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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

GeorgiaG star-alt star-alt star-alt star-alt star-alt

"The staff at Carsa Durham were very helpful through my experience. Debbie helped to answer any questions and got things moving quickly. A thank you to the staff who stayed late after delays when picking up my car!"

a year ago

Shelley Rixon-Fox star-alt star-alt star-alt star-alt star-alt

"Personalised service, the sales team couldn't do enough to help and we're very transparent."

a year ago

Guest star-alt star-alt star-alt star-alt star-alt

"Southampton branch. From start to finish 5 stars... No push sales techniques (thank you Andreea) car super clean.. however noticed on drive home brakes were getting hot on one side. Emailed customer support.. called with 24hrs to book in (next day) fixed there and then at service centre... My advice cars are always going to have previously looked after..." Read more

a year ago

Daniel Garrett star-alt star-alt star-alt star-alt star-alt

"Nice and easy great car and great staff"

a year ago

lauren hampton star-alt star-alt star-alt star-alt star-alt

"Nice friendly service from Tracy."

a year ago

Dan Hebron star-alt star-alt star-alt star-alt star-alt

"Tracy was an absolute pleasure to deal with - a lovely colleague who is very knowledgeable (and a great sense of humour too!)."

a year ago

Pippa star-alt star-alt star-alt star-alt star-alt

"I recently purchased my first car from Carsa Birmingham, and I must say, the experience was nothing short of exceptional. The communication exceeded my expectations right from the start. I reached out for the address at 10 pm, expecting a delayed response, but to my surprise, I received a prompt reply within just 5 minutes. The sales executive, Mike Mahhra,..." Read more

a year ago

Niall star-alt star-alt star-alt star-alt star-alt

"Debbie was fantastic and helped me through every step of the way. Come away feeling very looked after and with a great car."

a year ago

Marc penprase star-alt star-alt star-alt star-alt star-alt

"Really smooth easy process. Appointment was at 4pm to view the car all done and dusted and drive away just after 5pm."

a year ago

Chris Bannister star-alt star-alt star-alt star-alt star-alt

"Katie at the dealership made the whole experience from viewing the car to me leaving showroom a very pleasant experience , I would definitely recommend Carsa and I will be using them in future"

a year ago

Martin Baxter star-alt star-alt star-alt star-alt star-alt

"Tracy was very helpful and service was excellent"

a year ago

john unthank star-alt star-alt star-alt star-alt star-alt

"Great service at carsa immaculate car at a great price. Katie was excellent friendly and very knowledgeable top marks cheeeeers"

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"The customer service was excellent."

a year ago

Mr Curtis star-alt star-alt star-alt star-alt star-alt

"Andrea is incredible. Arrived unconvinced I would be willing to buy a car. But she put my and my partner at ease. Was really knowledgeable about the cars we were looking at and was so helpful from start to finish."

a year ago

Nick Taylor star-alt star-alt star-alt star-alt star-alt

"Great assistance from Tom Robbins and the team at Swanwick"

a year ago

Maria Gee star-alt star-alt star-alt star-alt star-alt

"Carsa mountsorrel have some beautiful cars and I found my perfect one. Henry made the whole buying process very easy. He was very patient and didn’t rush us into a purchase"

a year ago

Dionne star-alt star-alt star-alt star-alt star-alt

"We visited the Durham (Bishop Auckland) branch to to view and test drive a vehicle we had seen online. The customer service Debbie had gave us was very efficient and nothing was too much trouble. Debbie had made us feel very welcome and went out of her way. Speedy service throughout and not made to feel pressured which made the experience more enjoyable...." Read more

a year ago

Thomas star-alt star-alt star-alt star-alt star-alt

"Henry was great (and very patient!)"

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Friendly and competent staff"

a year ago

Andy Kinloch star-alt star-alt star-alt star-alt star-alt

"After having our car written off after only 3 months of ownership, we found a replacement car at Carsa but we had a few issues with finance due to our previous car. Jamie over in the Southampton branch took us through everything and the end result was that we got the car we wanted. Jamie’s patience, understanding and drive to get it sorted was a breath of fr..." Read more

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Fantastic support from Jacob at Carsa. Very informative from start to finish. I would recommend him and Carsa to anyone looking for a new motor..."

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Thank you to Debbie, Shannon, Logan and chris !"

a year ago

George Gabriel star-alt star-alt star-alt star-alt star-alt

"Pleased with the experience . Debby made sure we were welcomed and helped with everything."

a year ago

Harold Robson star-alt star-alt star-alt star-alt star-alt

"Everything was straight forward and everyone was helpful and pleasant."

a year ago

Ian Stephenson star-alt star-alt star-alt star-alt star-alt

"Over all it went smoothly. The only thing is the communication between the online chats and the people on site. We had a test drive the weekend before and came to finalise on Friday. They were unaware of our appointment even though we had a zoom meeting booked for that afternoon"

a year ago