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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Customer star-alt star-alt star-alt star-alt star-alt

"We are really happy with how pleasant the experience of buying a car was with Carsa. Many thanks to Adam in Birmingham branch. He was very friendly, professional and answered all of our questions about the car which is now parked on our driveway!!"

a year ago

SM star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock looked after me very well, explained everything clearly and made sure I was happy with the vehicle before completing the vehicle purchase. Trade in process was straightforward so very pleased with the transaction "

a year ago

Leigh star-alt star-alt star-alt star-alt star-alt

"I bought my Golf from the Cannock branch this morning and I cannot fault the service. I initially dealt with Jay, who was friendly and approachable and showed me a variety of vehicles on offer without any sales tactics which made me feel comfortable. Dan sorted all of the paperwork out with me and talked me through every step. Finally, Lauren sorted the hand..." Read more

a year ago

Mr J star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from Bailey in the purchase of my new car. Will definitely be recommending this should be the first stop to everyone buying a new vehicle."

a year ago

Ben Pedley star-alt star-alt star-alt star-alt star-alt

"Brilliant Service, nice range of cars. 0 complaints 👏"

a year ago

Melanie Taylor star-alt star-alt star-alt star-alt star-alt

"We found just the right car for us in the showroom in Cannock. Very polite helpful staff and a good selection of cars. Dan Dean gave us good advice and made the car buying process very straightforward. We were very happy with the service today. "

a year ago

Kelly C star-alt star-alt star-alt star-alt star-alt

"Employees in the new Shrewsbury depot were really helpful and the staff dealt with via Zoom were also good. My only gripe was I attempted to book an appointment 3 times before visiting - once by web chat, once by text and once by WhatsApp however no one called me back so we just turned up in the end."

a year ago

Neil Fletcher star-alt star-alt star-alt star-alt star-alt

"Fantastic service. Jay was brilliant. Must pay them a visit."

a year ago

Nyasha Shamu star-alt star-alt star-alt star-alt star-alt

"Tried their best for the process to be a success and at the end of the day I managed to get a big smile "

a year ago

Andrew Jones star-alt star-alt star-alt star-alt star-alt

"Dan at carsa Cannock was brilliant! Excellent service and very helpful! Highly recommend "

a year ago

DOMINIC TAYLOR star-alt star-alt star-alt star-alt star-alt

"Went to browse... left with a car... thank you Dan Dean! 😂"

a year ago

Reindorf Sarpong star-alt star-alt star-alt star-alt star-alt

"Hamza was brilliant and very efficient. It was a busy day and it took sometime but I totally understand… very knowledgeable man.. his pay should be raised "

a year ago

Trev E Bacon star-alt star-alt star-alt star-alt star-alt

"Great communication and quick trade-in price (thanks Marcos and Caroline). Not found the right car quite yet but won't hesitate to buy from Carsa should it appear. A big shout-out to Alicia too, thank you for your input."

a year ago

Karl,Moore star-alt star-alt star-alt star-alt star-alt

"Apologies first as I don't remember the names, but the team at the Shrewsbury branch were fantastic, very polite and knew their way around the cars, they were able to answer all my queries. No pressure tactics were used and felt comfortable throughout the meetings. This team are a huge asset to Carsa and I fully appreciate their hard work."

a year ago

Paul Chamberlain star-alt star-alt star-alt star-alt star-alt

"Great customer service going above and beyond so that we could drive away our new car. Big thanks to Lauren and Dan at the Cannock site. "

a year ago

Lee Howard star-alt star-alt star-alt star-alt star-alt

"Good service, very helpful and would highly recommend. "

a year ago

Elizabeth star-alt star-alt star-alt star-alt star-alt

"A great choice of vehicles and great customer service from Shannon and Aiden at the Durham branch."

a year ago

Elizabeth star-alt star-alt star-alt star-alt star-alt

"A lot of vehicle choice at reasonable prices."

a year ago

Steve Rooke star-alt star-alt star-alt star-alt star-alt

"Super experience from start to finish with Becky. Allowed plenty of time to test-drive the EV we eventually bought with no gimmicks and pressurised sales nonsense. "

a year ago

Deep Kaur star-alt star-alt star-alt star-alt star-alt

"Lovely customer service as always. Shabs has been amazing and a great help. "

a year ago

Dear Mr Piazzolla star-alt star-alt star-alt star-alt star-alt

"Very professional"

a year ago

Donna Mills star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Mitchell at Cannock branch of Carsa from start to finish, lovely kind and patient person would definitely recommend "

a year ago

Jannine Holtham star-alt star-alt star-alt star-alt star-alt

"Outstanding customer service "

a year ago

Karen Lunn star-alt star-alt star-alt star-alt star-alt

"Friendly & knowledgeable team at Cannock Carsa. Mitch was so helpful & gave no pressure to make any decisions. Would highly recommend ro anyone & will definitely be visiting Carsa in the future."

a year ago

Joanne Bourne star-alt star-alt star-alt star-alt star-alt

"The sales team could not have been any more helpful in helping me find my new vehicle"

a year ago