Capterra 
G2 Verified Reviewer
Adam G.
Enterprise Growth, NinjaCat
"Gong.io is always used by our new employees to listen to sales and customer success calls to learn the lay of the land. Super useful."
4 years ago
Rebekah R.
SDR, ThoughtSpot
"10/10 Easy, useful and overall necessary in an inside sales role in which young professionals are hoping to learn. Gong is a phenomenal product. As an SDR and someone who is semi-new to the workforce, I am constantly looking for ways to improve and grow within my career. Having the ability to record each conversation, get a transcript version and be able to..." Read more
4 years ago
Verified Reviewer
"Its a solid product and our Sales Ops team have seen immediate value from a coaching and training perspective and the sales staff are finally seeing the value in reviewing their sales calls with better context. As I mentioned earlier, it helps me in my role to engage more quickly and bring value faster to the sales cycle."
4 years ago
Sally M.
Head of Brand, ComplyAdvantage
"Overall I find the tool extremely useful from a marketing perspective and will continue to use the tool. I love the ability to save calls in the listen later function to listen back whilst commuting. I am mostly stuck in meeting throughout the week and do not always have time to listen to Gong calls during work hours. The main use for my role is to get clo..." Read more
4 years ago
Cindy T.
Account Executive , ZipRecruiter
"Has helped me become a better sales person and helped me develop the skills of selling. It also helps verify my sales. Helps me get better at my job as a professional sales professional."
4 years ago
derek b.
SDR, Clio
"Love using Gong to listen to my own calls and be able to find things to improve. Oftentimes, when I'm on a call, I don't realize what I'm doing or saying so Gong is great for me to go back and do some self-reflection on what I can improve. Great for my boss to listen and give feedback as well. He and I aren't in the same office so he can't listen to live cal..." Read more
4 years ago
Danielle W.
Account Executive , LinkedIn
"I love that I can hear other people's call as it allows me to learn from the best. I love that I get a transcript of my calls so I can see what my action items were. Also interesting to see the analytics to know my filler words, etc..."
4 years ago
Alexandra M.
Account executive , Linkedin
"Amazing! A+ product. No brainer- this is the best recording tool for sales reps and their managers. With gong, I can't actually focus during my calls instead of writing down every word. It's easy for my manager to access my calls and leave feedback."
4 years ago
Joe L.
Account Executive, Domo, Inc.
"Me and my management are able to dive into calls, both early and deep into sales cycles, and see what I could be doing better, and what areas I am particularly strong in, to give me the most relevant training and support going forward. I started at my current company in the middle of their evaluation of Gong and immediately pushed management to get the tool..." Read more
4 years ago
Rachel H.
Sales Enablement Manager, Workfront
"Gong's customer support is phenomenal. The product is easy to use and you want to use it. It's been invaluable to getting each of the employees who touch an account on the same page."
4 years ago
Cassandra G.
Manager, Business Development, League
"I use gong to listen to recordings of sales calls to look for patterns, areas of improvement, and possible areas of training"
4 years ago
Sam R.
Competitive Intelligence Analyst, HubSpot
"I've had a very positive experience. It's been a key data source for feeding the competitive intelligence process, and many other users have pulled great insights across a variety of topics from it."
4 years ago
Janesh R.
Relationship Manager, LinkedIn
"Love the ease of use Search is great Ability to listen to others calls The insights and tips/tricks are fantastic Overall the product has been fantastic for me to grow into my role and train for future roles as well"
4 years ago
Verified Reviewer
"we purchased it for conversational tracking, as well as for training purposes. I love the call tracking, the account insights as well as the screen capture. It does a great job of transcription of calls as well as identifying the next steps based on their own internal AI. I have been able to streamline my reviewing and aggregate the call reviews that used to..." Read more
4 years ago
Sadie E.
AE, HIRED
"Gong is allowing our team to learn from each other, which is especially helpful as we are located across the globe. Futher more its allowing for self reflection with all the data and analytics that come from each call."
4 years ago
Jason Y.
Recruiter, Sensor Tower
"As a recruiter, having my manager review my phone calls allows her to offer me really great tips and feedback for a lot of the nuances of navigating conversations that are not very cookie-cutter by nature."
4 years ago
James C.
Sr. Enterprise Sales Executive , HubSpot
"Love listening to my call recordings days or weeks after a call has happened. Helps me pick up on details I missed. Like that I can skip easily between who is speaking. I also re-listen to highlights when I have an upcoming call with the same client so I am focused back on the original conversation."
4 years ago
Kunal B.
Co-founder & Design Lead, SlidesUp
"I feel like I'm part of the Gong community already 2 months into our journey. I'm learning a lot from their team and excited to be a customer."
4 years ago
CAITLIN B.
Account Executive, Rippling
"Easy to go back and listen to calls to listen to specific parts of conversations and use as a training tool to learn from colleagues."
4 years ago
Daniel R.
Onboarding Specialist, HubSpot
"I love how intuitive the software is on the back end. Their AI tech which records, analyses, and transcribes calls seems like magic. Gong makes it so easy to follow up with people and improve my calls Im not sure what I ever did without it"
4 years ago
Mark H.
Agency AE, Sprout Social
"Excellent. It has allowed me and my org become more customer centric. We can listen and engage in calls more effectively, we can revisit previous calls, and we can analyze what's working, what's not, how we can improve and makes it easy to share with others."
4 years ago
Peter C.
Mid Market Account Executive, OneLogin
"Gong is an intuitive platform that syncs seamlessly with our calendars and meeting software (Gsuite and Zoom). The ability to review calls to make sure I have all the details of an opportunity tracked has become absolutely essential to my process, and I love the AI breakdowns of interactivity, topics covered, etc."
4 years ago
Dave O.
Principal Solutions Engineer, Twilio
"I'm a Solutions Engineer..I'm on calls all day long, and many are video calls. I can't always type or write notes while i'm handling calls. It's imperative to be able to go back and listen to some of my meetings and be able to quickly find a certain topic that a certain person was speaking about."
4 years ago
Nate R.
Account Executive, SaltStack
"My experience with Gong has been great! I highly recommend it. I love being able to record my calls and review the audio or transcript to ensure I'm picking up all the important information on the calls"
4 years ago
"We have been using Gong for three years and love it!. Easy to use and helpful for our sales reps. The analytics and tracking are also very helpful to improve quality of our team"
4 years ago