings again. Especially joining a company in a remote location — What do you dislike? It would be nice if there is a gong version running on ipad or iphone...." Read more
2 years ago
User in Computer Software
"Can't complain about a thing, don't know who I would be at my job without it! — What do you like best? I like that you can tag people and write comments at every second of the call. — What do you dislike? Nothing really comes to mind, I really like both the app and the website and feel they are both user friendly and get the job done e..." Read more
2 years ago
User in Online Media
"Reviewing Sales Calls. — What do you like best? The ability to review sales calls for improving the quality of my consults and proposal meetings. — What do you dislike? Not able to see the comments from the quality assurance that goes to management. — What problems is the product solving and how is that benefiting you? The..." Read more
2 years ago
User in Computer Software
"Great insights into client interactions. — What do you like best? Once past the initial setup this is a really helpful platform to understand how you interact with clients. It's more than just a call recording software; it gives my team and me great insights into how we engage with clients, and ensures nothing slips through the cracks in your foll..." Read more
2 years ago
Seth M
"Dramatically improved performance. — What do you like best? The way it breaks down points throughout the call and categorizes everything so that going back it's easy and fast to find information etc. — What do you dislike? there isn't much I don't like. The platform so far has been great. — Recommendations to others considering t..." Read more
2 years ago
Emily W
"Easy to review and share calls, both internally and externally. — What do you like best? Gong makes it incredibly easy to go back and review my calls with customers. I can easily find places in the call that I want to look back over. As someone who is doing a lot of training with customers, it's also really simple to share all or parts of calls ba..." Read more
2 years ago
Amii S
"Great coaching tool. — What do you like best? The ability to coach in the moment, while also using this to onboard and demonstrate best practises for new associates. — What do you dislike? Lack of connectivity with other systems like Slack and SF. — Recommendations to others considering the product: Great investment —..." Read more
2 years ago
Gus G
"Game changer! — What do you like best? Ease of use! I can check my calls and also my teammates'. I can not only learn from my mistakes, but I can also learn from the wins (and losses) of my colleagues. The "stats" feature is amazing! — What do you dislike? There's not much to dislike. Maybe I have to log in every time. — What pro..." Read more
2 years ago
Marissa G
"New to gong but I love it. — What do you like best? I can read along with the call and it is easy to use. — What do you dislike? So far I have not experienced anything bad — Recommendations to others considering the product: keep doing great! — What problems is the product solving and how is that benefiting you?..." Read more
2 years ago
User in Computer Software
"in a tech space as a new employee, gong has been incredible for shortening the learning curve. — What do you like best? I can listen to calls when it works for me - I can listen mulitiple times - it gives me "real life" examples — What do you dislike? Search terms really aren't applicable to calls — What problems is the product s..." Read more
2 years ago
User in Internet
"I am a Gong Power User. — What do you like best? Love Gong - it is the best way to provide real-time feedback to my team in CS. It is a game-changer product for anyone in a go-to-market function. — What do you dislike? Wish I could leave responses offline - I often listen to Gong on the go (even on airplanes!) — What problems is..." Read more
2 years ago
Ron Z
"Fantastic software! Great for review conversations and helping the sales process! — What do you like best? The transcripts and how easy it is to snip a call and sent it out to clients. — What do you dislike? Note taker sometimes jumps in randomly on teams calls. — What problems is the product solving and how is that benefiting yo..." Read more
2 years ago
Alex Vincent d
"GONG is like a bank of my client conversation details. — What do you like best? Keeps track of my most valuable client conversations. — What do you dislike? Transcripts do not capture the exact spoken words from time to time. — Recommendations to others considering the product: I highly recommend new users to utilize the me..." Read more
2 years ago
"One of the best tools for salespeople! — What do you like best? I love how easy it is to understand how long the AE and the customer have been talking, and how all calls and video calls interactions are saved on the same channel. — What do you dislike? Audio transcription almost never works correctly. — What problems is the produ..." Read more
2 years ago