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Carsa Reviews & Testimonials

4.5 (3,147)

Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Azeem star-alt star-alt star-alt star-alt star-alt

"Great customer service. "

2 months ago

Kevin star-alt star-alt star-alt star-alt star-alt

"Excellent service all round. Caroline on text after my first enquiry late at night was brilliantly helpful and all through the process. Paul and Amelia in sales very very helpful. Becky at the depot in Bradford first class. After sales were especially quick to reply, were very caring and helpful especially Jordana and Alicia. Will use these lovely people aga..." Read more

2 months ago

Alex Ingamells star-alt star-alt star-alt star-alt star-alt

"I had an initial issue with my finance which was not the garages fault, however Joe was very helpful! I got my car and drove away within 2 hours. Fantastic garage! "

2 months ago

Nigel Ashley star-alt star-alt star-alt star-alt star-alt

"Very good service. Chelsea was very helpful and I’m very pleased with the car."

2 months ago

Peter Woolhouse star-alt star-alt star-alt star-alt star-alt

"Identified that Carsa had the model I was looking for, but it was in Durham. No problem, it was quickly moved to Southampton, where I my wife and I were able to view it. It was well prepared. Tom made the buying experience efficient and trouble free, and enabled us to have our new car quickly., for which we are grateful."

2 months ago

Martin P star-alt star-alt star-alt star-alt star-alt

"Mike and Jermaine were absolute legends. Whatever obstacles presented themselves, were quickly overcome calmly and professionally. Big thanks to those guys, they represented Carsa well… super impressive!"

2 months ago

Michael K star-alt star-alt star-alt star-alt star-alt

"Carsa made the whole process very easy from start to finish, communication was excellent and a big thank you to Harriet."

2 months ago

Marie Wilcox star-alt star-alt star-alt star-alt star-alt

"Shabsmade the process so easy excellent service faultless.Jacob was very helpful too"

2 months ago

Colin star-alt star-alt star-alt star-alt star-alt

"Just bought a new car from Carsa Durham and the service I received was second to none!! Shannon was absolutely outstanding and so was Kyle. 100% will be back for my next car! Once again thank you to Shannon and Kyle. "

2 months ago

Soymon Palatty Soy star-alt star-alt star-alt star-alt star-alt

"It was very friendly atmosphere with Carsa Mountsorrel, I am so happy they were treating us especially Sabeer Hamid Thank whole team ."

2 months ago

Eric Bellis star-alt star-alt star-alt star-alt star-alt

"Really friendly staff with a professional attitude making buying a car easy and non stressful. Overall an enjoyable experience."

2 months ago

Ayomikun star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, smooth and seamless transaction. Great car."

2 months ago

Mr Walker star-alt star-alt star-alt star-alt star-alt

"First time buying from this style of dealership. It is a bit odd at first as you reserve the car online, but then can test drive at your local dealer. From there you speak to a Sales agent in Southampton via Zoom. However, I very quickly got used to the setup. Shannon, Katie, Rob, Aidan in the dealer were fantastic in accommodating my part exchange appraisa..." Read more

2 months ago

Steven Russell star-alt star-alt star-alt star-alt star-alt

"The Durham team were brilliant. Katie worked wonders to have the car ready in under two days . Nothing was a problem . The whole experience was excellent . Thank you Tom ( Finance ) for an easy journey through the paperwork . Katie and Tom cheers great job . "

2 months ago

Steven Russell star-alt star-alt star-alt star-alt star-alt

"Staff were fantastic, Katy and Tom . Nothing was a problem, very helpful and made the process a pleasant one . Test drive as many cars as you would like to and nothing was any trouble to them . Nicely laid out facilities as well clean and smart . Zoom call not to alarming for the older generation so works well . "

2 months ago

vermiformhotmail.com star-alt star-alt star-alt star-alt star-alt

"Mike was amazing, no pressure. Nice car, better than advertised. Mike made the process very easy, quick and painless. "

2 months ago

Ahmad star-alt star-alt star-alt star-alt star-alt

"Got my vehicle from Carsa again excellent customer service from Tracey in Bradford she so friendly an helpful also received good customer service from Harriet but feel was let down by the manager Jamie but the rest of the team is excellent "

2 months ago

Irem star-alt star-alt star-alt star-alt star-alt

"Hi I had a very fabulous experience with Carsa,very excellent service, helpful. All paper work done nicely no stress explained each and everything. Recommending Carsa as enjoying my new Range Rover "

2 months ago

Bob Bown star-alt star-alt star-alt star-alt star-alt

"I have never bought a car before, where almost everything is done online, but I will be doing it again, from start to finish it was painless, very professional, friendly, not pushy at all, I would recommend Carsa to anyone who is looking to buy a car, Thank you to Jimmy and George "

2 months ago

Bradley Guwa star-alt star-alt star-alt star-alt star-alt

"From the moment I walked into Carsa (Mountsorrel Branch) I was warmly welcomed by Shabs. Throughout my experience he gave me excellent customer service, he had also been patient and answered all of my questions regarding the vehicle I was purchasing with ease and professionalism. Overall he made me feel welcome and made sure that I had a very satisfying expe..." Read more

2 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Kieanna has been great help and sorted us out straight away Would recommend her sorting anyone out!"

2 months ago

EB star-alt star-alt star-alt star-alt star-alt

"We were really happy with our car buying experience at Carsa Mountsorrel. Shabs was friendly and patient with no "hard sell". We were given time and space to think about what we wanted to do, and we got a lovely car for a fair price."

2 months ago

Carol Kirby star-alt star-alt star-alt star-alt star-alt

"Kieanna was really polite and helpful. Sorted out the few little snags very quickly. Really pleased with the procedure and would recommend. "

2 months ago

Shrimp Father Uk star-alt star-alt star-alt star-alt star-alt

"Great experience and friendly team 😃 would buy from again but not anytime soon "

2 months ago

Richard B star-alt star-alt star-alt star-alt star-alt

"Great service by Eric and car is class."

2 months ago