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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Jason James star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, and just a great experience from start to finish. Would definitely go back to Carsa, and recommend friends and family."

2 years ago

Z IQBAL star-alt star-alt star-alt star-alt star-alt

"The experience was great thanks to Sadia and Anna from the Bradford branch. We were approached in a very positive manner and were asked if we needed any help. Sadia was very quick in arranging a test drive for several vehicles on my short list. I have reserved a vehicle with the sales agent Tom who again was very helpful as he explored all the options for me..." Read more

2 years ago

Graham Baskeyfield star-alt star-alt star-alt star-alt star-alt

"Excellent customer relations by Prem"

2 years ago

Jack Shannon star-alt star-alt star-alt star-alt star-alt

"Really great customer service from Kieanna, thank you for looking after us the whole time we was there and couldn’t be more helpful. Nothing was to much trouble thanks again Kieanna."

2 years ago

Charlie & Emma star-alt star-alt star-alt star-alt star-alt

"We brought our first car from here and can’t fault Carsa and their staff at all! We expected it to be a daunting experience but Gideon was amazing with his explanations and making us feel comfortable and helping us decide what it was we needed & wanted from our first car. Nothing was too much trouble, even with two littlelins with us, we were looked after an..." Read more

2 years ago

Terri Klegeris star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service by all members of the Carsa Loughborough team. A special mention to Prem who looked after us from first contact until we had completed the sale. No pushy sales techniques, no time pressures on us, given time to look around the cars and test drive them. A truly enjoyable experience. Thank you"

2 years ago

AK star-alt star-alt star-alt star-alt star-alt

"After visiting a few main dealers, the particular two to mention is Skoda and VW, expecting to be treated as a customer and someone who wants to not just take my money but create an ambonus that makes me want to come back and buy again. Well not just disappointment but absolute disgust with the treatment, or non-treatment, people behind their desks, waiting..." Read more

2 years ago

martin benson star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful and would recommend"

2 years ago

Jazmin Warren star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Raith and Dan! Friendly, welcoming and they did all they could to get me the best deal that they could. Thank you so much!!"

2 years ago

Steve H star-alt star-alt star-alt star-alt star-alt

"Picked up a Honda Jazz today -great service & Kieanna, especially, was amazing! She was everything you want when buying a car, honest keen, professional, courteous & knowledgable and couldn’t have been more helpful, finding me some car mats with dimples that fit the back of the jazz perfectly! Thanks Kieanna for a great car and some excellent customer servi..." Read more

2 years ago

Kayleigh Waldron star-alt star-alt star-alt star-alt star-alt

"We saw our potential new car online. We came over to view and was welcomed by friendly, knowledgeable none pushy staff. Who eased our uncertainties about driving manuals to automatic. Prem was very helpful and easy with us."

2 years ago

Richard Doxey star-alt star-alt star-alt star-alt star-alt

"Really friendly and genuine service. Nothing too much trouble and no pressure at any time."

2 years ago

Matthew Ellis star-alt star-alt star-alt star-alt star-alt

"Sidra was fantastic and super helpful with all my questions."

2 years ago

Tibor Ferencz star-alt star-alt star-alt star-alt star-alt

"Highly recommended, we are very happy with Raith ,he gaves us best customer service ever . Definitely recommended."

2 years ago

Stanley Roy star-alt star-alt star-alt star-alt star-alt

"Well done Sidra!! A big thank you for looking after me Your a star"

2 years ago

Geoff Toomer star-alt star-alt star-alt star-alt star-alt

"Very relaxing way to buy a car no pressure, unaccompanied test drive was great as could really test the car rather than stuck to some short boring route, very helpful staff would happily recommend as we got the car to suitable for our needs and very happy with our purchase"

2 years ago

C Long star-alt star-alt star-alt star-alt star-alt

"Fabulous service from start to finish from Anna in the Bradford branch. Thank you so much. Would highly recommend Carsa and the fabulous team at Bradford."

2 years ago

Logic Gaming. star-alt star-alt star-alt star-alt star-alt

"Extremely helpful and efficient. We very friendly and informative on the test drive. Would recommend coming again."

2 years ago

JasO star-alt star-alt star-alt star-alt star-alt

"Great communication, vehicle was great quality. Very happy with vehicle. Kieanna looked after me and was very helpful, responding quickly to address issues raised about the car before purchase."

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"SIDRA Thank you, very helpful"

2 years ago

Ben Parsons star-alt star-alt star-alt star-alt star-alt

"Very straightforward and easy transaction. Greeted by Ella who was an absolute Star from start to finish."

2 years ago

Klaw star-alt star-alt star-alt star-alt star-alt

"Had a great experience buying with Carsa. Originally saw the car on Auto Trader and called to reserve and went to view with intention to buy on Good Friday. Car was in fantastic condition and as described. Ian was very helpful and all staff were friendly at the Southampton branch. Great tea made by Steve. Was a bit shocked about the £199 admin fee as this wa..." Read more

2 years ago

erika ramanauskiene star-alt star-alt star-alt star-alt star-alt

"Great staff , great service Thank you"

2 years ago

Bash star-alt star-alt star-alt star-alt star-alt

"Explained procedure very clearly and the sale was straight forward. Great service by tracey"

2 years ago

Simon R. star-alt star-alt star-alt star-alt star-alt

"Great service today from Gideon and Andreea. Plenty of time to drive car on our own and try it out. Not too much hard sell. Technology put to good use to make purchase straight forward. Thanks Simon R."

2 years ago