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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Anne Robinson star-alt star-alt star-alt star-alt star-alt

"We had a good experience from begging to end. The Bradford team were fantastic best was there were no pushy salesmen. We went for a different car to the one bought. They had so many lovely cars and all at competitive prices. The girl Sidra was fantastic and had the answer to everything we asked she alone deserves 5 ⭐️ We also had a good handover from Jeff lo..." Read more

2 years ago

Christopher Ivor Dossor star-alt star-alt star-alt star-alt star-alt

"Gone are the days of trudging around car showrooms. Would never have thought a vehicle purchasing experience could be so enjoyable, from researching and finding the exact make and model required through to purchase. Would highly recommend for at least a look. You may be surprised."

2 years ago

Joanne Daykin star-alt star-alt star-alt star-alt star-alt

"I called the number to arrange to look at a car and spoke with Ian. Who let me know the several options for purchasing a car from Carsa, We decided to go to Carsa at Mountsorrel to have a look and feel for the car. Great service from the minute we walked through the showroom door we felt welcomed by the team. Martin greeted us and made us feel at home inclu..." Read more

2 years ago

Timothy Dowd star-alt star-alt star-alt star-alt star-alt

"Excellent experience buying a car from Carsa. They are very thorough and professional. Recommended."

2 years ago

David Leggatt star-alt star-alt star-alt star-alt star-alt

"Overall, I would need to give a 10/10 score even though there was a slight problem with picking up the vehicle. I feel that the way the issue was handled was excellent and the service we received could not have been any better. The employees at Carsa were very professional but also approachable, especially Malcolm who really went out of his way to unsure we..." Read more

2 years ago

Helen Asquith star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service from Sidra. Thank you so much for your help and guidance throughout the car buying process. Professional and seamless."

2 years ago

One jinjaninja star-alt star-alt star-alt star-alt star-alt

"What a fantastic experience. Sidra and the team at carsa were amazing every step of way. 5 stars."

2 years ago

Nelli Kytöluhta star-alt star-alt star-alt star-alt star-alt

"A huge thank you to all the staff at carsa Southampton! Everyone was incredibly helpful. Special thanks to Tom B, who even stayed late on two separate nights to help me sort things out. Also thank you to Steve, Will and Chloe who looked after me when I was stuck with finance and to Tom M and Jeff over zoom."

2 years ago

Christina Shiels star-alt star-alt star-alt star-alt star-alt

"I’ve been so impressed with Carsa from the initial enquiry through to completing the purchase and after sales touch points too. All members of the team who I spoke with throughout the process were fantastic both in branch and through zoom and phone calls, handling any queries or questions I had along the way! Really impressed to have my car delivered to me,..." Read more

2 years ago

Tuba Khan star-alt star-alt star-alt star-alt star-alt

"Best friendly staff, happy & satisfied with my purchase 😎"

2 years ago

David Masterson star-alt star-alt star-alt star-alt star-alt

"Excellent service and support from Sidra from the moment I arrived. Very pleasant and helpful throughout; from coffee, to test drive, to completing the documentation and answering any concerns I had. Cheers"

2 years ago

Esabel Chabata star-alt star-alt star-alt star-alt star-alt

"If I had it my way I would give you 10 stars for the professional service I got. I got 'Tommed'. Tom gave me all the information I needed prior to visiting the shop for the test drive. Raith looked after me and the process was flawless. Everyone was so helpful in a non patronising way and I am really thankful. Thanks guys."

2 years ago

Christopher Dossor star-alt star-alt star-alt star-alt star-alt

"On arrival Cida was prompt at greeting us and personally dealt with my wife and I throughout the purchase. All involved were very helpful while guiding us through the process. Well done Carsa."

2 years ago

Darren star-alt star-alt star-alt star-alt star-alt

"The sales rep “Will” was so helpful today on our visit to the Southampton branch, showing us a range of cars so we can get an idea of which one to buy, instead of just a hard sell. Thanks"

2 years ago

Mr Haynes star-alt star-alt star-alt star-alt star-alt

"Really helpful team at Carsa helping us through our selection and purchase really easily. Special mentions to Raith at Mount Sorrel and Chris and Jeff completing the process. Love the car and thanks for making the process really smooth. Would thoroughly recommend these guys."

2 years ago

Alis C star-alt star-alt star-alt star-alt star-alt

"Thank you for helping us buy an amazing car in 2 days!!!!!! Thank you Will, Jamie and Steve:) See you at the next one 🤞"

2 years ago

Carl Budniok star-alt star-alt star-alt star-alt star-alt

"Excellent from start to finish , very quick to answer questions on car ( even went out to the car to check a query) . Car ready for us arriving and in immaculate condition with courteous staff at hand to help us through the whole process ( made it easy ) , drove car home 140 miles later and not a blip , No hands for hundreds of yards and very true and strai..." Read more

2 years ago

Jamie Morgan star-alt star-alt star-alt star-alt star-alt

"Perfect service can’t fault it, thanks to Louie and Tom at Southampton branch 👍👍"

2 years ago

Mr Yasin star-alt star-alt star-alt star-alt star-alt

"I just wanted to say a special thank you to all the team at Carsa. Very professional from start to finish. My initial contact was with Jimmy who led from example from the first conversation and got the ball rolling for me to purchase my Audi Q7. Steve on the day of purchase made us feel so comfortable throughout the final process. A special mention also to A..." Read more

2 years ago

Alis C star-alt star-alt star-alt star-alt star-alt

"Quick and prompt service. Thank you Steve, Jamie, Will and Ellie! See you next time!"

2 years ago

HANNAH STEWART star-alt star-alt star-alt star-alt star-alt

"Really great customer service and the car is as promised. Delivery was prompt and the driver was lovely. Everyone I dealt with from start to finish was a pleasure."

2 years ago

JESUS ARMANDO BARRIOS GONZALEZ star-alt star-alt star-alt star-alt star-alt

"I’ve never seen such a good service anywhere else. So difficult to find nice and personalised treatment. Malcom made it all smooth for me in order to get my new Jaguar I-pace. After struggling with other companies with a lot of pointless calls I found these guys! So happy."

2 years ago

JL star-alt star-alt star-alt star-alt star-alt

"Experience was great! Was totally new no aggressive salesmen smooth process Amelia was very helpful so was the manager thank you Carsa Bradford!"

2 years ago

samantha poulton star-alt star-alt star-alt star-alt star-alt

"Prem was extremely helpful and delivered the car to our door! Would 100% recommend."

2 years ago

JD star-alt star-alt star-alt star-alt star-alt

"Excellent service from Sidra!"

2 years ago