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Carsa Reviews & Testimonials

4.5 (3,153)

Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Pam star-alt star-alt star-alt star-alt star-alt

"Excellent experience. The customer service team was extremely friendly, from my first contact they provided me with all the information I needed and advised me every step of the way. For other reasons I was not able to complete the purchase with them, but they are definitely a company I will consider in the future. All the information and feedback I was give..." Read more

7 months ago

Amari star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Rebecca today at the bishop Auckland branch, very helpful!"

7 months ago

Muhammad A star-alt star-alt star-alt star-alt star-alt

"Amazing coffee and tias customer service was amazing"

7 months ago

Stephen Cadman star-alt star-alt star-alt star-alt star-alt

"Great team at Bishop Auckland,Katie helped us with our purchase,very polite and friendly. Very efficient."

7 months ago

Louise Stephenson star-alt star-alt star-alt star-alt star-alt

"Came down to the Durham site, was greeted my Katie and Shannon, both very friendly and welcoming, even with how busy they were. Nothing was to much trouble and answered every questions I had"

7 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"Fantastic company, very smooth transaction, I spotted a car I liked and they did a walk around video for me , I decided to buy it, I brought it on a Tuesday and it was delivered to Cornwall on the Thursday, super happy with it and I was given all the original service history with the car, which a lot of other online companies don’t do, highly recommend and I..." Read more

7 months ago

Emma Watt star-alt star-alt star-alt star-alt star-alt

"Friendly courteous service from Vijay- thank you!"

7 months ago

Kathleen Stabler star-alt star-alt star-alt star-alt star-alt

"Customer service excellent from beginning to end ! Katie and the team at Bishop Auckland branch are very polite,kind and knowledgable . The Zoom experience makes everything go through smoothly and quickly"

7 months ago

JG star-alt star-alt star-alt star-alt star-alt

"Simple and hassle free. Paper work has never been this easy. Great work!"

7 months ago

Cornelis Geerlings star-alt star-alt star-alt star-alt star-alt

"Was rather apprehensive to travel 70 miles to view a car, I wasn’t disappointed when I arrived, the car was exactly as advertised, the sales people were a delight to deal with, polite, informative and not pushy at all, I will most definitely recommend to family and friends, keep up the good work Carsa!"

7 months ago

STEVEN BRIGHTY star-alt star-alt star-alt star-alt star-alt

"Outstanding service from the team when recently purchasing my new Jaguar Ipace staff were really friendly and went above and beyond to give full customer satisfaction. Explained everything clearly with regards to the spec of the car and other need to knows. One member of staff particular was outstanding this being Shabbir in the mountsorrel branch. Would def..." Read more

7 months ago

Charlie star-alt star-alt star-alt star-alt star-alt

"Tom made the experience quick and easy. The whole experience was a breathe of fresh air compared to some other competitors."

7 months ago

SBR star-alt star-alt star-alt star-alt star-alt

"No doubt excellent briefing to a customers."

7 months ago

Alistair Thompson star-alt star-alt star-alt star-alt star-alt

"Made buying a car easy and almost painless."

7 months ago

Mr.Joseph Wasylowski star-alt star-alt star-alt star-alt star-alt

"What a good service, we enjoyed the effort made by all involved at the garage in getting the car ready for us to take home, I only went up north for a wedding and ended up buying a car, wow. But we are delighted with the car thank you I’m happy with our new car."

7 months ago

louise star-alt star-alt star-alt star-alt star-alt

"Excellent service, no pressure. No annoying sales person. Very helpful and very friendly. Would recommend this company when considering to buy a vehicle.10/10"

7 months ago

Pauline Stevens star-alt star-alt star-alt star-alt star-alt

"Warm welcome,very helpful"

7 months ago

Lee star-alt star-alt star-alt star-alt star-alt

"Tom Robins was extremely professional at the Southampton Branch. He made my visit painless and problem free. Answered all my questions with an in depth knowledge and enable me to purchase the car I wanted and drive away totally satisfied and happy."

7 months ago

Mr Deepak Kumar Singh star-alt star-alt star-alt star-alt star-alt

"Amazing. Very Professional. Easy purchase. Everything was done before i arrived to pick up the car. Great"

7 months ago

Alan Henderson star-alt star-alt star-alt star-alt star-alt

"Easiest car buying experience I've ever had. Staff are very friendly and helpful."

7 months ago

CAROLINE star-alt star-alt star-alt star-alt star-alt

"From the start to the finish everyone was fantastic. Very helpful with all aspects of purchase. I decided on the day to buy the car and take away the same day. This did take longer than expected but everyone was very nice and kept me updated on my place in the queue."

7 months ago

Gemma star-alt star-alt star-alt star-alt star-alt

"Friendly, knowledgeable staff. Felt comfortable simply looking around then the process of booking a test drive and buying the car was straightforward. No-one was pushy or intimidating (which i think can be the case with some car salespeople) Happy with the car we purchased. Good all round experience Thanks Steve for looking after us so well and finding..." Read more

7 months ago

Jacqui star-alt star-alt star-alt star-alt star-alt

"Excellent, friendly service. Tom Robbins was very helpful and got back to me with all my questions very quickly. All the staff at the Southampton branch were very professional and went out of their way to ensure a good buying experience."

7 months ago

Sarah star-alt star-alt star-alt star-alt star-alt

"Prompt service, experienced sales man , thx Tom Robbins. Slick admin process . Nice car competitive price ."

7 months ago

Jamie Millar star-alt star-alt star-alt star-alt star-alt

"Straightforward, staff knowledgeable, hospitality at the centre."

7 months ago