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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Ravi Mann star-alt star-alt star-alt star-alt star-alt

"I went to the showroom today in Mountsorrel, was looked after by Kienna, excellent customer service from her. I would definitely recommend this place. ⭐️⭐️⭐️⭐️⭐️"

3 years ago

Konstantin star-alt star-alt star-alt star-alt star-alt

"Brilliant service and quality cars."

3 years ago

Simon star-alt star-alt star-alt star-alt star-alt

"Martin and the team were great. Big shout out to Steve Irving, Chris from Knebworth who dealt with the initial call and the other gentleman in the central sales team whose name I can't remember sorry but he was just back off honeymoon. Love the purple!"

3 years ago

I.White star-alt star-alt star-alt star-alt star-alt

"A fantastic service from start to finish, facilitated by some great staff. Would highly recommend using Carsa for purchasing a car!"

3 years ago

George Paver star-alt star-alt star-alt star-alt star-alt

"From start to finish I got excellent professional help and advice in buying my car . I have to make special mention of the girls who were very helpful too, Sirta and Leanne, thanks again ladies. Five stars."

3 years ago

Ian Pringle star-alt star-alt star-alt star-alt star-alt

"A first rate service throughout the process from initially reserving online, to booking in for a test drive and collection. Communication prior to the visit was first rate with a mountain of info regarding the vehicle. The staff at the Mountsorrel branch, Martin and Raith were extremely helpful throughout our visit allowing us plenty time to inspect the ve..." Read more

3 years ago

Alistair Black star-alt star-alt star-alt star-alt star-alt

"Genuinely can't believe how easy it was to PX my old car and get on the road with my new one thanks to the amazing guys at Carsa. From the first time Chris reached out to me via telephone following my auto trader enquiry, to the moment I drove off the Mountsorrel forecourt, I felt looked after. Raith at the showroom was super welcoming and very nice and the..." Read more

3 years ago

Matthew Fisher star-alt star-alt star-alt star-alt star-alt

"Lauren at the branch was brilliant - excellent service and couldn’t do enough for us. Ellie who dealt with us via phone and email before our appointment was great and ensured we had everything we needed. Tracey took us out on our test drive and was very friendly and helpful. Great service, lovely car and a very happy new owner!"

3 years ago

Rebecca star-alt star-alt star-alt star-alt star-alt

"Brilliant service from enquiring about the car to buying it especially Malcolm and Lauren. Both very friendly, professional and helpful and put me at ease throughout the whole process"

3 years ago

Tom Tully star-alt star-alt star-alt star-alt star-alt

"Great customer service."

3 years ago

Mr Smith star-alt star-alt star-alt star-alt star-alt

"From the first call in to the brilliant Ellie to follow up calls with Kelly & Matt the initial impression was very good. Today I went to Bradford to collect my car and that level of brilliance continued with Lauren & Emilia what a welcome and what a perfect experience. Finally came the amazing service from Malcolm who quite frankly did all the hard work from..." Read more

3 years ago

Sercan star-alt star-alt star-alt star-alt star-alt

"Professional, friendly and helpful staff. I'm very happy with my purchase."

3 years ago

Karen star-alt star-alt star-alt star-alt star-alt

"We came from Cardiff to Southampton to buy a car with a part ex. Got the price we agreed based on the pictures sent through. Seamless service to test drive, pay and drive away. Very good apart from the usual warranty pitter patter you have to go through when buying a car . Doug was very helpful, polite genuine guy who makes a decent brew. Thank you"

3 years ago

Simon star-alt star-alt star-alt star-alt star-alt

"An excellent car buying experience. The car was as described and delivered quickly and on time."

3 years ago

Kelly Meech star-alt star-alt star-alt star-alt star-alt

"Very happy customer indeed. very quick easy sale and the staff were very polite and extremely helpful."

3 years ago

Belinda M star-alt star-alt star-alt star-alt star-alt

"Phenomenal service from true industry professionals!! Couldn’t recommend Carsa and their entire team enough, from my initial sales inquiries to collection. The whole experience was slick, quick and easy. Will definitely be returning for my next car! 5* all the way! 🌟"

3 years ago

Jane star-alt star-alt star-alt star-alt star-alt

"After my previous review CARSA contacted me immediately to solve the issue. Was great to see a company take pride in their reputation. Would def use again and highly recommend!"

3 years ago

Olivia B star-alt star-alt star-alt star-alt star-alt

"I moved from my first car to a new car and Carsa were so helpful towards me and couldn't be more polite towards me, Thank you to Jamie Smith for doing my Finance so quickly and Kelly Mike and Nick for making my dream come true"

3 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Great service and car."

3 years ago

Ben star-alt star-alt star-alt star-alt star-alt

"The service was great. Very friendly and professional. Cars were in very good condition. Doug was very attentive and helpful. Thanks."

3 years ago

VANESSA Ibhadon star-alt star-alt star-alt star-alt star-alt

"very reliable and honest company. Chris was extremely helpful from start to finish in purchasing my car. I would definitely recommend my friends to carsa"

3 years ago

Florence Millman star-alt star-alt star-alt star-alt star-alt

"When I started searching for a new car it became apparent that buying online gave me a much broader choice. However I was so sceptical of doing it this way. I found a car from Carsa and they were so helpful with every query I had (which was a lot!!) It was so easy to contact them and I dealt with the same staff each time which was great. They always got back..." Read more

3 years ago

Mrs Archer star-alt star-alt star-alt star-alt star-alt

"Could not do enough for me happy with all staff members and facilities"

3 years ago

Andy Goode star-alt star-alt star-alt star-alt star-alt

"Top people at Carsa especially Joseph Allen. We had our car delivered and it had a few niggles. Joseph sorted it all out with local dealers / garages, all we had to do was turn up. Thank you Joseph we love the car"

3 years ago

Diamond Arthur star-alt star-alt star-alt star-alt star-alt

"Very brilliant customer service. Mr Doug welcome me and made me feel comfortable at the office. He showed me to my car and allowed me plenty of time to observe and check the car over. It was a pleasant experience on my car collection date. Thank you very much Doug."

3 years ago