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Carsa Reviews & Testimonials

4.5 (3,153)

Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

customer star-alt star-alt star-alt star-alt star-alt

"It was very easy processes to finance a car with you. Many thanks!"

a year ago

KAREN RYAN star-alt star-alt star-alt star-alt star-alt

"Great communication and the delivery was directly on time."

a year ago

LAURA Jackson star-alt star-alt star-alt star-alt star-alt

"I had a great experience at Carsa, Ella was very helpful and attentive. The sales staff are not pushy, just helpful. I am more that happy with my car and would use Carsa again in the future."

a year ago

Daniel Gumsley star-alt star-alt star-alt star-alt star-alt

"Brilliant customer service from start to finish!"

a year ago

Mr Robin Marston star-alt star-alt star-alt star-alt star-alt

"Excellent and friendly service. Anil was superb throughout, not pushy, but informative. Couldn't have made the experience any smoother. Many thanks and we would certainly use Carsa again in the future."

a year ago

Gerard Corriette star-alt star-alt star-alt star-alt star-alt

"The staff were very polite and friendly during the process. I didn't not feel under any pressure at any time."

a year ago

simon biddlecombe star-alt star-alt star-alt star-alt star-alt

"Great friendly staff. Very knowledgeable"

a year ago

Lee R Francis star-alt star-alt star-alt star-alt star-alt

"Great experience at Carsa Bradford. Sidar was very helpful. Car presented excellent VFM and it was a pleasure doing business."

a year ago

Paul Miller star-alt star-alt star-alt star-alt star-alt

"Great friendly service from start to finish in Loughborough. Particularly Prem who saw to us. Test drove the car on time, and was happy with the sale overall. Even revaleted the car before we left. We did have quite a wait to process the admin though, I think that was staffing issues at head office rather than the branch."

a year ago

Matthew Stowell star-alt star-alt star-alt star-alt star-alt

"We travelled from Taunton to Southampton the staff meet us were very friendly and helpful,gave us a very fair price for our car, excellent service will recommend to anyone, five star"

a year ago

Serena Powell star-alt star-alt star-alt star-alt star-alt

"Kieanna looked after us very well. All of the staff were helpful, which made what can be a stressful experience a breeze. I would recommend Carsa and would definitely consider using them in the future."

a year ago

Ian Mowbray-Williams star-alt star-alt star-alt star-alt star-alt

"Very relaxed sales approach and honest sales person"

a year ago

K Paynter star-alt star-alt star-alt star-alt star-alt

"Tom looked after us very well , they were extremely busy but Tom never rushed us with any decision . Buying the car was extremely easy and efficient. Would recommend and would definitely use again . Since I have had the car the device light was still on and the have gone over and above to sort this out for me as quickly as possible."

a year ago

Mohammed Rifaat star-alt star-alt star-alt star-alt star-alt

"All went smoothly. Very helpful"

a year ago

Johnny Turner star-alt star-alt star-alt star-alt star-alt

"Tom made the buying journey very easy for us! Quick replies to emails and everything was explained clearly. Happy to answer all the questions we had relating to the cars history. Would absolutely recommend! Also the team at the Bradford (our local Carsa) were very good when we collected it! 10/10 Folks!"

a year ago

Rochelle star-alt star-alt star-alt star-alt star-alt

"Fantastic experience with buying a car from Carsa. My sales agent on the day was Andreea. She was patient, kind and showed real knowledge and expertise. She took her time to answer all my questions in detail and help with anything and everything I needed. She was great! Thank you so much Andreea."

a year ago

Phil & Claire star-alt star-alt star-alt star-alt star-alt

"Quick & easy to book appointment to test drive vehicle. Being trusted to take vehicle for a 30 minute test drive was lovely. Jess & Gideon were friendly & helpful, no pressure selling. Great experience all round. Would definitely recommend."

a year ago

Lyn star-alt star-alt star-alt star-alt star-alt

"We had a fantastic experience today at Carsa. Prem could not have been more helpful. There was no high pressure selling, just honest facts and a quick and trouble-free transaction. Loved the car, although it was not the one we went to see, we got an even better one. Really pleased, would definitely use this company again."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Was served by Prem who was really friendly and helpful, made sure I was happy with the car I was buying and made sure we knew what was going on every step of the way, incredibly happy with the service from Prem and the rest of the Carsa team!"

a year ago

Learning Space star-alt star-alt star-alt star-alt star-alt

"Many thanks to Tracy at Carsa, great customer service and excellent cars."

a year ago

Ana star-alt star-alt star-alt star-alt star-alt

"SIDRA is very friendly and professional, providing excellent service."

a year ago

Sam Whur star-alt star-alt star-alt star-alt star-alt

"Great service by Sidra"

a year ago

Calin Gheorghe star-alt star-alt star-alt star-alt star-alt

"We were met by Anil at Carsa Mountsorrel who was very patient and really helpfulful as we are from România and are finding difficult to get across our needs to purchase our vehicle. His CustomCar service and sales skills were very very good and easy to understand. Well done Anil and a big thank YOU."

a year ago

Ryan star-alt star-alt star-alt star-alt star-alt

"Smiley, friendly, welcoming staff!.. few niggles but handled well. Even though we got passed around with various people, still felt personal/ looked after..Jacob was a star 👏.. overall great job, lovely car so all good! Drove back happy and would recommend! Well done Carsa. Many thanks."

a year ago

Cristinel Istrati star-alt star-alt star-alt star-alt star-alt

"The staff was very friendly, in particular John who took great care to answer and assist me throughout the whole process"

a year ago