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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

David star-alt star-alt star-alt star-alt star-alt

"I visited the Bradford showroom for a pre booked test drive and was greeted by Sidra. She was smiley, professional and attentive from the 1st minute. She talked me through what the process was and then arranged for the car to have a clean as it had only just arrived. Test drive complete, Sidra then got me a superb deal via Fred, the showroom manager. She was..." Read more

10 months ago

Soren Ridgway star-alt star-alt star-alt star-alt star-alt

"Been to carsa to see Mitch absolutely fantastic customer service and did everything we asked "

10 months ago

Mia-Jade Rowley star-alt star-alt star-alt star-alt star-alt

"Mitch at Cannock was great with the purchase of our new car! Will definitely be back for our second one in a few months time 😊 Highly recommend "

10 months ago

James Egan star-alt star-alt star-alt star-alt star-alt

"Having chosen a vehicle of interest online, a quick phone call was made to Carsa when I learned that the car I was interested in was currently at their Southampton branch (about as far from my home location as was possible). "No problem"... was the response on the other end of the phone, and, after paying a (refundable) reservation deposit of £200, the car w..." Read more

10 months ago

isaac liburd star-alt star-alt star-alt star-alt star-alt

"Great experience buying a car on PCP at Carsa. The process was easy, the team was helpful, and the car was exactly as advertised. Highly recommend! Bigs thanks to Mitchell Marvin"

10 months ago

Linda star-alt star-alt star-alt star-alt star-alt

"We had an excellent experience as Humza was so helpful and knowledgeable everything was explained including little tips on the workings of the technology in the car, a very friendly person."

10 months ago

Fiona Rudman star-alt star-alt star-alt star-alt star-alt

"Fantastic service - Steve thoroughly explained all information to us, and we left very happy!"

10 months ago

Richard Paskins star-alt star-alt star-alt star-alt star-alt

"From arranging the test drive to the final purchase was all very easy with everyone very professional and helpful. Brilliant "

10 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Eric was very helpful and attentive."

10 months ago

Danuta Hewitt star-alt star-alt star-alt star-alt star-alt

"Excellent Experience at Carsa I recently bought an Audi E-Tron and I couldn’t be happier with the experience. The staff were welcoming, professional and knowledgeable, which made the car-buying process smooth and stress-free. The Swanwick Showroom had a great selection of cars. The Financing was simple and straightforward. Overall, I highly recommend Cars..." Read more

10 months ago

Wendy star-alt star-alt star-alt star-alt star-alt

"Nice car at a great price. Very helpful and friendly service from George at the Southampton branch."

10 months ago

Georgia star-alt star-alt star-alt star-alt star-alt

"Jimmy in head office was so helpful - listened to every concern and want and made sure that he was able to help where he could. He gave a lot of his time to me to explain everything thoroughly and get the car shipped over to a local dealership for me. The team, especially Michael in the Cannock branch were very helpful, issues beyond their control they worke..." Read more

10 months ago

Joanne R star-alt star-alt star-alt star-alt star-alt

"I had a great experience buying my used Mercedes. Katie @ Cannock was a pleasure to deal with and ensured I had a smooth and stress free experience after being let down by another car dealership. Katie went through the deal with me prior to seeing the vehicle (as it was located at another site), agreed my part exchange valuation, and accommodated my requests..." Read more

10 months ago

Matt Whitfield star-alt star-alt star-alt star-alt star-alt

"In my experience, great service isn't about getting everything right first time. Great service is about making sure that the customer has a positive experience, irrespective of things going wrong. There were some prep issues with the car I bought, but the whole team at Carsa were really focused on making sure that the customer experience was positive and tha..." Read more

10 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Very courteous and helpful staff, and nice clean cars at a good price. "

10 months ago

James star-alt star-alt star-alt star-alt star-alt

"I recently purchased a new car from Carsa, and I cannot recommend George Parker highly enough! From start to finish, his service was absolutely fantastic. George went above and beyond to ensure all of my queries were addressed, patiently answering all my questions and making the entire process seamless. His professionalism, expertise, and friendly demeanor m..." Read more

10 months ago

Richard Ahrens star-alt star-alt star-alt star-alt star-alt

"Sunny the salesman was very helpful throughout the consultation and process of the purchase."

10 months ago

customer Lee Elliot star-alt star-alt star-alt star-alt star-alt

"Very helpful staff and friendly "

10 months ago

Nicola Craig star-alt star-alt star-alt star-alt star-alt

"Brilliant service from all of the staff well done.Great car great deal."

10 months ago

Lynsey star-alt star-alt star-alt star-alt star-alt

"Excellent service from Raith and Shabs at Carsa, Mountsorrel over the last weekend. Thank you to Henry aswell. Very thorough, happy to answer numerous questions! No pressure and made the car buying experience pretty enjoyable! Would highly recommend a visit. Thank you all again šŸ™Œ"

10 months ago

Charlee-Ann Matthews star-alt star-alt star-alt star-alt star-alt

"Adam was really welcoming and we felt at ease when purchasing our new car, the information was clear and to the point which was appreciated, we are very happy with the car, thank you. "

10 months ago

Gary Adams star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish. Shabs and the team were great and didn't feel under any pressure. Excellent selection of vehicles. Highly recommended."

10 months ago

Amanda Wigmore star-alt star-alt star-alt star-alt star-alt

"I dealt with Callum S , who was friendly and approachable and took time to answer any questions I had. He also listened to what I did and didn't want. The car was as described and as the photographs. I was allowed to test drive the car on my own, Callum recommend 20 minutes and a route I could take to include all driving speeds. I would highly recommend usi..." Read more

10 months ago

Scott Williams star-alt star-alt star-alt star-alt star-alt

"Really quick and efficient. Jordan was very helpful throughout as was everyone else that got involved."

10 months ago

Mike Shier star-alt star-alt star-alt star-alt star-alt

"The company seemed to be honest in it's approach to selling both the cars and additional products. I didn't feel any pressure to purchase and they were happy to answer the many questions I had, even before I made any decision to purchase from them. They were quite happy for me to sit in as many different makes of vehicle as I wanted, without making me feel I..." Read more

10 months ago