When I Work logo

When I Work Reviews & Testimonials

4.5 (1,348)

Capterra Reviews: 994


5
63%
4
27%
3
6%
2
2%
1
1%

90% of Capterra users would recommend When I Work

  994 reviews
  4.5/5 average rating

Nick V.

Nick V. star-alt star-alt star-alt star-alt star-alt

Chief Poperating Officer, Pops and Rockets

"Gives me a heads up on my scheduling and integrates easily with my payroll software and other apps. Because of the iPhone integration, I'm able to keep an eye on when employees are working and where as well as when they forget to clock in or out. I can instantly find out who scheduled to work each day and send them reminders as well as open shifts that nee..." Read more

7 years ago

Tommy H. star-alt star-alt star-alt star-alt star-alt

Regional Manager, Goldfish Swim School

"Time saving!. It is easy to use for both management and staff! It removes the headaches caused by countless headaches and all paper trails. It also gives our staff a sense of accountability for their own hours and shifts."

7 years ago

Thomas D.

Thomas D. star-alt star-alt star-alt star-alt star-alt

Franchise Partner, You Move Me

"Everything I needed and some. Loved it from day one. Very scalable and worth every penny. You can use part or all of their services. Plus if you have any questions or issues, their customer service is like no other."

7 years ago

Shelby Y. star-alt star-alt star-alt star-alt star-alt

Manager, Frekin Gud BBQ

"The price is very affordable. It was very easy to input schedules and the program allows you to keep the schedule layout for employees that have set schedules. The feature I love the most is that there is an app that my employees can download to view their schedules. The app also sends you notifications about your schedule. Its a great software that I wish I..." Read more

7 years ago

Benjamin E. star-alt star-alt star-alt star-alt star-alt

Director of Pharmacy Operations, Carolina Pharmacy

"null"

7 years ago

Katie D. star-alt star-alt star-alt star-alt star-alt

Teen Programs Director, Rennert International

"Aside from lots of manual adjustments that managers have to make, I still love how I can process payroll through this system. Overall, I highly recommend When I Work!"

7 years ago

Linda W. star-alt star-alt star-alt star-alt star-alt

Owner, In-Person Away Virtual Events, LLC

"My company often requires us to schedule a number of employees for various assignments all across the country. We are also required to schedule backups in case issues arise. In addition, we may be required to make last minute changes for any number of reasons. When I Work took the "headache" out of a challenging scheduling process. In addition, the web based..." Read more

7 years ago

Lori H. star-alt star-alt star-alt star-alt star-alt

Owner, The Escape Room Experience, LLC

"Easy schedule sharing and time tracking. I love being able to instantly share schedules and schedule changes with employees on the corresponding app. I also really like the time clock tool that allows employees to clock in and out on a work station or their phone app. Very convenient. Text help was quick to reply during regular business hours. Reasonably pri..." Read more

7 years ago

Brittney B. star-alt star-alt star-alt star-alt star-alt

Account Manager, Evolve Vacation Rental Network

"This is a great app for anyone who has a fast paced, on the go lifestyle. I enjoyed being able to adjust notifications accordingly so I received a weekly email of my schedule as well as a reminder the morning beforehand. Its also very easy for managers to build schedules. It gives you the capability to save layouts so you can repeat them if needed or store..." Read more

7 years ago

Timothy H. star-alt star-alt star-alt star-alt star-alt

Assistant Manager, Na Pali Catamaran

"It saves our company time/money. Our office manager used to do scheduling manually. Our tour business depends on weather, so when a tour is cancelled it affects our scheduling off staff as well. WhenIWork makes the changes go very smoothly. I also like getting notifications."

7 years ago

ellen k. star-alt star-alt star-alt star-alt star-alt

owner, bakery

"Initially it was a good solution for employee scheduling. We added the time clock after about 8 months and it has served its purpose. It allowed us to not use a google doc to schedule employees. It is a a good scheduler but not as great of a time clock."

7 years ago

Stephanie S. star-alt star-alt star-alt star-alt star-alt

Project Management, Stout Tent

"Our team is a bit unusual in that we all work various hours and often from different locations as we travel. I like that it allows us to easily keep track of everyones schedules and hours. We also often bring in temp employees for seasonal work and this system makes it really easy to add people and allow them to clock in and out. We also really appreciate th..." Read more

7 years ago

Douglas K. star-alt star-alt star-alt star-alt star-alt

Vice President, Woofur Dog & Cat Services

"Saved time. Ease of use and the mobile app. The employees love it! This program has saved us at least 1 to 2 hours a week in productivity."

7 years ago

Audrey C. star-alt star-alt star-alt star-alt star-alt

Talent Coordinator, TCGplayer

"Website and mobile app are easy to use. Nice that there is a mobile app available too. User interface for both web and mobile are nice."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Poor"

8 years ago

Dave H. star-alt star-alt star-alt star-alt star-alt

Senior Operations Manager, RISE

"I like the "drag & drop" functionality when creating schedules. Also, easy to switch between shifts/locations. Templates are great, too!"

8 years ago

Stephanie M. star-alt star-alt star-alt star-alt star-alt

Project Manager, bigger dot

"It's simple to use and understand. We love that there's an app that can also be used. It's very accommodating."

8 years ago

Adam M. star-alt star-alt star-alt star-alt star-alt

Manager, Hello Studios

"Made managing and tracking employees hours easy at efficient. Really liked the location features and overall easy to use interface"

8 years ago

Larissa M. star-alt star-alt star-alt star-alt star-alt

Owner/operator, Bridal Beginnings

"The ability to add locations with maps, this is critical in the event industry. Love the app, both for staff assessing and for me to input away from office."

8 years ago

Julia H. star-alt star-alt star-alt star-alt star-alt

Owner, Collision Cuisine

"The staff need more training Customer retention lessons too. I liked how it looks. Website is navigatable. Impressive expressive lookin g Add Ona are available"

8 years ago

Stephanie L. star-alt star-alt star-alt star-alt star-alt

Partnership Owner, Three in One Center

"Easy to use calendar, schedule creation for my employees, a lot of help from this company when I needed it, an affordable purchase price."

8 years ago

Iva H. star-alt star-alt star-alt star-alt star-alt

President, Affairs to Remember

"BEWARE NO REFUNDS!!! Thought i was getting 30 days free trial and they charged one year in full!!"

8 years ago

Thomas B. star-alt star-alt star-alt star-alt star-alt

Agosto

"I wish this application existed when I had my first hourly gig. The application replaces the needs for printed schedules, post-its, and desperate text messages saying 'please switch schedules.' The team developing WIW is clearly motivated to make the best and quickest app that is easy to use and feature friendly."

8 years ago

Lydia L. star-alt star-alt star-alt star-alt star-alt

Waitress Manager, Tubby's Sports Bar

"We had about 100 employees signed up for When I Work at a time. We had 4 different groups of employees(servers, bartenders, kitchen, and security) that were all signed up for the same account but were placed in different locations. This worked out great because the managers could see all of the schedules and if we had employees that worked in multiple locati..." Read more

8 years ago

Erin F. star-alt star-alt star-alt star-alt star-alt

General Manager , Pampered Pet Inn

"WIW has made scheduling and employee communication regarding scheduling a BREEZE! It is simple, quick, and seems to be updated and improved regularly. Not sure what I would do without it now..."

8 years ago