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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Steve star-alt star-alt star-alt star-alt star-alt

"Easy to view the vehicle and very clear guidance about trading in my old car. Good range of cars and quickly able to drive away in a good quality purchase. Staff at Bolton office really helpful and sorted things quickly. Good warranty policy for second hand vehicles."

2 years ago

Hayley star-alt star-alt star-alt star-alt star-alt

"Helen and Joe were super friendly and helped us through the process effortlessly- thank you 😊"

2 years ago

Clare star-alt star-alt star-alt star-alt star-alt

"Helpful, friendly, knowledgeable sales team. No pressure applied to buy. Easy purchase"

2 years ago

Adam Foz star-alt star-alt star-alt star-alt star-alt

"I bought a car from these guys Jan 2024. No pressure to buy at anytime from the salesman. I didn't like the first car I took out but they let me take out a 2nd car for a spin. It ticked all the boxes, so I bought it. There was an issue with the swap over date which meant I was uninsured for my new car for a few days but Mountsorrel Carsa stepped in and got m..." Read more

2 years ago

G D star-alt star-alt star-alt star-alt star-alt

"Excellent service, could not fault them"

2 years ago

Arthur Gidlow star-alt star-alt star-alt star-alt star-alt

"Really helpful staff"

2 years ago

Lisa Collett star-alt star-alt star-alt star-alt star-alt

"The two guys I dealt with, Jacob and Veejay were brilliant, so helpful and knowledgeable and also very sympathetic to my situation with my husband who was having a bad day with his Parkinsons. The car I bought ended up being more than I wanted to pay, but it's exactly what I had set my heart on so worth just that bit extra."

2 years ago

Lee star-alt star-alt star-alt star-alt star-alt

"Best company I’ve ever bought a car from.. The whole process was seamless, professional and bang on!! Highly recommended"

2 years ago

Zinikifinu Alao star-alt star-alt star-alt star-alt star-alt

"carsa team members where absolutely friendly in their discharge of duties.I enjoyed my moment with them."

2 years ago

Alan Smith star-alt star-alt star-alt star-alt star-alt

"Had a wander around the cars after closing time and was impressed by the quality of cars. Will look to visit when I’m ready to buy."

2 years ago

Aloysius. star-alt star-alt star-alt star-alt star-alt

"First class service from the staff who were very professional throughout. Katie was extremely helpful and reassuring with excellent knowledge of the product. We were very impressed with the company and it's business practice."

2 years ago

Mr Stephen Boyes star-alt star-alt star-alt star-alt star-alt

"Want to say a big thank you to shabs at carsa mount sorrell for sorting me out with the great deal on my focus RS I’m in love with it now and shabs was great!"

2 years ago

MALGORZATA CHLEWICKA star-alt star-alt star-alt star-alt star-alt

"fantastic desk staff with generous smiles really good for five stars can i give six many of thanks"

2 years ago

Rachel star-alt star-alt star-alt star-alt star-alt

"I recently brought a car from Carsa Birmingham. The team were incredibly helpful, particularly Martin, Mike M and Bernard. All my questions were dealt with along the way, which made the process very smooth, I feel they have excellent customer service."

2 years ago

Mrs Vasari star-alt star-alt star-alt star-alt star-alt

"We had a great experience purchasing a car from Carsa. The salesperson was very informative and we felt the whole process was not rushed. Shabs was clear and answered all our questions throughout the day."

2 years ago

Danielle Fitzgerald star-alt star-alt star-alt star-alt star-alt

"We were welcomed with a smile and made to feel valued. Katie talked us through the entire process from our car value to our new purchase, she was very courteous and polite. Katie offered hot drinks whilst we waited for our own car to be valued. Overall it was a very pleasant experience, I would recommend Katie as your sales person."

2 years ago

Mr Stephen Lugg star-alt star-alt star-alt star-alt star-alt

"Wonderfully welcoming, professional, relaxing and overall superb service. Put at ease immediately. Straight forward process and nothing was a bother. Couldn't recommend highly enough!"

2 years ago

Mr Morgan star-alt star-alt star-alt star-alt star-alt

"Great service, friendly team, taking the time to make sure you are comfortable and fully understand the process."

2 years ago

Chris star-alt star-alt star-alt star-alt star-alt

"Easy experience and very helpful with little pressure to buy. Very happy with the car and the whole process from support to completion."

2 years ago

IAN BRYANT star-alt star-alt star-alt star-alt star-alt

"All very good services"

2 years ago

Andrew Sturt star-alt star-alt star-alt star-alt star-alt

"Fantastic service, Tom was very helpful"

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Very good service from all departments I dealt with. Calls and emails were returned promptly and any questions were answered quickly."

2 years ago

Jess Shaw and Alex Brown star-alt star-alt star-alt star-alt star-alt

"Joe from Bishop Auckland provided excellent service. Very much was customer focussed not sales focussed. He answered all our questions and provided us with plenty useful information whilst not being pushy or forceful. Easily and quickly met our needs and got us on a test drive with no hassle. A perfect member of staff for Carsa. Would 100% recommend - Jess a..." Read more

2 years ago

Mr Delgado star-alt star-alt star-alt star-alt star-alt

"Had a good experience with Carsa. Everything was done in a couple of days"

2 years ago

Callum Ripley star-alt star-alt star-alt star-alt star-alt

"Joe from Bishop Auckland set up everything for when I arrived and made the process easy and professional. The whole process took less than 3 hours from test drive to drive home with the car."

2 years ago