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Carsa Reviews & Testimonials

4.5 (3,153)

Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Mark Dickinson star-alt star-alt star-alt star-alt star-alt

"great company easy buying process made things easy for us"

10 months ago

"wrinkly" Sue star-alt star-alt star-alt star-alt star-alt

"We were dealt with in a professional and friendly manner. We were very happy with the service we received, all the staff were willing to spend time with us to meet our requirements. Would definitely buy another car from Carsa."

10 months ago

Andy Carter star-alt star-alt star-alt star-alt star-alt

"Excellent customer service and really pleased with our car. Small glitches resolved while we waited. Thanks to Dan, Jacob and Anil."

10 months ago

Cassy Lally star-alt star-alt star-alt star-alt star-alt

"Very easy process, staff were extremely helpful and friendly. Really happy with the service received."

10 months ago

Richard Moy star-alt star-alt star-alt star-alt star-alt

"Really happy with Matthew at Bradford always smiling."

10 months ago

IanS star-alt star-alt star-alt star-alt star-alt

"Smooth purchasing process. Dating error on the extended warranty I took out, but within 2hrs of reporting this back to the Mountsorrel showroom the following day, fresh documents were emailed out to me with the correct warranty start date etc. Great service."

10 months ago

Joe Matson star-alt star-alt star-alt star-alt star-alt

"Kianna and her team were brilliant in working a really good deal for me I would highly recommend."

10 months ago

Luke star-alt star-alt star-alt star-alt star-alt

"I recently had the pleasure of contacting Jordana (part of the customer care team) who made me outlook of the company change completely after having some information unclear that did cause quite of a lot of distress. Jordana was able to understand my view and organize a generous refund (gesture of goodwill) and genuinely changed my whole outlook on the compa..." Read more

10 months ago

IanS star-alt star-alt star-alt star-alt star-alt

"Great purchasing process. Great customer service"

10 months ago

Naheed from Bradford West Yorkhire star-alt star-alt star-alt star-alt star-alt

"Staff were helpful. Especially Tracy who took me for the first 2 test drives and then found me the right car on my first visit. Nissan Qashqai. Becky was more than helpful and patient too when winding up the Sale, as all the technical stuff took me ages. Love my car. Thank you!"

10 months ago

Wrighty star-alt star-alt star-alt star-alt star-alt

"The team in the Bradford branch were great the sales team in Southampton also worked hard on the deal, Santander dropped the ball making us all wait while they decided to payout the finance. Lauren and her team were great"

10 months ago

Christopher Jeffs star-alt star-alt star-alt star-alt star-alt

"Everyone was friendly and welcoming. Very accommodating as to helping reducing costs on the vehicle as well."

10 months ago

Matthew .Ogarro star-alt star-alt star-alt star-alt star-alt

"The whole experience was hassle free, everyone was so polite and pleasant and our Sale guy Anil was amazing."

10 months ago

Kirilee star-alt star-alt star-alt star-alt star-alt

"The customer service was amazing. The staff went above and beyond to ensure we were happy. Would definitely recommend!"

10 months ago

Mr Terence Ratchford star-alt star-alt star-alt star-alt star-alt

"Great customer service from the professional salesman Anil"

10 months ago

blue star-alt star-alt star-alt star-alt star-alt

"Only just had the car,so far so good .car looks lovely and delivered as said 👍"

10 months ago

Mart P star-alt star-alt star-alt star-alt star-alt

"I had a wonderful experience purchasing my car at Carsa. Prem displayed an outstanding customer service and attended to all my needs and also gave me thorough details regarding my vehicle. Martin was also kind and even gave me a reasonable deal on my part exchange. Highly recommended."

10 months ago

Janet Grayston star-alt star-alt star-alt star-alt star-alt

"Sidra is excellent, customer support She’s lovely very helpful Thank you Sidra 😊"

10 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"After a lot of searching I found the best car for me at a competitive price. Carsa arranged for the car to be in the best place for me to view it. The car was presented very well, fully valeted. i was given time alone with the car, a test drive on my own, and no pressure was made to buy at any point. Once satisfied that it was the car for me Jacob explained..." Read more

10 months ago

Elaine Stonham star-alt star-alt star-alt star-alt star-alt

"We bought a car today at the Southampton (Swanwick) dealership and the experience was great. Professional and personable staff who helped us throughout. A shoutout to Adrianna (great driver), Andreea and Russell who were all brilliant. Would definitely recommend."

10 months ago

Divya star-alt star-alt star-alt star-alt star-alt

"Today I bought a car from Carsa, Southampton. Within few hours of notice, the vehicle was made ready for test drive and after the test drive, immediately I purchased the vehicle. All the end to end process was so simple and swift. All the staff was very friendly and caring. Good experience"

10 months ago

Dj Nashi star-alt star-alt star-alt star-alt star-alt

"very good people they do care"

10 months ago

June Walsh star-alt star-alt star-alt star-alt star-alt

"The service at the garage was very good although I’d pretty much made my mind up before we got there"

10 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service from start to finish. Jacob looked after us and ensured we was happy with our new car."

10 months ago

Carl star-alt star-alt star-alt star-alt star-alt

"Very helpful and professional service The staff were very attentive to my needs and requests Needed my vehicle for a booked holiday - it was turned around within 6 days from purchase to delivery and communication was spot on - even the delivery driver was first class Recommend this staff and company to anybody"

10 months ago