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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Lomi star-alt star-alt star-alt star-alt star-alt

"Good car, experienced business leaders"

a year ago

MR J GRIFFITHS star-alt star-alt star-alt star-alt star-alt

"Sales assistant listened to exactly what we were looking for with our purchase requirements. Bought within our budget and so far pleased with our purchase."

a year ago

blue star-alt star-alt star-alt star-alt star-alt

"everything sorted now with Carsa ,log books and service as been sent"

a year ago

Joanne star-alt star-alt star-alt star-alt star-alt

"The staff were really friendly, polite and helpful. There were a few issues with the car but they sorted all of these out and we got a fabulous car at a good price"

a year ago

Joanne Fenton star-alt star-alt star-alt star-alt star-alt

"When we went on the first visit debbie was very welcoming and helpful give us a drink and talked us what was available the car was in Southampton and we were kept in touch with while it was on its way to Durham branch on our second visit a week later the was a slight problem which lauren sorted the next day and we went back the day after that Tom give us a g..." Read more

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"nice staff team, happy to help and take time with customer"

a year ago

David Mosley star-alt star-alt star-alt star-alt star-alt

"Excellent and well organised company. Easy process to buy a car. Paid (refundable) deposit for the car to be delivered to Bradford from Southampton. Made an appointment. Test drive. Valued my car. Made an offer over Zoom. Deal done. Paid and drove off. All within a few hours."

a year ago

Florinela H star-alt star-alt star-alt star-alt star-alt

"Caring and kind staff, Tea welcome us very nice ,and had everything ready for us ."

a year ago

Marc Turnbull star-alt star-alt star-alt star-alt star-alt

"Met by Debbie when we first got here, she was very welcoming and pleasant and couldn't help enough. Offered a Cup of coffee straight away after a long drive 😀"

a year ago

kenneth guest star-alt star-alt star-alt star-alt star-alt

"Everything perfect"

a year ago

Joyce Sterling star-alt star-alt star-alt star-alt star-alt

"The staff was very helpful and assist me with sorting out the relevant paperwork to complete the purchase of the car"

a year ago

Keryn Graham star-alt star-alt star-alt star-alt star-alt

"Great first time experience at Carsa. Had a first class service, felt very welcome with all questions and queries answered swiftly. I was dealing with Debbie and, a very positive a bright person that made my visit very enjoyable. Defo recommended Debbie and the Carsa dealership in Bishop Auckland"

a year ago

MRS KERRIE PARNELL star-alt star-alt star-alt star-alt star-alt

"Swanwick Steve, Malcolm, Gidian and Harry were all very helpful and professional great experience from start to finish and I purchased the first car they showed me, excellent car, great service and very happy with experience"

a year ago

Shabnam Bokhari star-alt star-alt star-alt star-alt star-alt

"Every member of staff from the Carsa team provide excellent customer service. The team was very knowledgeable and helpful with any of questions as I have never purchased a car before. I had a slight issue with the car after purchasing it, however, the team at Carsa helped me sort out the issue with ease. I spoke with Joseph mostly who provided excellent cust..." Read more

a year ago

Jason Kelly star-alt star-alt star-alt star-alt star-alt

"Third time I’ve bought a car from the staff at Carsa.. they are all so helpful and very very customer focused, I don’t think you could top them for customer service.. Thanks once again to you all at Carsa Regards Jason"

a year ago

Emma F star-alt star-alt star-alt star-alt star-alt

"The team at carsa, particularly Becki, Shane and Tom were extremely helpful. They did their best to answer any queries quickly and they made the process simple and straightforward."

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Becky and tia from Bradford was lovely friendly experience!!"

a year ago

Kay Willis star-alt star-alt star-alt star-alt star-alt

"Lauren and the team were amazing, they answered any questions I had"

a year ago

michael clark star-alt star-alt star-alt star-alt star-alt

"Getting a new car can normally be quite stressful I turned up 3 hours early I was accommodated it was painless and efficient from start to finish. Friendly and helpful would recommend fully."

a year ago

Rhys Hebdon star-alt star-alt star-alt star-alt star-alt

"Can’t fault the customer service.The entire team were more than helpful and even got to take the car away the same day!"

a year ago

Yvette Raine star-alt star-alt star-alt star-alt star-alt

"Call into Bishop Auckland Carsa young lady called Rebecca help me. She was helpful and knowledgeable about car and how the process worked. Will definitely return to purchase a car from Rebecca and the team at Bishop Auckland."

a year ago

Danielle Robinson star-alt star-alt star-alt star-alt star-alt

"Incredible experience, everyone went out of their way to help and make the process extra smooth. Tracy who welcomed us and assisted in the test drive was extremely friendly and professional through the whole process."

a year ago

ADAM L star-alt star-alt star-alt star-alt star-alt

"Very nice and professional service by Kieanna. The manager is nice, polite and willing to negotiate prices. Full professionalism worth recommending"

a year ago

Mr John Cox star-alt star-alt star-alt star-alt star-alt

"We highly recommend Carsa Mountsorrel we made an appointment to view the vehicle we left to inspect the vehicle and test drive it without anyone looking over our shoulders we were shown the vehicle documents service history warranties etc we were given a fantastic part exchange for our old car we decided to buy the car from start to finish the staff were fri..." Read more

a year ago

Judith star-alt star-alt star-alt star-alt star-alt

"Tom was very friendly and helpful and assisted with what I needed"

a year ago