Capterra 
G2 
994 reviews
4.5/5 average rating
Jonathan L.
Heather C.
"I have loved every person I have worked with. They have been super helpful and continue to check in with me to see if I need assistance. They don't just get you going and leave you hanging. [SENSITIVE CONTENT] has been awesome!"
2 years ago
Alan B.
Sales Manager, RED PAT BOLIVIA
"Overall, I've been very pleased with my experience using When I Work. It's been a great tool for managing my team and scheduling employees. I've found it to be user-friendly and easy to navigate. The only issue I've encountered is with the mobile app, but I'm sure that will be resolved soon."
2 years ago
Rebekah B.
"Overall very happy with this app as it is something that for sure makes my life easier. I believe 100% of the staff have downloaded the app as well and they get instant notifications when there are any changes made to their schedules which is nice!"
2 years ago
Gareth T.
"We have had an awful experience with When I Work who lied about the capability of the software and API. We continued to use the software, as a small charity, we had invested a lot of money into the system. When one of the key features of the software stopped working we were unbale to use this. The support was awful and was unable to fix the issue. This lea..." Read more
2 years ago
Shelby Y.
"I liked the user friendly interface of this software, it took little to no time to learn how to use it."
2 years ago
Cristina P.
"It's not bad, not earth shaking good. But it doesn't really crash -- except I did notice that if I failed to clock in on the app and then my time is adjusted by the team that does attendance -- later on in the same day it's hard to log out for lunch, etc. Sometimes it makes the whole process buggy."
2 years ago
Verified Reviewer
"It just made scheduling so easy. Our efficiency went way up once we started using this."
2 years ago
Lisa P.
"This app was very easy to learn! I don't use all the features available but I use many of them & it works beautifully"
2 years ago
Ariel F.
Management , Elm City
"I like that I am able to see everyone schedule and it will tell me how many hours and how many hours this person has on one specific day and in total. I also like the fact that employees can put in for their days off on the app and then those shifts are available to whoever would like to work them first. I also like the sack that employees can get in contact..." Read more
2 years ago
Samantha C.
Sales Manager, Auto Express of Hamilton
"We enjoy this program a lot. It is easy to keep track on all employees. It is also very easy to see who is on the schedule for the week and fix times if needed."
2 years ago
Sara Y.
Advertising Operations Associate, Rising Tide Interactive
"Overall, When I Work can do just about anything for our company. It can track time and attendance, schedule shifts and overtime, and mark employees as "out of office" when they take paid time off. It is also fairly easy to onboard and train new team members and managers on how to use it just as well. If you work with a lot of people across departments in a p..." Read more
2 years ago
Jessica G.
Staffing Manager , United Healthcare Staffing
"It was good for what we needed at the time because we really needed the hospital schedules to be able to be viewed and it was easy to overlook the whole month how many shifts were being worked/ scheduled. but with so many facilities and with having to enter everything in after texting or talking to the candidate we found out it was easier to do on excel or j..." Read more
2 years ago
earl H.
President/CEO, Martin Ventures Inc.
"over all we are happy and will be staying with the system. we would much rather help them develop there product the switch to another system. while we went there at the very beginning I think it was close an it has been useful and stable all along."
2 years ago
Verified Reviewer
"When I Work is fine and it gets the job done, but there are easier softwares that are more reliable. When it works, it's great!"
2 years ago
Natalia S.
Salesforce Developer, Globant
"It is a system that allows multi-channel communications as well as calendar management and report creation, it is the type of tool that is not organizationally complex and does not require large investments."
2 years ago
Verified Reviewer
"Great tool for workplace communication. You have everything all in one place for employees to access easily. This software makes it so easy to request time off, swap shifts, communicate with coworkers, and plan out what days you'd prefer to work. I'd highly recommend this to anyone who has shift workers. The app is also quick to learn."
2 years ago
Katja S.
"I have used When I Work at two different places of employment and prefer it over other scheduling applications, such as ADP."
2 years ago
Charissa B.
Office Manager, United Support Services
"Has worked exactly as i needed it to. have been able to use time tracking for payroll, schedule employees and even have them required to confirm their shifts so there is no excuses about not knowing they were scheduled"
2 years ago
Verified Reviewer
"So far the service has been great and I appreciate that there is a Zapier capability to allow me to connect to 3rd part apps."
2 years ago
Emily C.
Marketing Director, Little Fish Swimming
"I like how easy it is to place my schedule preference and pick up and drop shifts"
2 years ago
mera m.
freelancer, self-employed
"An company may manage time and attendance, create and amend employee schedules, add new tasks to the calendar, check timesheets, and fill shifts using the cloud-based employee scheduling tool When I Work. Using native and browser-based applications, When I Work enables users to manage schedules and track time on mobile devices. When their schedules change,..." Read more
2 years ago
Tori B.
Executive Assistant, Megson FitzPatrick
"WIW is pretty intuitive, and our team has no problem navigating the software. it's user friendly. we would be lost without using WIW as a scheduling tool."
2 years ago
Ryan M.
Principal, RPM Lifeguard Training
"I love this product. Greatly improves several aspects of our workplace, both management and employees. Makes creating and managing the schedule a breeze. Saves us hours of work vs doing this the old way, on paper. We love that our employees can find a sub easily. This makes their job more flexible which a must so they can fit work into their busy recreation..." Read more
2 years ago
Verified Reviewer
"It is very user-friendly, easy to navigate, and saves time for an employee to punch in and out. Easy to track your hours. You don't have to worry about missing hours. Asking for time off is simple and getting approval from management. Won't allow you to clock in before your shift."
2 years ago
"Easy to manage multiple employees quickly. Easy drag and drop solution for timesheets, which helps us get things done for so many drivers quickly."
2 years ago