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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Edward & Wendy star-alt star-alt star-alt star-alt star-alt

"Excellent service- friendly staff and smooth transaction"

a year ago

Keith star-alt star-alt star-alt star-alt star-alt

"Very good service knowledgeable people. Although at the time they where very busy with customers"

a year ago

Nigel Metcalf star-alt star-alt star-alt star-alt star-alt

"All my questions were answered honestly. Great communication. Nothing was too much trouble"

a year ago

Mark Burchett star-alt star-alt star-alt star-alt star-alt

"I was reading on here and saw some bad reviews about the Southampton show room. They couldn’t be more wrong!! They were very welcoming offered me a drink sat me down as I waited for the car to be cleaned as I reserved from another store and came down. Once ready was shown to the car handed a key and went for a test drive for 30mins. Once back there was n..." Read more

a year ago

Lauren Sinclair star-alt star-alt star-alt star-alt star-alt

"Everyone was friendly and really helpful. John was great and made it an enjoyable experience"

a year ago

John R star-alt star-alt star-alt star-alt star-alt

"Purchased a vehicle on line. Delivery to home (54mls) was free of charge. Driver was excellent explained controls of vehicle. Unfortunately vehicle not what I wanted, although nothing wrong with it. Contacted company with regards to their no quibble return process. Explained reason, returned vehicle to their depot. Money transferred back to my bank accou..." Read more

a year ago

Dumitru star-alt star-alt star-alt star-alt star-alt

"Everything was great"

2 years ago

Jonathan Bullock star-alt star-alt star-alt star-alt star-alt

"Great buying experience - professional - knowledgeable staff"

2 years ago

Michelle Stone star-alt star-alt star-alt star-alt star-alt

"Highly Recommend. Great customer service. Value for money. Overall great experience"

2 years ago

Marin Teslaru star-alt star-alt star-alt star-alt star-alt

"Good service and coftable.."

2 years ago

Zoe star-alt star-alt star-alt star-alt star-alt

"I mainly dealt with the lovely Tom M at the Eastleigh branch. He was fantastic, he was polite, helped with everything. He made it so easy. Really happy with the service by him."

2 years ago

Kearen star-alt star-alt star-alt star-alt star-alt

"Friendly and accommodating throughout the entire experience, I'd like to thank Tom M and Steve I for making the process seamless and concise. Admin fees could be a little less pricey but I suppose that's the price I paid for the customer service I received."

2 years ago

Simon Baxter star-alt star-alt star-alt star-alt star-alt

"Made the process easy and pleasant"

2 years ago

Ricky Hobson star-alt star-alt star-alt star-alt star-alt

"Very different from how I’ve brought cars in the past. Zoom calls with the sales rep was interesting but efficient. Loving the bmw 3 series I brought. Would use Carsa again."

2 years ago

CY LAU star-alt star-alt star-alt star-alt star-alt

"Very good explanation and good sales."

2 years ago

Samuel Hobbs star-alt star-alt star-alt star-alt star-alt

"Had a good experience with carsa Bradford. Easy to deal with before going to see the car. Part ex dealt with and got a reasonable price for it. The handover was a bit weird. A zoom call with head office but it was done pretty quickly."

2 years ago

ROB STUBBERFIELD star-alt star-alt star-alt star-alt star-alt

"Ready to do a deal and nice people."

2 years ago

paul jackson star-alt star-alt star-alt star-alt star-alt

"Competitive prices, great choices of 2nd hand quality cars. Russell, Andrea, Adrianna and Gideon all very efficient Handover process very straightforward An easy buying experience Thank you"

2 years ago

Liam star-alt star-alt star-alt star-alt star-alt

"Very good customer service, so quick and efficient"

2 years ago

Derek Philpot star-alt star-alt star-alt star-alt star-alt

"Firstly i must say that Andrea who took me through the process of getting the car was very pleasant and helpful and the set up you have is very professional"

2 years ago

Ruban star-alt star-alt star-alt star-alt star-alt

"The team was really friendly, especially Jess, who was extremely polite with us and helped my wife and I in selecting the perfect car for our daughter."

2 years ago

joe legate star-alt star-alt star-alt star-alt star-alt

"Was apprehensive about using web based company at first but spoke to real people who were friendly. Saw real people at the sales centre who were also great and very helpful. Handover done by zoom call which was odd but actually fine. Sale went smoothly and we felt valued as customers. No over the top sales pitches"

2 years ago

Mary K Guiden star-alt star-alt star-alt star-alt star-alt

"Everyone I dealt with was so helpful, professional and patient. Everything explained really well and a good experience."

2 years ago

Andy Tsang star-alt star-alt star-alt star-alt star-alt

"Sidra was amazing, great customer service, she was very polite and kind. An assett to the company!"

2 years ago

Buy Chan star-alt star-alt star-alt star-alt star-alt

"Sidra was execptional. Great customer service will be back t0 collect my new car!"

2 years ago