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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Customer star-alt star-alt star-alt star-alt star-alt

"Very good service from all departments I dealt with. Calls and emails were returned promptly and any questions were answered quickly."

a year ago

Jess Shaw and Alex Brown star-alt star-alt star-alt star-alt star-alt

"Joe from Bishop Auckland provided excellent service. Very much was customer focussed not sales focussed. He answered all our questions and provided us with plenty useful information whilst not being pushy or forceful. Easily and quickly met our needs and got us on a test drive with no hassle. A perfect member of staff for Carsa. Would 100% recommend - Jess a..." Read more

a year ago

Mr Delgado star-alt star-alt star-alt star-alt star-alt

"Had a good experience with Carsa. Everything was done in a couple of days"

a year ago

Callum Ripley star-alt star-alt star-alt star-alt star-alt

"Joe from Bishop Auckland set up everything for when I arrived and made the process easy and professional. The whole process took less than 3 hours from test drive to drive home with the car."

a year ago

Sam & Shane star-alt star-alt star-alt star-alt star-alt

"Good service, not pushy and all very helpful. Sidra on the front desk was amazing and polite, always asking if we was ok and interacting with our young baby. Tracy in store was also really polite and tended to all our needs. The online sales team were also good, Tom and Joe could not do more to help us Great effort guys keep up the good work 👌"

a year ago

Carly Shackleton star-alt star-alt star-alt star-alt star-alt

"Had a seamless experience from my reservation of my car, right through to collection. Tracy was very helpful, pleasant and answered all our queries during our visit to the Bradford branch. All in all well recommended."

a year ago

Valentin Dumitrescu star-alt star-alt star-alt star-alt star-alt

"Very good service"

a year ago

Mr and Mrs Lewin star-alt star-alt star-alt star-alt star-alt

"Impressed by the helpful and knowledgable staff"

a year ago

Mr Kenneth Tebay star-alt star-alt star-alt star-alt star-alt

"I have just taken delivery of my vehicle and would like to say that the experience was exceptional. I originally spoke to Simon in sales who was highly professional and explained everything in detail, Jeff who arranged transport and Trevor who delivered the vehicle were all highly professional and friendly The vehicle is to a high standard very clean and wa..." Read more

a year ago

Nehalkumar Babu star-alt star-alt star-alt star-alt star-alt

"Had a great experience with you Thanks you"

a year ago

Gurvinder Singh star-alt star-alt star-alt star-alt star-alt

"Very transparent and friendly"

a year ago

G&D star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. No pressurised sales pitch, given time to make our own decision on purchase."

a year ago

Darlington Majoko star-alt star-alt star-alt star-alt star-alt

"The staff were very helpful and answered all the questions I asked truthfully."

a year ago

Shaun Mcskelly star-alt star-alt star-alt star-alt star-alt

"Very helpful and easy to understand,staff very friendly"

a year ago

Tp star-alt star-alt star-alt star-alt star-alt

"Shabs was amazing through the whole process. Very well mannered and considerate, gave great advice and information. It was clear his intentions, morals and values were good. The whole team at Carsa Loughborough provided great service from beginning to end!"

a year ago

Mr Bhdres Patel star-alt star-alt star-alt star-alt star-alt

"Henry the sales rep was very helpful and polite gave all the info on the car we looked at and would recommend them to friends and family"

a year ago

Mobin Afzal star-alt star-alt star-alt star-alt star-alt

"Great customer service, amazing staff and excelente dealing. Very happy with my experience of buying a car."

a year ago

Jan Lintott star-alt star-alt star-alt star-alt star-alt

"A super girl called Jess dealt excellently with us. She explained the ins and outs of car and helped us with the administration side. Thanks Jess."

a year ago

Graham Cassidy star-alt star-alt star-alt star-alt star-alt

"Very welcoming, nice and easy turn over of cars, very professional, great job."

a year ago

AD SAXELBY star-alt star-alt star-alt star-alt star-alt

"Great experience, very welcoming and informative. Taken out for an unpressured test drive and overall inspection of the vehicle. Great price and very competitive. Vijay the sales assistant was professional and friendly throughout and made for a very pleasant transaction. Thankyou 😁"

a year ago

joanne thompson star-alt star-alt star-alt star-alt star-alt

"Fantastic easy purchase of my new car. Henry was excellent with all the information"

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Kieanna very nice thankyou"

a year ago

Corey Hogg star-alt star-alt star-alt star-alt star-alt

"Fantastic experience from start to finish with friendly and welcoming staff. Would absolutely reccomend."

a year ago

Alex Marcroft star-alt star-alt star-alt star-alt star-alt

"Chelsea was very helpful at the Bradford branch, as was the manager on the front desk. It was efficient, from test driving the car, to a zoom call to pass my finance check to then getting the vehicle taxed and put under warranty. Good prices and the car is a beauty!"

a year ago

Guest star-alt star-alt star-alt star-alt star-alt

"Picked up my new car today and Shannon was fantastic! Extremely knowledgeable and professional through out and makes an excellent coffee! She is an outstanding asset to the team! Thank you once again for making my experience so smooth and easy will be recommending the Durham branch!"

a year ago