Capterra 
G2 
994 reviews
4.5/5 average rating
Samantha L.
Co Owner, Jersey Mike¿s Subs
Suzanne T.
Program Coordinator, 7 Mindsets
"If I were doing regular schedules, I see that it would help make the process a little less cumbersome. When I Work offered a free trial, so I decided to see if it could help me organize workers for a one week event. Although it wasn't right for that event, I saw that it would be very useful if used regularly for long term employee schedules."
6 years ago
Rosemary A.
HR, Above All Construction
"It was a system that was simple to use, but it did have some problems at times where our employees weren't able to log in. It cost me my time becasuse I would have to do it for them."
6 years ago
Carley P.
Operations, Waterloo
"Good simple solution to capture hours for our interns and other part-time employees. Very quick to turn on and set up, allows new members of group/part-time employees to begin capturing hours easily via their email; Allows scheduling and easy pulling of reports/review of hours"
6 years ago
Ashley R.
Librarian , Local government
"I have had a very good experience so have employees that have scheduled on this software. This software allows an easy way to keep track of your employees's schedules and let them do it themselves. I like that I can add so many schedules for so many positions."
6 years ago
Francesco S.
Head Chef, Rhubarb Food Design
"Time tracking. Employees work shift distribution and management. Easy to schedule working shifts, time tracking capability, the possibility to request time off work."
6 years ago
Micah B.
CFO, Madrona Recovery
"When I Work is a basic scheduling software and will get the job done on a budget but lacks what the others have. The customer service is excellent with When I Work, I really like the chat function. Makes communicating easy and quick."
6 years ago
Verified Reviewer
"I use it to organize and schedule team work for severals projet . The customer service of this app is very effective , you will have a quick reply as soon as you ask a question ."
6 years ago
Peggy H.
Owner, Peggy Houchin Jewelry
"It keeps me on track for freelance appointments. I am a sign language interpreter and one is the agencies I freelance for, uses when I work. I love it because it's easy to use, sends me reminders of appointments through email and text."
6 years ago
Jaclyn S.
Client Experience Expert, NorthStar Services
"When I Work provides up to date scheduling changes and allows employees to also alter their schedule as needed. When I Work is by far the easiest scheduling program I have ever used. It made scheduling easier than ever before."
6 years ago
Mishelle F.
Owner, Emmm¿s
"Overall, it's a wonderful app. I love that we can chat with our employees through it, list their job, and the dates and times they're working."
6 years ago
Verified Reviewer
"Overall I enjoy the easy and simplicity of picking my shifts with this app. Its easy to navigate and for the most part has very few bugs."
6 years ago
Melanie P.
Employee, White Castle
"Overall good experience. I like the fact I don't have to go in or call to know my schedule. I like that I can see my schedule. Swap when days with someone. Send communication through the app as well."
6 years ago
Parker V.
customer service rep, Textbook Brokers
"I use it for my part time job in a restaurant job. It is really nice. I can trade shifts easily without having to have prior approval and it is very easy to tell when my next shifts and open opportunities are available."
6 years ago
Ray M.
Director of Human Resources, ParcelPal Technology Inc.
"Best bang for your buck for schedule software I have found. Way more affordable than Humanity and has all the same features."
6 years ago
Sadie R.
Assistant Director, MIS Career Management, University of Arizona, Eller College of Management
"I used this previously in my job for scheduling student employees. We had all of our students put in their schedules into the software and then it was easy for the full-time employees to see when students were working so that they could help out with projects or schedule meetings! It made calendaring and scheduling very efficient!"
6 years ago
ANNA C.
Director of Operations, Atlanta Movie Tours
"It is such an extensive system. It not only schedules and makes it easy to reschedule, but alerts employees to their shifts. We love everything about WIW."
6 years ago
John B.
Owner, Retail
"These guys are crooks. Go out of their way to take your money even after cancelling subscription. Make you jump through hoop after hoop to cancel. TOS is very one sided to WhenIwork"
6 years ago
Sarah C.
Senior Hospitality and Marketing Manager, Stone Tower Winery
"We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2. It is incredibly easy for both the employee to enter their availability and the manager to appropriately schedule. We love that we cant schedule somebody if they mark themselves unavailable, avoids confusion and holds the employee accountable"
6 years ago
Katie W.
Verifications Manager, ProScreening, LLC
"All of my agents work remotely, so When I Work changed everything for us with adjusting schedules, keeping the staff looped in to their times, and open availability. I spend half the time working on this then I did before When I Work."
6 years ago
Lee Anne M.
President, Palme
"It has greatly helped in planing our work week and we no longer spend lost time contacting a bunch of people for a simple schedule change. Everyone is notified at the same time. ( well most of the time)"
6 years ago
Breanna B.
Volunteer, Hands On Greater Portland
"When I work has been very useful with picking up shifts at a company I no longer work at to fill it occasionally and see notes of what is going on."
6 years ago
Elizabeth R.
Mgr, PFC
"Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We a..." Read more
6 years ago
Joseph A.
Client Relations Manager, Citiguard Inc.
"Overall, I enjoy using the software, but it does have some bugs that may not necessarily ruin the experience but it does make it a headache to use sometimes."
6 years ago
Diego G.
Staff Writer, Valencia College Voice
"We needed a better way to keep up with scheduling needs and this free tool came up in our research. It was a very pleasant experience, mainly because of the cost (or lack thereof) and simplicity of use."
6 years ago
"Incredibly happy with When I Work. We will continue to use this amazing app. I love the ease of use, how my GM and employees can talk in work chat, how employees can confirm, swap, and discuss shifts with one another. I also love that I have to confirm all swaps, in order to ensure our shop is running efficiently. I am also incredibly active in the work chat..." Read more
6 years ago