Capterra 
G2 
Laura A.
Jessica M.
"Fast and easy way to search and find out what customers are saying during callls. — What do you like best about Gong? I like that I can quickly search for keywords and discover what customers are saying during sales or service calls. The site is organized well and easy to navigate. — What do you dislike about Gong? I think the transcri..." Read more
2 years ago
Sarah K.
"Very helpful for reviewing action items and sentiment of calls. — What do you like best about Gong? As a CSM I am often trying to be as present as possible during client calls. Gong helps me "stay in the moment" because I know everything will be recorded and I can listen later to note any details, action items, or follow-ups I may have missed. ..." Read more
2 years ago
Chris Y.
"Meeting notes and analytics I didn't know I needed! — What do you like best about Gong? Being able to search for meeting information through a keyword search in the transcript has been a game changer. I come back to a meeting recording knowing I need some details, but it's always been difficult to pin point where in the meeting to go. Being able t..." Read more
2 years ago
Thomas R.
"Great tool for sales and internal collaboration with post-sale teams."
2 years ago
Toby Y.
"Review your calls and learn from others quickly. — What do you like best about Gong? I love that you can specifically send or listen to a call right where you would like to. It is also very convenient to search through a transcript when searching for key terms used. — What do you dislike about Gong? I am not sure if this is a feature,..." Read more
2 years ago
Ludwine D.
"Gong is the go-to coaching platform for customer facing roles. — What do you like best about Gong? I LOVE that Gong makes it possible to coach my team when they're interacting with customers because this is THE most important aspect of their work and unless I'm in every meeting, I wouldn't be able to coach my team. Also, being able to watch back s..." Read more
2 years ago
Trenice M.
"Easy to use. — What do you like best about Gong? I like being able to go back and listen to calls and being able to use those calls as a learning tool to help my team members. Also, the platform is very easy to use and navigate through. — What do you dislike about Gong? As far as dislikes, I do with the transcript could translate a lit..." Read more
2 years ago
Densy J.
"Getting back to vital parts of your call. — What do you like best about Gong? Gong has been super helpful in our introduction & discovery calls. I feel more confident taking calls as I know Gong will be there to capture everything - and help me through my pipeline through its tracker. — What do you dislike about Gong? I can't say I hav..." Read more
2 years ago
Holly C.
"Gong is a gamechanger! — What do you like best about Gong? Gong has changed how I manage calls. I no longer have to take my attention away from our clients to take notes because Gong does it for me. It also helps me improve by reviewing my call stats and giving recommendations. The Deals board hasb een amazing for seeing a big-picture view of my..." Read more
2 years ago
Benjamin S.
"Great for sales education! — What do you like best about Gong? Gong enables me to learn from the rest of my sales team without the need to sit in awkwardly on a call. I also enjoy being able to keep track of speaking times in order to improve the flow of future meetings. — What do you dislike about Gong? I would like the transcripts to..." Read more
2 years ago
Austin A.
"Cant live without it. — What do you like best about Gong? Whether listening to my calls or reviewing my peer's calls, I can no longer live without Gong. Coming into a new company, I significantly reduced my learning curve and got the lingo down much faster because of the repetition that Gong allows. — What do you dislike about Gong? So..." Read more
2 years ago
Yossi P.
Account Executive, Panaya
"Very good. Recommendations for improvement (talk ratio, longest monologue, etc). Really helped me improve in these key areas."
2 years ago
Owen P.
"Useful for recording conversations. — What do you like best about Gong? It's reliable and easy to set up. Gong makes it very easy to revisit conversations (both video and audio) and the quality of the videos and audio recordings are very good. The transcriptions leave a lot of room for improvement though. Gong makes it very quick and easy to share..." Read more
2 years ago
Carlos R.
"Great source of truth. — What do you like best about Gong? In most cases, it's a one-screen workflow. As a CSM when looking at a customer's health, engagement is a clear indication of good health. Gong not only allows me to see recent engagements and alerts me to lack thereof, but it also allows me to see the context of emails and even jump to a r..." Read more
2 years ago
Farhid C.
"Asynchronous collaboration is now much more efficient. — What do you like best about Gong? Having the opportunity to be able to view meetings that you did not have the opportunity to participate in, review every detail of what was discussed in that meeting, go back in time as many times as necessary and receive a summary of all the calls of the we..." Read more
2 years ago
Sharon D.
"Nice resource for Calls. — What do you like best about Gong? Gong has provided the ability to go back and review calls and do follow ups. There have been many times I have needed to go back and replay or reference information and it's been invaluable in finding it quickly and easily. Stats and other information provided are also helpful. It also..." Read more
2 years ago
McKenzie C.
"More than just a library of calls. — What do you like best about Gong? Gong is super helpful in that it's not only a library for my company's calls, it also allows me to listen to them on the go. I rewatch demos/discos while I'm on the treadmill, listen to calls when I'm driving, and really love the feature where I can make playlists and save filt..." Read more
2 years ago
Alex G.
"Conversation Intelligence & Secret Weapon. — What do you like best about Gong? Since using Gong, I have been blown away at the ability of their technology to go above and beyond just a reliable way to record conversations. The solution provides conversation intelligence through features like analytics, alerts, and even breaking down individual mee..." Read more
2 years ago
Isaac A.
Performance Marketer, fabric
"Gong was very easy to use and the interface worked great."
2 years ago
Armin B.
SDR, Canary Technologies
"I love Gong and have used Gong in previous jobs. Before Gong it was a lot of manual transcribing and listening to calls multiple times. Now with Gong, we are able to also see the transcription of the call and also tag team members immediately for feedback and important notes within the calls."
2 years ago
Daniel G.
"No longer taking notes or wasting time on internal e-mails (about the meetings). — What do you like best about Gong? The recording is very high quality. It is very helpful to identify at what time the customer is answering a question in order to tag someone relevant in the organization that will require to review it instead of sending them an e-ma..." Read more
2 years ago
Farhid C.
"Asynchronous collaboration is now much more efficient. — What do you like best about Gong? Having the opportunity to be able to view meetings that you did not have the opportunity to participate in, review every detail of what was discussed in that meeting, go back in time as many times as necessary and receive a summary of all the calls of the we..." Read more
2 years ago
Usman K.
"Gong has helped us use our past calls as training tools! — What do you like best? The number of metrics that Gong provides its customer base. It gives non participants concise transparency into what is going on in other meetings, with external clients! — What do you dislike? I would say that there is not one thing I dislike; I wish tha..." Read more
2 years ago
Malena G.
"Loving Gong! — What do you like best about Gong? At the beginning, I was reluctant to have my meetings recorded, but now I don't want to have a meeting without Gong. It allows to review any detail from the call that I may have missed also share it with other team members who are following the negotiation. As it's transcripted, it helps to go strai..." Read more
2 years ago
"Gong helps me deliver better in customer meetings."
2 years ago