Capterra 
G2 
994 reviews
4.5/5 average rating
David f.
1-800courier
Ashley Warren G.
"null"
8 years ago
Don M.
"We are a smaller golf course that had to schedule with weather as a factor. Our employees read their sched every day in case of changes. And they love swapping shifts to accomodate their social schedule."
8 years ago
Stasia P.
Administrative Assistant, AFC
"With When I Work, supervisors have the ability to view the schedule in many different ways. You can choose to view your schedule by task, employee, day, week, or month. That versatility is pretty amazing."
8 years ago
Nicola M.
Director, Superhero in Disguise
"I loved this product until a setting (that I didn't touch) mysteriously changed itself, causing my subscription to increase significantly. I didn't notice it for 14 months. When I addressed this with When I Work, I was told that their policy is to not provide credits or refunds - in this case even when it seems it was them that had overcharged. I have gone f..." Read more
8 years ago
Kelly K.
President, SunScape Tanning Studios
"There really isn't anything that stands out as there are dozens of similar services with similar features that surely provide far superior service."
8 years ago
Rachel H.
Events, AFC
"Intuitive system, does what it's made to do: schedule. Filters are great for managers. App functions well, and makes accessing the schedule or making quick edits extremely convenient. Person scheduling has a lot of flexibility within system, and customer service is quick to respond and follow up."
8 years ago
Paul T.
"null"
8 years ago
Lisa L.
"I selected this app a few years ago due to it offering a 30 day free trial and being free to employees should I continue service (also no contracts with choice of low monthly or annual payments). I was impressed with the user-friendly interface and quick customer service responses that were understandable and thorough. I went from an impossible paper schedul..." Read more
8 years ago
Melinda J.
Office Manager, The Doctors Clinic
"Easy to follow for a big office or practice, but ours is a small office."
8 years ago
Kenneth K.
Chief Operating Officer, WeGoLook
"In many companies, scheduling is critical to operations. Whether it's the tech sector or quick service food, ensuring you have the right people scheduled at the right time is critical to maintaining the optimal customer experience. Unfortunately, the all-in-one systems that exist in the HRIS arena today ALL lack highly intuitive and full-featured schedulin..." Read more
8 years ago
Janet L.
Practice Owner, Coastside Veterinary Clinic, Inc.
"We previously used another used scheduling app and recently switched to When I Work because of the time clock feature. We were excited to be able to integrate with Quick Books Online. However, the hours do not transfer accurately. They randomly round down. Also, the overtime amounts do not drop into to employees payroll information. It is all wrapped in..." Read more
8 years ago
Daniel D.
Director of Operations, The Station SF
"The platform is easy to use for both employee's and employers. Well laid-out schedule which is easy to read and understand. Important functionality has been included such as employee PTO requests or shift swops, shift reminders and a free easy to use smart phone app for everyone to have immediate access to their schedule. Color coding all shifts and position..." Read more
8 years ago
Karl S.
"We use the 5 Employees license for WhenIWork. The term employees is somewhat inaccurate as they consider the 5 seats to be users, not employees. So as a small business I consume one of the user seats with myself - and then I can only schedule and track actual employee time for 4 employees. To add a 5th employee (6th user) I have to more than double the co..." Read more
8 years ago
Mark P.
Co-owner / President, Big Grin Studios Inc
"I gotta say that the WhenIwork app revolutionized the way I was doing my scheduling. We are unique company in that we generally only work on Saturday's and all our employees are contractors, so they set their availability. Before the app I would have to text them all asking if they were available to work on upcoming events and sometimes they would get back t..." Read more
8 years ago
Allan D.
Marketing / Wine Club Manager, Rappahannock Cellars
"I've tried the rest - this is hands down the BEST scheduling app for small business. The price is right, and it actually WORKS. The platform is SO simple, and it is SO flexible. Scheduling is easier than any other app we've tried, and has a ton of flexibility. The device (tablet/phone) apps work as promised, and all my employees have commented on how much be..." Read more
8 years ago
Steve L.
thebluecakecompany
"I overlooked being charged for the trial period because it was only 10.00. But twice in a month neither my employees or I could access their services. There is no phone support. And after 5 they are closed. I missed pay period because of their inability to help in a timely manner."
9 years ago
Fatima H.
Human Resource Manager, Hayat Pharmacy
"We started using Excel for scheduling initially but as our business grew, so did our need to change our procedures to accommodate requests and convenience for employee team members. So, we trialed many apps and found WHENIWORK such an excellent APP and a great price!"
9 years ago
Fawwad H.
UI/UX Designer, Exponento (Pvt) Ltd
"null"
9 years ago
Brittny B.
General Manager, Edible Arrangements
"We use this app for a company with 45-50 employees. This tool is very helpful. With most employees having smart phones, it makes it very easy for employees to stay on top of when they work, taking open shifts, and finding their own coverage. The only issues I have had with the app is some of our employees don't have set end times, but you can either give the..." Read more
9 years ago
Anthony C.
Directeur, Digital Customer Care Company
"null"
9 years ago
Enrico P.
"It is one of the best app but the Kiosk needs to be refresh and improve. It looks like a separate app and the time sheets are not clear as the competitors."
9 years ago
William O.
Manager, Sweet Arts Bakery
"No cons. I find the software simple enough to use and introduce to employees but complex enough to have every feature I could really ever need from a scheduling software. I also find the WhenIWork team extremely supportive when I need assistance!"
9 years ago
Rebecca V.
Main Street traders
"Makes my live so easy!. Love this!"
9 years ago
Val S.
iLKB Long Beach
"Love the app, the service is second to none, and the ease of use is incredible EASY! I own & manage a fitness franchise and WhenIWork made my life easier than i ever thought possible. I love the multi-level upgrade options, i love that my suggestion was considered and now in use!"
9 years ago
"I'm on a plane at 30,000 ft, and I connected with claire. Spotty internet reception was no challenge as she got my question answered and resolved in under 5 minutes. As far as functionality goes, I only gave it 4 stars because I wish it had a few more features - but that is a different topic, and I don't want to take away from how great the CSR's are and..." Read more
8 years ago