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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 5 star reviews only  

Anonymous star-alt star-alt star-alt star-alt star-alt

"Very happy with the service I was provided no pushy sales techniques carl went the extra mile in making sure I was happy with the car I would no doubt come back to purchase another.Thanks"

3 months ago

Simon Squires star-alt star-alt star-alt star-alt star-alt

"Steve did a great job my daughter very pleased with new car"

3 months ago

Jason Watson star-alt star-alt star-alt star-alt star-alt

"Very pleasant experience buying a car from Shabs at the mountsorrel branch. Informative and not at all pushy with added sales. Highly recommended if you're searching for a new car."

3 months ago

Ken Webb star-alt star-alt star-alt star-alt star-alt

"Excellent service from first call to Caroline through to Paul who advised on exchange price on my car. Steve in Southampton Carsa very helpful and friendly. Would recommend this branch of Carsa"

3 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"We are really happy with how pleasant the experience of buying a car was with Carsa. Many thanks to Adam in Birmingham branch. He was very friendly, professional and answered all of our questions about the car which is now parked on our driveway!!"

3 months ago

SM star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock looked after me very well, explained everything clearly and made sure I was happy with the vehicle before completing the vehicle purchase. Trade in process was straightforward so very pleased with the transaction "

3 months ago

Leigh star-alt star-alt star-alt star-alt star-alt

"I bought my Golf from the Cannock branch this morning and I cannot fault the service. I initially dealt with Jay, who was friendly and approachable and showed me a variety of vehicles on offer without any sales tactics which made me feel comfortable. Dan sorted all of the paperwork out with me and talked me through every step. Finally, Lauren sorted the hand..." Read more

3 months ago

Mr J star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from Bailey in the purchase of my new car. Will definitely be recommending this should be the first stop to everyone buying a new vehicle."

3 months ago

Ben Pedley star-alt star-alt star-alt star-alt star-alt

"Brilliant Service, nice range of cars. 0 complaints 👏"

3 months ago

Melanie Taylor star-alt star-alt star-alt star-alt star-alt

"We found just the right car for us in the showroom in Cannock. Very polite helpful staff and a good selection of cars. Dan Dean gave us good advice and made the car buying process very straightforward. We were very happy with the service today. "

3 months ago

Kelly C star-alt star-alt star-alt star-alt star-alt

"Employees in the new Shrewsbury depot were really helpful and the staff dealt with via Zoom were also good. My only gripe was I attempted to book an appointment 3 times before visiting - once by web chat, once by text and once by WhatsApp however no one called me back so we just turned up in the end."

3 months ago

Neil Fletcher star-alt star-alt star-alt star-alt star-alt

"Fantastic service. Jay was brilliant. Must pay them a visit."

3 months ago

Nyasha Shamu star-alt star-alt star-alt star-alt star-alt

"Tried their best for the process to be a success and at the end of the day I managed to get a big smile "

3 months ago

Andrew Jones star-alt star-alt star-alt star-alt star-alt

"Dan at carsa Cannock was brilliant! Excellent service and very helpful! Highly recommend "

3 months ago

DOMINIC TAYLOR star-alt star-alt star-alt star-alt star-alt

"Went to browse... left with a car... thank you Dan Dean! 😂"

3 months ago

Reindorf Sarpong star-alt star-alt star-alt star-alt star-alt

"Hamza was brilliant and very efficient. It was a busy day and it took sometime but I totally understand… very knowledgeable man.. his pay should be raised "

3 months ago

Trev E Bacon star-alt star-alt star-alt star-alt star-alt

"Great communication and quick trade-in price (thanks Marcos and Caroline). Not found the right car quite yet but won't hesitate to buy from Carsa should it appear. A big shout-out to Alicia too, thank you for your input."

3 months ago

Karl,Moore star-alt star-alt star-alt star-alt star-alt

"Apologies first as I don't remember the names, but the team at the Shrewsbury branch were fantastic, very polite and knew their way around the cars, they were able to answer all my queries. No pressure tactics were used and felt comfortable throughout the meetings. This team are a huge asset to Carsa and I fully appreciate their hard work."

4 months ago

Paul Chamberlain star-alt star-alt star-alt star-alt star-alt

"Great customer service going above and beyond so that we could drive away our new car. Big thanks to Lauren and Dan at the Cannock site. "

4 months ago

Lee Howard star-alt star-alt star-alt star-alt star-alt

"Good service, very helpful and would highly recommend. "

4 months ago

Elizabeth star-alt star-alt star-alt star-alt star-alt

"A great choice of vehicles and great customer service from Shannon and Aiden at the Durham branch."

4 months ago

Elizabeth star-alt star-alt star-alt star-alt star-alt

"A lot of vehicle choice at reasonable prices."

4 months ago

Steve Rooke star-alt star-alt star-alt star-alt star-alt

"Super experience from start to finish with Becky. Allowed plenty of time to test-drive the EV we eventually bought with no gimmicks and pressurised sales nonsense. "

4 months ago

Deep Kaur star-alt star-alt star-alt star-alt star-alt

"Lovely customer service as always. Shabs has been amazing and a great help. "

4 months ago

Dear Mr Piazzolla star-alt star-alt star-alt star-alt star-alt

"Very professional"

4 months ago