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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Zara Birkett star-alt star-alt star-alt star-alt star-alt

"Couldn’t recommend anymore!! 5* service from the start of enquiry to purchasing the car. Great and straightforward customer service from Lee Gibbs who was more than patient to run through quotes and part exchange details. When we arrived at the Bradford branch we were greeted by Sadiya who couldn’t have been more welcoming! We were an hour early due to tra..." Read more

2 years ago

Christopher Grogan star-alt star-alt star-alt star-alt star-alt

"All the guys at Carsa where very helpful and happy to help with all enquiries, I drove up to Leicester from Birmingam and test drove the car and was happy, so bought car and drove home, however on rhe motor way the car alarm sounded and said I had a flat tyre/ going down, so had to stop at side of motorway and use cars compressor to reinstate!! This was not..." Read more

2 years ago

Paul Thorpe star-alt star-alt star-alt star-alt star-alt

"I was looking for a new car (used) and saw a Qashqai that I liked so I did the online bit and the next day got a call from Jimmy who was amazing, he sorted out moving the car to the nearest Carsa showroom to my location and helped me out with the valuation and pics of my old car for part exchange, he was always available if I needed any advice and once I bou..." Read more

2 years ago

Ben Payne star-alt star-alt star-alt star-alt star-alt

"Everyone here was so welcoming and helpful. A very quick turn around for a perfect vehicle too. Joe, who greeted me on handover today was very helpful, nice and professional. The rest of the hand over team where great. Overall 10/10"

2 years ago

Keifer Ericta star-alt star-alt star-alt star-alt star-alt

"As someone who has little experience with cars, Carsa provided me with important information on servicing, warranties, and insurance, which assisted me in purchasing a car through their service. All of the employees I've met seem approachable as well."

2 years ago

Chloe Murfitt star-alt star-alt star-alt star-alt star-alt

"After showing a potential interest in the vehicle , I received a very quick & polite response back. I found the process very easy to set up appointments, and all the staff were very helpful. The car I purchased was as described and cleaned thoroughly. The atmosphere at Carsa I found to be very welcoming. Particularly thankful for Will and Chris, they made th..." Read more

2 years ago

Emil Latev star-alt star-alt star-alt star-alt star-alt

"I am so happy about this car"

2 years ago

Maria star-alt star-alt star-alt star-alt star-alt

"Great help and patience as we made a decision, especially from Will at the Southampton branch. Thanks!"

2 years ago

Sally. star-alt star-alt star-alt star-alt star-alt

"Fantastic experience with the guys at Carsa. Easy to purchase and great communications to get the car delivered straight to my door by Kieanna who was super friendly and offered to show me the car features. Would definitely recommend if you are on the market for a new car !"

2 years ago

Daniel Whyte star-alt star-alt star-alt star-alt star-alt

"Great experience as well as great customer service from will. A very quick and easy experience"

2 years ago

Annette Dinsdale star-alt star-alt star-alt star-alt star-alt

"Our experience with Carsa was very positive in every way. Louie couldn’t have been more helpful especially with the technology side of things. Absolutely no pressure was put on us at any stage unlike a lot of car sales people. Very happy with our eventual purchase and wouldn’t hesitate to use Carsa again in the future."

2 years ago

Graeme star-alt star-alt star-alt star-alt star-alt

"No nonsense. No care salesman BS. Up front and honest."

2 years ago

Matthew Cleaver star-alt star-alt star-alt star-alt star-alt

"Amazing service. Jamie & Mike a credit to the company 👏🏻👏🏻👏🏻"

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Bought this car but had to have it delivered to the Bradford outlet from Southampton, This was not without problems as it missed the transporter for the initial appointment but when it arrived it was near new, any slight defect is too minor to quibble given the age and the mileage. No pressure sales, i just took it on a test drive and was left alone to fully..." Read more

2 years ago

Scott Bailey star-alt star-alt star-alt star-alt star-alt

"Great service and well treated by the staff especially Kieanna."

2 years ago

Kenny star-alt star-alt star-alt star-alt star-alt

"Just bought a used SEAT Leon from the Mountsorrel site. Kieanna and her colleague were helpful and caring right along the whole process. It tooks only two hours to complete the arranged test drive and paperwork. Huge thanks to Malcolm from the Zoom call as well! Highly recommended to someone who is looking for a good used car!"

2 years ago

Giorgio Spacagna star-alt star-alt star-alt star-alt star-alt

"Took a while to get my documents due to the wrong email address, but the buying and PX of my car was quick and easy."

2 years ago

Suruj star-alt star-alt star-alt star-alt star-alt

"I have to say my recent experience in buying car from Carsa Bradford was brilliant. It was different from the usual forecourt buying where sales takes precedent over everything else. From seeing my car online, visiting the showroom, meeting Emelia, who was absolutely brilliant, in reserving the car online, Tom and Callum were excellent and when the car arriv..." Read more

2 years ago

Fia star-alt star-alt star-alt star-alt star-alt

"Staff are helpful"

2 years ago

Michael star-alt star-alt star-alt star-alt star-alt

"Very simple process, everything you need is explained clearly without the pressure to buy anything you don't want."

2 years ago

E BIRKS star-alt star-alt star-alt star-alt star-alt

"Great service, the staff where exceptionally helpful. Ralth was well informed and friendly, giving sound advise"

2 years ago

Miss Charlotte Elizabeth star-alt star-alt star-alt star-alt star-alt

"Great service, zoom calls worked and I think this is the future of car sales."

2 years ago

Rebecca Paterson star-alt star-alt star-alt star-alt star-alt

"Excellent service particularly from our customer service rep called Sidra. She even looked after our son for five minutes when he was in the showroom. Although it wasn’t a quick transaction as buying a car isn’t it was a very pleasant one thanks to her and her hospitality."

2 years ago

Emma Lyons star-alt star-alt star-alt star-alt star-alt

"Fantastic service from the easy and friendly initial sales team call, the purchase video call after the test drive and further conversations with the customer care team. A special mention also to Joseph Allen from the customer care team, regarding an issue with the radio, which he helped me sort out very quickly without quibble and satisfactorily. We are..." Read more

2 years ago

Daniel Hague star-alt star-alt star-alt star-alt star-alt

"Car buying and selling was made simple, Ellie was amazing and walked me through the whole thing in detail."

2 years ago