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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Mrs Carmen Hill star-alt star-alt star-alt star-alt star-alt

"Excellent customer interface very helpful Anna was great help"

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Great service, smooth and easy exchange of vehicles and Sidra made the whole experience very easy and enjoyable for us. She was extremely kind, considerate and accommodating to our needs. Overall 10/10 for service."

2 years ago

Charlotte star-alt star-alt star-alt star-alt star-alt

"Really helpful, lovely ladies, thanks for all the help!"

2 years ago

Tom C star-alt star-alt star-alt star-alt star-alt

"I had attended this lovely car dealership to view a car that I did not purchase as I found another car that I just fell in love with the colour! But I wanted to mention that the sales assistant “Ian” at the Southampton branch was amazing throughout the whole process, explaining in amazing detail what Carsa had to offer with the car and the easy process of bu..." Read more

2 years ago

Jordan Hignett star-alt star-alt star-alt star-alt star-alt

"Sadiya sorted everything out, very quick and attentive customer service"

2 years ago

Emma star-alt star-alt star-alt star-alt star-alt

"Wasn’t sure this was they way for us to buy a car but can’t fault it at all. Sidra was brilliant. Had the car ready for us to test drive, answered any questions and was helpful and welcoming. Doing the deal over an online meeting might not suit everyone but that’s how life is going now and it worked for us. Once the deal was done Sidra sorted all the paperwo..." Read more

2 years ago

Robert Todd star-alt star-alt star-alt star-alt star-alt

"This is my second purchase from Carsa and the ease of doing business with the Mount Sorrel team is why I came back, a breath of fresh air. Thanks again Jacob and Carsa 😁"

2 years ago

Donie M star-alt star-alt star-alt star-alt star-alt

"Initially spoke to someone from the "headoffice", was greeted by guy named Prem who showed us the Mini we were looking for, not pushy, explained everything, for its age and conditon the car was at a good price. Went ahead with finance option, collected the car another day and have been enjoying it ever since! Thanks team Carsa 🙂"

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"I had an amazing experience buying my Audi with Carsa. Prem was super helpful with any questions I had and very friendly. Super easygoing and calm environment. Thankyou so much to everyone at Carsa!"

2 years ago

Matt Jarvis star-alt star-alt star-alt star-alt star-alt

"Cannot really fault at all. Booked a viewing and paid £99 deposit, lady on the phone was spot on and assured me that if I didn’t like the car for any reason the deposit will be refunded. Arrived at the lovely well presented showroom and was greeted by Anil (Mountsorrel branch), what an absolute gentleman and a credit to Carsa. Was open, honest, knowledgable..." Read more

2 years ago

Chris star-alt star-alt star-alt star-alt star-alt

"Anil was great, really understanding and helpful couldn't fault the guy at all, real credit to the business and quite possibly the main reason i went through with the sale. Same can't be said about "management" staff but Anil definitely saved the sale."

2 years ago

Prem Kumar star-alt star-alt star-alt star-alt star-alt

"Visited the store today and staff is very helpful and especially Anna who supported very well"

2 years ago

MUHAMMAD HUSSAIN KAMAL star-alt star-alt star-alt star-alt star-alt

"Good service by prem at showroom."

2 years ago

Louis Wong star-alt star-alt star-alt star-alt star-alt

"Good service by Prem"

2 years ago

Linas star-alt star-alt star-alt star-alt star-alt

"The best customer service for Sadiya. Recommend 100%"

2 years ago

Jack star-alt star-alt star-alt star-alt star-alt

"Raith was very helpful and informative."

2 years ago

Lauren star-alt star-alt star-alt star-alt star-alt

"I’ve spoken to a range of people in customer service and they were all brilliant. They were quick to contact me back and made the process easy. The finance application was easy and even done over teams! Can’t fault them from start to finish. Thank you!"

2 years ago

rajendra koya star-alt star-alt star-alt star-alt star-alt

"Its a brilliant service, I met Anna and she was very nice and helpful. The process went smoothly. Its really good service."

2 years ago

Anthony Atkinson star-alt star-alt star-alt star-alt star-alt

"Very good experience with Hanna purchasing my new Mercedes vehicle Good attitude & very helpful with the service requirements."

2 years ago

MENSON star-alt star-alt star-alt star-alt star-alt

"All was good when it was in purchasing process and handover, however Carsa can not provide V5C when it was handed over, so V62 was provided and I taxed the car, Carsa promised will refund the registration fee once i provided the reciept, it was sent to handove team on the 2nd, and there is zero response. Add comments, feedback was quick and problem resolved..." Read more

2 years ago

MARK WALKER star-alt star-alt star-alt star-alt star-alt

"Raith was superb a seamless experience."

2 years ago

Tuan Hoang star-alt star-alt star-alt star-alt star-alt

"Provided with great service. All staff members friendly and helpful."

2 years ago

Sam Grange star-alt star-alt star-alt star-alt star-alt

"Car was in good nick. Thank you guys (Jacob) for being so helpful!"

2 years ago

Faiyaz star-alt star-alt star-alt star-alt star-alt

"Excellent service, good car, everything smooth and no issues"

2 years ago

Connie Smith star-alt star-alt star-alt star-alt star-alt

"Recently bought my new car from Carsa at mountsorrel, the whole process was smooth from the start right until the final moment."

2 years ago