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Carsa Reviews & Testimonials

4.5 (3,147)

Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Andy Marsh star-alt star-alt star-alt star-alt star-alt

"We visited the Bradford branch 3 times prior to buying. On each occasion we were left to view with no sales pressure. When we decided which car we were interested in, a test drive was quickly arranged and then we got to finalise the sale via video link. This was new to us and it felt a little strange and long winded, however the outcome was good and we drove..." Read more

8 months ago

Michael Anders star-alt star-alt star-alt star-alt star-alt

"Great service from the Durham staff. Debbie was especially helpful in getting me a good deal with the sales agent. Highly recommended"

8 months ago

Geeva Harridge Harridge star-alt star-alt star-alt star-alt star-alt

"Clean showroom and nice people to deal with. The deal done on the phone prior to test drive was what I ended up with and no hard sell of extras. Can recommend."

9 months ago

Taznoor Ahmed Miah star-alt star-alt star-alt star-alt star-alt

"Carsa were brilliant from the start. Bought a car all online and part exchanged mine. Didn’t even need to waste my time going down there as I live in London so had my new car delivered by Carsa. They came with a truck and the hand over went smoothly. They took my part exchange car with them. Lee Gibbs was excellent with he’s customer service he took care of..." Read more

9 months ago

Taznoor Ahmed star-alt star-alt star-alt star-alt star-alt

"Carsa where brilliant from the start. Call centre people new there stuff. I bought a car online and part exchanged mine didn’t even need to go down there, they delivered my new car on a truck and took my old car with them. Transaction went smoothly they kept there word and payed me the difference into my bank account. Lee sorted everything out for me regardi..." Read more

9 months ago

Valued Customer golden girl star-alt star-alt star-alt star-alt star-alt

"While looking around Carsa I met Lauren who listened to my requirements she came across as Caring and very Professional and managed to find exactly what I was looking for."

9 months ago

Miss Katie Winstanley star-alt star-alt star-alt star-alt star-alt

"Brilliant service from start to finish. The team in store were very helpful especially Tracy. The sales team on the zoom calls (Tom and Hein) were extremely helpful, informative and professional. Couldn’t fault the process."

9 months ago

Joe emerson star-alt star-alt star-alt star-alt star-alt

"Matthew - very difficult overall time due to other factors but Matthew was helpful, professional and worked hard to get everything sorted."

9 months ago

jordan ross star-alt star-alt star-alt star-alt star-alt

"Debbie has been brilliant and helped massively."

9 months ago

Paul Masters star-alt star-alt star-alt star-alt star-alt

"Great service from Matthew, hand over was great. Top work 👌"

9 months ago

Stephen Bryan star-alt star-alt star-alt star-alt star-alt

"The car I bought was very good value, they offered me an excellent price for my trade in, and kept to it, and thei interest charge was 9.9%. Matched with very good service from Joe & Tom. Why would anyone go anywhere else! Carsa - Higly recommended"

9 months ago

Sophie Franklin star-alt star-alt star-alt star-alt star-alt

"The team at Carsa and Tom in finance were amazing! They were all really friendly and even stayed on late for me to collect my new car. Everyones help was really appreciated."

9 months ago

Adrian Paul Wood star-alt star-alt star-alt star-alt star-alt

"Everyone did a wonderful job especially Becky who helped me all the way through explaining how my new car works Kaval who took me on a test drive Heanz and Steve who completed all the paperwork explained everything accurately nothing was too much trouble especially for the girls from the Bradford branch couldn’t believe I drove away the car the same day than..." Read more

9 months ago

Cath Collins star-alt star-alt star-alt star-alt star-alt

"Debbie and Helen very professional and very friendly. No pressure, lovely coffee and both very informative. Lovely experience will come back"

9 months ago

Doreen Horton star-alt star-alt star-alt star-alt star-alt

"My husband had recently passed away and I wished to replace our car with a smaller, more economical model. Spent some days with my daughter and son looking at various makes and models to identify what would be best for me. Saw Carsa's advert on Autotrader and decided to visit the showrooms and were really glad that we did. My husband had always been the on..." Read more

9 months ago

Eric Brown star-alt star-alt star-alt star-alt star-alt

"Excellent service from all members of staff"

9 months ago

Neil star-alt star-alt star-alt star-alt star-alt

"Good service with a smile"

9 months ago

Chai Li star-alt star-alt star-alt star-alt star-alt

"Brilliant service"

9 months ago

Chai Li star-alt star-alt star-alt star-alt star-alt

"Great service! I will recommend for them"

9 months ago

Chai Li star-alt star-alt star-alt star-alt star-alt

"Very good experience today with Tracy from Bradford cards, she is lovely lady and very helpful, I definitely will recommend them."

9 months ago

CC star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish. Thank you to John who made the buying process easy and hassle free. Would highly recommend"

9 months ago

Pawel Jaroch star-alt star-alt star-alt star-alt star-alt

"Best service"

9 months ago

Mr Jno-Baptiste star-alt star-alt star-alt star-alt star-alt

"Very good experience when buying. Everything explained clearly. The sales person Tracy made us feel welcome and relaxed."

9 months ago

S Peel star-alt star-alt star-alt star-alt star-alt

"I had a great experience buying my new car, having not changed it in quite a while. The staff were friendly,polite and helpful and having already looked at different car sales they were far more professional answering all my questions confidently. I would definitely recommend and return in the future when I need to change my car."

9 months ago

Mick Vincent star-alt star-alt star-alt star-alt star-alt

"After a warm welcome from hosts Rebecca and Debbie, the car was presented for a test drive then pick up. All the processes and paperwork went smoothly. Very flexible even when there were unavoidable delays from my end in the final pick up."

9 months ago