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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Diane star-alt star-alt star-alt star-alt star-alt

"I was very happy with my experience of Carsa, especially Ella who showed me around my new car."

2 years ago

Hollie star-alt star-alt star-alt star-alt star-alt

"Whole experience at the Mountsorrel branch was amazing! I managed to walk away with my new car on the same day of viewing it. All the staff were so friendly, helpful and answered any questions/concerns. Special mention to Ella and Jeff who were both amazing in sorting the whole process out for me! Couldn’t recommend buying and part exchanging here enough!"

2 years ago

Kevin Swamber star-alt star-alt star-alt star-alt star-alt

"Sidra was amazing in terms of customer service. I am a foreign national who recently migrated to the UK. She was very helpful and went out of her way and beyond to assist me. She definitely went the extra mile. She was very informative and helped me feel comfortable about using Carsa as my first company to purchase a car in the UK."

2 years ago

Adrian Biggs star-alt star-alt star-alt star-alt star-alt

"Can't fault the service from the team at Carsa in Swanwick Southampton. Steve, Harvey and Mike were great to deal with, very patient and answered all my questions. Having had bad experiences with other car dealerships this was a breath of fresh air! The whole process was easy and drove away a new car on the day. Thanks, gents! Will definitely recommend."

2 years ago

L. Williams star-alt star-alt star-alt star-alt star-alt

"Everyone we dealt with were incredibly helpful and willing to spend time with us to answer all questions. The process of buying the car was very easy and stress free. A big thanks to all involved"

2 years ago

Narinder Gill star-alt star-alt star-alt star-alt star-alt

"The staff were very helpful and aswered all our queries, especially Andrea who welcomed us on arrival."

2 years ago

Megan Smith star-alt star-alt star-alt star-alt star-alt

"I had a really positive experience with Carsa. From seeing the vehicle, booking an appointment was quick and easy and the staff were so helpful. I dealt with Harvey, Tom and Steve and they were all fabulous making sure everything went smoothly and they were extremely helpful. Would definitely recommend this company. It was simple, quick and friendly"

2 years ago

Charlie Jenkins star-alt star-alt star-alt star-alt star-alt

"Excellent service from first contact to driving away with our new car. Each Individual was polite, helpful and special credit to Steve who streamlined the whole sales process for us. So far (day 1!) so very good and would certainly recommend Carsa to friends and family."

2 years ago

Sameeha Hussain star-alt star-alt star-alt star-alt star-alt

"Excellent service from Mesa, super accommodating and make the process feel so smooth!"

2 years ago

ANN CAPON star-alt star-alt star-alt star-alt star-alt

"We drove from London to part exchange my car for one of theirs. We had booked an appointment & we were seen the moment we arrived. Russell was particularly helpful. All the staff were smiling, friendly , and efficient. The only thing I feel would have put the icing on the cake is that we were told there was enough petrol in the car for ten miles but we didn..." Read more

2 years ago

Michael Keyte star-alt star-alt star-alt star-alt star-alt

"Very friendly knowledgeable staff, especially Ella."

2 years ago

Lynn Baker star-alt star-alt star-alt star-alt star-alt

"Very helpful, friendly staff waiting to answer any questions you may have."

2 years ago

James Drury star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful and friendly"

2 years ago

Sam Dawson star-alt star-alt star-alt star-alt star-alt

"Fast and easy service. Everything was very relaxed with no pressure at any point during the sale."

2 years ago

Atif Nawaz star-alt star-alt star-alt star-alt star-alt

"Thanks Atif for all you help and assistance. And also thanks for staying late for us."

2 years ago

Jome hussain star-alt star-alt star-alt star-alt star-alt

"Sidra was brilliant in her approach in showing a car to myself and my partner. I was very pleased with how I was explained the details of purchasing the car. She helped me to understand the details and after sale. Big thank you."

2 years ago

Melissa star-alt star-alt star-alt star-alt star-alt

"Fantastic experience at Carsa. My partner was buying a car and cannot fault the experience. Tracy at Bradford branch was extremely helpful and friendly putting us at ease. We personally loved the set with the zoom meetings, no pushy car sales tactics and was the first time we have felt relaxed during this process. We also dealt with Jeff Palmer and Hein via..." Read more

2 years ago

George Carpenter star-alt star-alt star-alt star-alt star-alt

"Really great buying experience. Ella was incredibly personable and at no point was there any pressure to buy a vehicle, she wanted to make sure I was purchasing the right vehicle for me. Felt the same throughout the rest of the process too. Would recommend using Carsa."

2 years ago

Danielle Franklin star-alt star-alt star-alt star-alt star-alt

"The process of buying my new car was swift and easy. Sidra was nothing but polite and friendly throughout and very accommodating. Great service."

2 years ago

Hayley turner star-alt star-alt star-alt star-alt star-alt

"Tracy showed us the car and took us on a test drive and was very helpful…she gave us lots of information and was very friendly…made the purchase much more comfortable and a better experience"

2 years ago

MrOH star-alt star-alt star-alt star-alt star-alt

"Mesa was amazing, would give her 7* if could."

2 years ago

sunny susanna star-alt star-alt star-alt star-alt star-alt

"Tracy is has an excellent in working attitude. Great Job👍"

2 years ago

Karen star-alt star-alt star-alt star-alt star-alt

"John were very friendly, and helpful nothing was a problem. We had a long wait in the office ( nothing to do with their service ). All staff were attentive. I looked at a few cars, was given the keys to have a good look at all the cars, no sales pressure just very helpful. Went for a test drive etc . Again no pressure to buy anything just helpful advice. I..." Read more

2 years ago

Afrhim Shahzad star-alt star-alt star-alt star-alt star-alt

"Anna was very helpful"

2 years ago

Mrs Langford star-alt star-alt star-alt star-alt star-alt

"Very professional and helpful service from start to finish"

2 years ago