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When I Work Reviews & Testimonials

4.5 (1,348)

Capterra Reviews: 994


5
63%
4
27%
3
6%
2
2%
1
1%

90% of Capterra users would recommend When I Work

  994 reviews
  4.5/5 average rating

Joli G. star-alt star-alt star-alt star-alt star-alt

Owner, Plainview Escape Rooms

"Overall, the program is great for what you are paying (which is nothing, in our case). Simple to use and great for small businesses."

5 years ago

Brittany D. star-alt star-alt star-alt star-alt star-alt

Assistant manager , Crumbl

"When I work makes it fast and easy to create a schedule. It's also nice even if you aren't the one creating the schedule, because you can see when everyone else works if you need to have a shift covered or are just wondering who works with you."

5 years ago

Katie C. star-alt star-alt star-alt star-alt star-alt

owner, Grassroots Gymnastics

"The scheduler is super easy to use, you can copy and paste an entire schedule, or have a repeating shift for an employee. It cuts down on my scheduling time and I like that people can view coworkers schedules so they know who to reach out to when they need a shift covered."

5 years ago

Andrew R. star-alt star-alt star-alt star-alt star-alt

General Manager, Manderley On The Green

"Great scheduling software with great visibility through a fantastic mobile app. The notifications are simple and useful, and allow us to stay on top of scheduling and informing our staff on what is going on."

5 years ago

Jonathan H. star-alt star-alt star-alt star-alt star-alt

Labor Coordinator, Production Glue

"WIW is extremely helpful to us at our company because we spend the majority of our day scheduling employees for various events that we run every week. Creating a schedule and assigning employees to it is super simple, as well as keeping a database and logging hours for our employees on site. It's all very user friendly and easy to use/look at. Their customer..." Read more

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Even with small businesses with just a dozen employees, it can be a pain to coordinate and schedule shifts for each person. When I Work makes all of that easy. There's both computer and mobile support, and employees can mark when they're available, which is all displayed in one place so making sure shifts are covered is easy--what's even better is that when..." Read more

5 years ago

Selena M. star-alt star-alt star-alt star-alt star-alt

onboarding specialist, mHelpDesk

"Publish and Notify is my favorite feature. No more piece mailing and dealing with rescheduling staff."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I just started a new job and this is the app they introduce to me. I absolutely think is wonderful. I can contact other coworkers easily, I can switch times with anyone available and I always know who I'll be working with each day. I can see my hour clocked, it sync with my Apple calendar and it hasn't crashed once."

5 years ago

Joshua L. star-alt star-alt star-alt star-alt star-alt

Owner, Hi-Tech Repair & Consulting

"I liked being able to see my whole teams schedule and to know when someone would be in, or maybe on vacation"

5 years ago

Nicole B. star-alt star-alt star-alt star-alt star-alt

Owner, Sideline Sports Medicine

"Great option for keeping schedules organized. We have many events so this app is perfect to help keep everything organized."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"When I work is extremely intuitive to use and provides all the features you need no more no less. I don't want to spend any extra time trying to figure out another piece of software when I have a business to run. The different price levels also helps me determine the best price and package for my business without having to pay for extra features."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I would recommend all companies use this software it's honestly the best thing that my job has used for scheduling (granted we use to use a calendar before)"

6 years ago

Christy K. star-alt star-alt star-alt star-alt star-alt

Senior Manager of Business Operations, PremierTox Laboratory

"Good software for a larger organization with many field employees. Not the best for a smaller organization with minimal field staff."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"My overall experience has been wonderful! Scheduling is simple, verification of receiving a schedule is amazing and less miscommunication is great! I absolutely love this software!"

6 years ago

Mohamed O. star-alt star-alt star-alt star-alt star-alt

System Enginner, Cognizant

"Easy to use and pickup shifts. Give you the location of the task."

6 years ago

Trish C.

Trish C. star-alt star-alt star-alt star-alt star-alt

Senior Receptionist and Lead Trainer, Pet Resort Dallas

"I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again."

6 years ago

Joana G. star-alt star-alt star-alt star-alt star-alt

Manager, Lobosonda - Madeira Whalewatching

"I like that it has a lot of features that help you manage and organize shift works"

6 years ago

Tiffany A. star-alt star-alt star-alt star-alt star-alt

Staff Accountant, Verve Health

"I love having all of the options and customization"

6 years ago

Monica C. star-alt star-alt star-alt star-alt star-alt

Designer, Arts and Crafts

"At my current job, this is my first time using When I Work. Both the app and clocking in are convenient, easy to use, and designed well. Requesting time off is easy to do. My schedule and coworkers are all displayed on the app. I get notifications when my next shift is."

6 years ago

Torie C. star-alt star-alt star-alt star-alt star-alt

Instructor, U Alberta

"Good to communicate your availability to employers."

6 years ago

JARED S. star-alt star-alt star-alt star-alt star-alt

Personal Trainer, Cooper Life

"Overall not a bad experience, just not the most versatile piece of software/app. Accessible and mobile friendly software. It was easy to check my schedule and communicate with other trainers and management."

6 years ago

Jordan L. star-alt star-alt star-alt star-alt star-alt

ESL, VIPKID LLC

"A great product worth using for small or big businesses. It makes it easy to coordinate time with friends even outside of work"

6 years ago

Amber H. star-alt star-alt star-alt star-alt star-alt

Director, WL

"This tool makes it easy to schedule employees and provides basic services like time cards, shift swaps, vacation requests, etc. I like that each employee receives a login and the report information is useful for small businesses."

6 years ago

Andy F. star-alt star-alt star-alt star-alt star-alt

Admin, Manderley on the Green

"- saves times - makes staff accountable - up to date technology with app and emails - easy online support"

6 years ago

Jillian F. star-alt star-alt star-alt star-alt star-alt

F&B Manager, Manderley on the Green

"Overall i've had a great experience getting use to using this scheduling tool!. I've really enjoyed using When I work to help me schedule my staff this year - the feature I like the most if the two week time period that allows staff to book off but after that time frame they need permission for days off. Makes them treat work more serious!"

6 years ago