Capterra 
G2 
Pardeep B
Executive Sponsor in Computer Software
"Great product that has improved training and visibility across our team. — What do you like best? * Intuitive and performant UI * Provides a lot of value across our team * Product seems to be going in a positive direction — What do you dislike? Can't think of anything we dislike. Overall it works great. — What problems is the pro..." Read more
2 years ago
User in Computer Software
"Once you Gong you can't go back. — What do you like best? On the surface, you'd think Gong is just a tool that records your demo/presentations. This is barely a selling point at all, but it does come in handy. What is more beneficial in my opinion is the insight it provides and how it analyzes your calls to make you a more successful salesperson...." Read more
2 years ago
User in Higher Education
"Review for gong. — What do you like best? - Ability to listen to calls with a transcript if needed - Sharing calls is easy - Platform us user friendly — What do you dislike? There's a lot of tools which can feel overwhelming — What problems is the product solving and how is that benefiting you? Have insights to calls so w..." Read more
2 years ago
Hallie S
"It's an essential part of my customer interactions and meeting follow up workflow. — What do you like best? My favorite pars:- it automatically telling you what your follow up items are - I love being able to skip my talk track and just listen again to my customer's comments and feedback. - love being able to fast forward at certain speeds- Love s..." Read more
2 years ago
Jose Q
"Easy to use and highly efficient. — What do you like best? You set it and forget it. Once it is working in the back you no longer have to worry about it. It simply works. — What do you dislike? Some words are wrongly transcribed sometimes, but rarely. — Recommendations to others considering the product: Try it out, you will..." Read more
2 years ago
Roni B
"Really helping you understand the customer needs. — What do you like best? the ease of listening to sales calls - the relevant ones and also on the go! — What do you dislike? adding new users is pricy, this is a barrier for adding CSMs — What problems is the product solving and how is that benefiting you? i hear much more c..." Read more
2 years ago
Sharaud R
"AI Tech Harness for Maximum Sales Pitch Optimization!! — What do you like best? The transcript, my entire career I have mulled over call recordings and have had to run them into scripts, gong saved me that hassle. — What do you dislike? It is perfect for what it is used for, not much bad to say about it. — What problems is the pr..." Read more
2 years ago
User in Information Technology and Services
"First months using Gong, valuable resource. — What do you like best? I like quick google event populating when setting u a meeting, auto-recording, analyzing, transcribing all that is said for easy use — What do you dislike? Ability to translate to different languages would be very useful but not needed — Recommendations to other..." Read more
2 years ago
User in Internet
"Helps me in my work environment to understand my advertisers 10x more than I would from just notes. — What do you like best? Gong records all meetings not to just help me protect myself in my job role but also to help me. — What do you dislike? I don't dislike anything about gong it has been extremely helpful. — What problems is..." Read more
2 years ago
User in Computer Software
"Great product. — What do you like best? Gong offers playback of meetings and sales conversations that can by shared internally and externally — What do you dislike? It's a strong product. I don't see any downsides! — Recommendations to others considering the product: It's a very strong product. I've used Jiminy in the past..." Read more
2 years ago
Mark F
"High Quality - Incredibly User Friendly. — What do you like best? The UI is simple and very helpful when coaching, reviewing interactions with potential clients/clients, and sharing that same information. I've used a number of revenue intelligence platforms throughout my career but Gong is the best, hands down! — What do you dislike?..." Read more
2 years ago
User in Information Technology and Services
"Awesome for QA and also to just see what happened on a call quickly. — What do you like best? I love both the timeline and the transcript. — What do you dislike? I'd like to see it integrate with our SalesForce and Gainsight platforms. — What problems is the product solving and how is that benefiting you? Seeing what really..." Read more
2 years ago
User in Computer Software
"An all around awesome platform. — What do you like best? All of the data analytics given by Gong in regards to buyers forecast — What do you dislike? Lack of support for transcription in Hebrew or a multiple language conversations — What problems is the product solving and how is that benefiting you? Show me exactly what I'..." Read more
2 years ago
User in Staffing and Recruiting
"Gong is the best for learning from coworkers! — What do you like best? I love that you can listen to calls after the fact, and can easily skip through sections that are not relevant based on who's talking, etc. — What do you dislike? Nothing so far! I definitely don't look at all the data since there is SO much about each call. —..." Read more
2 years ago
User in Computer Software
"Super Useful Tool! — What do you like best? I like how you can easily tag people for feedback and search for calls easily. The analytics are very helpful as well (i.e. knowing how much I'm talking vs. the prospect and keywords throughout the call. I also love the ring central integration to record calls. — What do you dislike? This i..." Read more
2 years ago
User in Accounting
"I use Gong for training. — What do you like best? I use gong to watch colleagues demos, i can fast track the recording and skip to my colleagues talking — What do you dislike? I'd like to see the transcript and screenshare at the same time — What problems is the product solving and how is that benefiting you? It helps me ge..." Read more
2 years ago
Longinus N
"Gong Review. — What do you like best? Gong is very helpful for training in my current role. I am able to review different topics and sharpen my skills by learning from my peers. I can do this on my own time and the website is super easy to use. — What do you dislike? I haven't found anything I dislike about the system. Keep up the grea..." Read more
2 years ago
Hicham B
"Great onboarding. — What do you like best? The possibilities it offers and the usability — What do you dislike? It's time consuming and we had some bugs. — What problems is the product solving and how is that benefiting you? Being able to go back to the demo and client interaction, better note taking."
2 years ago
William H
"Gong has allowed me to get up-to-speed as a new rep quickly. — What do you like best? Being able to listen to calls of top perfromers at the company. — What do you dislike? Need to spend more time in the platform. There are a lot of features I am probably not taking advantage of because I don't know they even exist. — What proble..." Read more
2 years ago
Somesh D
"A very insightful, efficient, and powerful tool. — What do you like best? The best part of the GONG tool is the topic search and annotations feature, one can look for a certain topic or word that was exchanged on the call. — What do you dislike? Nothing in particular but one thing i would suggest is the option of specific date range in..." Read more
2 years ago
User in Computer Software
"Future of CRMs. — What do you like best? Call recordings, emails check, and the one-stop checklist for any sales person. — What do you dislike? The search button/results. This often does not show the accounts/calls that one is looking for. — Recommendations to others considering the product: Good tool. — What problem..." Read more
2 years ago
User in Security and Investigations
"Gong has been pinnacle in listening to calls and getting sales insights. — What do you like best? The ability to listen to calls and find out how I can improve on my own performance. — What do you dislike? Sometimes finding calls w/ key words can be a little hard to find. — Recommendations to others considering the product:..." Read more
2 years ago
Traci B
"Simplify Your Life. — What do you like best? Gong makes building call libraries easy! When onboarding, this is beyond helpful. Before Gong I was doing this manually. With Gong, I can search on keywords, isolate snippets, and create scorecards to use in specific scenarios at specific times to capitalize on the area of focus or opportunity for any..." Read more
2 years ago
Jordan G
"Best platform to sharpen your saw and improve your sales skills. — What do you like best? You can easily review your calls and demos and see analytics of how much you are talking compared to your competitors. It's also nice they give you follow-up tasks. — What do you dislike? Filter service can be easier. It took me a second to find w..." Read more
2 years ago
"Great way to review calls and improve my skills. — What do you like best? The fact that I can go through my calls and see the areas of improvement that can be made. Also, I can see the areas of conversations that I might have missed during the call. — What do you dislike? As I have been going through the Gong there is not much that I h..." Read more
2 years ago