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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Tom star-alt star-alt star-alt star-alt star-alt

"Emily and Rupa made the process quick and efficient, with all details easy to understand and all questions answered effectively. Would recommend. "

a year ago

OJ star-alt star-alt star-alt star-alt star-alt

"Really nice guys to deal with! Very polite and helpful. Clear answers to all the questions, no any kind of shady fees, everything is very straightforward. And if im completely honest, cars’ prices are quite competitive! Thank you."

a year ago

Amy star-alt star-alt star-alt star-alt star-alt

"Thanks Shabs for your extremely friendly and helpful, non-pressured approach when it came to us buying our family car from Carsa! We would 100% recommend you to others, and will be back in the future! "

a year ago

Hugh Parsons star-alt star-alt star-alt star-alt star-alt

"Rafa so helpful and explained every step. Top man! Now I just need to return the car so that they can fix the non-functioning air conditioning which I discovered on my 30 mile journey home. Waiting to hear from you!"

a year ago

Carina Narine star-alt star-alt star-alt star-alt star-alt

"Brilliant service very happy with Jay mannerisms and personality. Thank you team !! "

a year ago

Wendy star-alt star-alt star-alt star-alt star-alt

"Libbie was very cheerful and made the process pain free and enjoyable "

a year ago

Dawn Walker star-alt star-alt star-alt star-alt star-alt

"Firstly, I was new to buying a car this way and found Kyle friendly, approachable and helpful in every way....afew things mentioned which he sorted and had the answer....he said he was new in the job role and with his sunny personality he will no doubt be a credit to the team.. Not forgetting Jimmy who helped me through the zoom call, what patience..thanks f..." Read more

a year ago

Carol Downing star-alt star-alt star-alt star-alt star-alt

"I cannot fault the staff at Carsa, they were friendly and very helpful. This was the first time i have bought a car without the help of my husband who has dementia and i did not feel under pressure to buy the car at any point. I love the car i chose and would not hesitate to recommend Carsa to my friends and family. Special thank to ‘tall’ Sam, even when I a..." Read more

a year ago

Mr Alexandru Pletea star-alt star-alt star-alt star-alt star-alt

"Josh and Callum the manager really helpful and really nice guys . I got my car quick and happy about it "

a year ago

Megan star-alt star-alt star-alt star-alt star-alt

"Met by Mitchell from Cannock branch, very friendly and professional, highly recommend. "

a year ago

Mark Jones star-alt star-alt star-alt star-alt star-alt

" Mitchel from cannock branch Top man very helpful "

a year ago

Harrie star-alt star-alt star-alt star-alt star-alt

"Really good experience of Carsa. Everybody friendly and helpful, especially Sam (thanks Sam!) "

a year ago

c.downing star-alt star-alt star-alt star-alt star-alt

"Good customer service very helpful. Good service from Sidra and team at Bradford "

a year ago

Karen Wright star-alt star-alt star-alt star-alt star-alt

"I had a couple of issues with the car we purchased from Carsa where the car had to be taken back to the garage - we need a replacement car urgently as we were going to a wedding and on holiday. Jermaine Graham at the Halesowen branch was fantastic, he kept me in the loop all the way through the process and pushed things along urgently as he knew we need ano..." Read more

a year ago

James Wilson star-alt star-alt star-alt star-alt star-alt

"I came to buy a car but wasnt sure i would get it for my maximum and the salesperson worked really hard and brought it in for just under the budget and then i drove it away all in 90 mins i was very impressed! I will buy a vehicle from there again in the future."

a year ago

Joe Riley star-alt star-alt star-alt star-alt star-alt

"Zohib was a great help and very effective at his job "

a year ago

David Hills-Taylor star-alt star-alt star-alt star-alt star-alt

"Very well looked after by Becky from Bolton. Very friendly, professional service. Will definitely recommend!"

a year ago

larry azunda nsirim star-alt star-alt star-alt star-alt star-alt

"The Carsa Staffs at Halesowen were awesome. The Staff who attended to me was very kind and patient. Service delivery was prompt with an obvious genuine target to deliver the best for me. I am indeed grateful for their services. I strongly recommend Carsa especially the Halesowen branch."

a year ago

Kieran Gale star-alt star-alt star-alt star-alt star-alt

"Shabs at the Mountsorrel store was really helpful and I left with a car I love!"

a year ago

Neil Cleobury star-alt star-alt star-alt star-alt star-alt

"Had a great experience from the Bradford team when looking to purchase a car. Gave me different options to purchase after I told them my requirements. No pressure selling either highly recommend these guys and girls. "

a year ago

Oliver Paice star-alt star-alt star-alt star-alt star-alt

"Emily and Abbs were brilliant at the Shrewsbury pick up point. Really helpful and efficient service. "

a year ago

Danielle star-alt star-alt star-alt star-alt star-alt

"No hard sell, friendly informative staff and really efficient. I drove my car away the same day."

a year ago

Carol Downing star-alt star-alt star-alt star-alt star-alt

"Great staff, very friendly and knowledgeable. Did not feel pushed into making a decision to but anything. "

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from John C in the Southampton branch. He was patient, honest and helpful. By coincidence I had bought another car from him when he worked for a different company so I felt even more reassured when I saw him working for Carsa. Make sure you do your research on warranty prices etc before hand so you can either go ahead with theirs (..." Read more

a year ago

Mh star-alt star-alt star-alt star-alt star-alt

"Rafael was an absolute gentleman and made sure the process was quick and smooth all the way through . We love the vehicle and the company which rafael is a great ambassador for "

a year ago