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Carsa Reviews & Testimonials

4.5 (3,153)

Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Mark Anthony Hainsworth star-alt star-alt star-alt star-alt star-alt

"The staff are very friendly and helpful. It’s worth bartering with the warranty , worked for me ."

4 months ago

Nick Taylor star-alt star-alt star-alt star-alt star-alt

"Sabir Hamid was very helpful and professional throughout and a pleasure to deal with."

4 months ago

Andrew Hutchinson star-alt star-alt star-alt star-alt star-alt

"Great friendly service, they bend over backwards to help you out. I would recommend Carsa to everyone, I will definitely be back to get my next car from Csrsa. We'll done keep up the hard work."

4 months ago

Paddy star-alt star-alt star-alt star-alt star-alt

"well organised and warm setup that arranged for a quick appointment and test drive. Process explained throughout and any questions answered honestly. Car was well valeted and picked up the car the day after seeing. Special thanks to Mick and Mick who facilitated the sale."

4 months ago

Scott star-alt star-alt star-alt star-alt star-alt

"Simple, easy, friendly staff didn’t feel pressured into anything was advised of all options couldn’t have been a smoother process"

4 months ago

Ganesh star-alt star-alt star-alt star-alt star-alt

"Customer service was great and humble. Explained the details in depth. Clear picture for what I am paying for and if any extra cost assigned to it. Thank you so much for your integrity / Friendly & Helpful service. @ Southampton Branch......"

4 months ago

Steve star-alt star-alt star-alt star-alt star-alt

"Easy to view the vehicle and very clear guidance about trading in my old car. Good range of cars and quickly able to drive away in a good quality purchase. Staff at Bolton office really helpful and sorted things quickly. Good warranty policy for second hand vehicles."

4 months ago

Hayley star-alt star-alt star-alt star-alt star-alt

"Helen and Joe were super friendly and helped us through the process effortlessly- thank you 😊"

4 months ago

Clare star-alt star-alt star-alt star-alt star-alt

"Helpful, friendly, knowledgeable sales team. No pressure applied to buy. Easy purchase"

4 months ago

Adam Foz star-alt star-alt star-alt star-alt star-alt

"I bought a car from these guys Jan 2024. No pressure to buy at anytime from the salesman. I didn't like the first car I took out but they let me take out a 2nd car for a spin. It ticked all the boxes, so I bought it. There was an issue with the swap over date which meant I was uninsured for my new car for a few days but Mountsorrel Carsa stepped in and got m..." Read more

4 months ago

G D star-alt star-alt star-alt star-alt star-alt

"Excellent service, could not fault them"

4 months ago

Arthur Gidlow star-alt star-alt star-alt star-alt star-alt

"Really helpful staff"

4 months ago

Lisa Collett star-alt star-alt star-alt star-alt star-alt

"The two guys I dealt with, Jacob and Veejay were brilliant, so helpful and knowledgeable and also very sympathetic to my situation with my husband who was having a bad day with his Parkinsons. The car I bought ended up being more than I wanted to pay, but it's exactly what I had set my heart on so worth just that bit extra."

4 months ago

Lee star-alt star-alt star-alt star-alt star-alt

"Best company I’ve ever bought a car from.. The whole process was seamless, professional and bang on!! Highly recommended"

4 months ago

Zinikifinu Alao star-alt star-alt star-alt star-alt star-alt

"carsa team members where absolutely friendly in their discharge of duties.I enjoyed my moment with them."

4 months ago

Alan Smith star-alt star-alt star-alt star-alt star-alt

"Had a wander around the cars after closing time and was impressed by the quality of cars. Will look to visit when I’m ready to buy."

4 months ago

Aloysius. star-alt star-alt star-alt star-alt star-alt

"First class service from the staff who were very professional throughout. Katie was extremely helpful and reassuring with excellent knowledge of the product. We were very impressed with the company and it's business practice."

4 months ago

Mr Stephen Boyes star-alt star-alt star-alt star-alt star-alt

"Want to say a big thank you to shabs at carsa mount sorrell for sorting me out with the great deal on my focus RS I’m in love with it now and shabs was great!"

4 months ago

MALGORZATA CHLEWICKA star-alt star-alt star-alt star-alt star-alt

"fantastic desk staff with generous smiles really good for five stars can i give six many of thanks"

4 months ago

Rachel star-alt star-alt star-alt star-alt star-alt

"I recently brought a car from Carsa Birmingham. The team were incredibly helpful, particularly Martin, Mike M and Bernard. All my questions were dealt with along the way, which made the process very smooth, I feel they have excellent customer service."

4 months ago

Mrs Vasari star-alt star-alt star-alt star-alt star-alt

"We had a great experience purchasing a car from Carsa. The salesperson was very informative and we felt the whole process was not rushed. Shabs was clear and answered all our questions throughout the day."

4 months ago

Danielle Fitzgerald star-alt star-alt star-alt star-alt star-alt

"We were welcomed with a smile and made to feel valued. Katie talked us through the entire process from our car value to our new purchase, she was very courteous and polite. Katie offered hot drinks whilst we waited for our own car to be valued. Overall it was a very pleasant experience, I would recommend Katie as your sales person."

4 months ago

Mr Stephen Lugg star-alt star-alt star-alt star-alt star-alt

"Wonderfully welcoming, professional, relaxing and overall superb service. Put at ease immediately. Straight forward process and nothing was a bother. Couldn't recommend highly enough!"

4 months ago

Mr Morgan star-alt star-alt star-alt star-alt star-alt

"Great service, friendly team, taking the time to make sure you are comfortable and fully understand the process."

4 months ago

Chris star-alt star-alt star-alt star-alt star-alt

"Easy experience and very helpful with little pressure to buy. Very happy with the car and the whole process from support to completion."

4 months ago