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Carsa Reviews & Testimonials

4.5 (3,147)

Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Olga star-alt star-alt star-alt star-alt star-alt

"I've had a great experience with Carsa. I bought my car in April, so I now have had it for 5 months and it's been all good. The whole process of purchase was very quick and straightforward as well as all my queries have been responded to swiftly. I chose Carsa because of all these lovely reviews on here and indeed, they are for a reason. I've had a very poor..." Read more

2 years ago

glen star-alt star-alt star-alt star-alt star-alt

"First time for visiting Carsa and the experience was surreal , you view the vehicle, test drive and then do business via zoom, not a problem ! My only complaint was the fact the vehicle could not be taxed so I had to complete this at the post office as I didn’t have the V5."

2 years ago

Sharon Martin star-alt star-alt star-alt star-alt star-alt

"From arrival at mountsorrel car sales I was amazed by the help I recieved from Jacob. The nice young man that let me hold his arm to walk to reception abd from there on went above and beyond the call of duty in my opinion. He came on test drive with me and really helped with my decision to go ahead and buy"

2 years ago

Ben star-alt star-alt star-alt star-alt star-alt

"Having never gone through the process of buying a car through a dealership, the wicked and good humoured folks at the Southampton branch (Shout out to Jimmy, Steve and Jeff!) were thoroughly supportive, informative and answered every bone question we thew at them. From saying goodbye to a much loved hatch to driving away in my dream estate in only a few hou..." Read more

2 years ago

Deborah Sunderland star-alt star-alt star-alt star-alt star-alt

"Excellent service, staff very polite and welcoming"

2 years ago

Razu Asad star-alt star-alt star-alt star-alt star-alt

"Even though it was a trip but completely worth it !!!!! Jamie and Steve from Southampton branch are the greatest"

2 years ago

qasim ahmad star-alt star-alt star-alt star-alt star-alt

"Sidra was very friendly and helpful"

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Excellent service all round."

2 years ago

MJ star-alt star-alt star-alt star-alt star-alt

"Thoroughly went through everything with me and made sure I was happy with the purchase before buying. Took their time explaining things so I fully understood and no pressure whatsoever. Really happy with my experience"

2 years ago

Samantha Hall star-alt star-alt star-alt star-alt star-alt

"Fantastic from start to finish! Great communication and lovely staff! Great experience with Jimmy, Jamie & Jerry. Super happy with my new car - it’s clean, tidy and looks amazing!"

2 years ago

Barry Horler star-alt star-alt star-alt star-alt star-alt

"Easy process from start to finish, everything was provided on request. Tom and his team were friendly and accommodating."

2 years ago

Mike Hui star-alt star-alt star-alt star-alt star-alt

"This is my first time come to Carsa, and the staff Sidra is so nice, she give me a very good car buying experience."

2 years ago

Paul star-alt star-alt star-alt star-alt star-alt

"Pleasantly surprised. Dealing with the sales guys virtually is something that works surprisingly well. Found all the staff pleasant. The best thing is no pressure sales. They will try to sell you extras but who doesn’t these days. I politely declined extra cleaning products and extended warranty and that was the end of the conversation. I would definitely re..." Read more

2 years ago

MICHAELA EVANS star-alt star-alt star-alt star-alt star-alt

"Used Carsa after seeing another garage with bad trust pilot reviews, and im so glad we did. The whole experience was pain free. From having the car moved from one garage to a closer one, the test drive ,all the staff at Loughborough, the zoom calls on site to arrange the finance, arrange the car to be taxed and 5 days car insurance, just brillant service. W..." Read more

2 years ago

Paul Hadwen star-alt star-alt star-alt star-alt star-alt

"A good experience at the Bradford branch from Firaz and Abu. Nothing too much bother, and it looks like we may be coming back for the green Mini."

2 years ago

Mr pearson star-alt star-alt star-alt star-alt star-alt

"i do not know where to start! i drove a long way to carsa (the bradford branch) which was incredibly tiring. upon my arrival i was greeted with great big smiles and a great big cup of coffee.. it’s like they read my mind!! Sidra was outstanding so warm, kind and not at all as pushy as car salesman are! i instantly felt at ease and really comfortable. the veh..." Read more

2 years ago

Claire Deary star-alt star-alt star-alt star-alt star-alt

"From the moment I called to enquire about a car I was interested in I had a good experience, everyone I spoke to on the phone or in person was helpful, patient, understanding and not pushy at all - I went on to buy the car and would definitely buy another from them."

2 years ago

Ian star-alt star-alt star-alt star-alt star-alt

"Great service from Carsa - from initial contact, meeting and test drive (Callum and Will?) to the collection of the car ((another Callum and Jeff). The vehicle was immaculate when handed over, and no hard sell - options explained clearly, but no hard push when not taken. Competitive price for car too."

2 years ago

Razu Asad star-alt star-alt star-alt star-alt star-alt

"Jamie and Steve practically moved mountains for me to drive away …thank you very much love the new car"

2 years ago

Tom star-alt star-alt star-alt star-alt star-alt

"Highly Recommended From Start to Finish Buying a Car From Here Was Very Easy With No Hassle Thanks To Jamie He Made The Process Hassle Free, Every Question I Asked He Answered and The Communication Throughout The Process Of Buying The Car Was Perfect. Thanks Again Jamie For All Your Help Me and The Family Are Enjoying Our New Car. Also Would Like To Thank..." Read more

2 years ago

Rob Naisbitt star-alt star-alt star-alt star-alt star-alt

"Excellent service from Firqz"

2 years ago

Matthew Alexander Jarram star-alt star-alt star-alt star-alt star-alt

"Really easy handover process with Sidra & Jerry. Sidra was really friendly & easy to talk to throughout - would definitely reccomend."

2 years ago

Paul Ogbanufe star-alt star-alt star-alt star-alt star-alt

"Well Ellie dealt with me she was very polite and was good at what she did for me. I would recommend Carsa and if you get to deal with Ellie she is spot on 😃"

2 years ago

MB Services star-alt star-alt star-alt star-alt star-alt

"They did what they agreed to do and done it . All round pleased Fantastic ⭐️⭐️⭐️⭐️⭐️"

2 years ago

Michelle Arnold star-alt star-alt star-alt star-alt star-alt

"Absolutely amazing !! Would fully recommend"

2 years ago