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When I Work Reviews & Testimonials

4.5 (1,348)

Capterra Reviews: 994


5
63%
4
27%
3
6%
2
2%
1
1%

90% of Capterra users would recommend When I Work

  994 reviews
  4.5/5 average rating

Richard S. star-alt star-alt star-alt star-alt star-alt

Operator 2 / Adventure Coordinator, Treetop Quest

"My overall experience with When I Work has been positive! Out of all the scheduling apps or processes I've been a part of, this has definitely been the smoothest. I would recommend this app to any employer looking for good software."

4 years ago

Joanna G. star-alt star-alt star-alt star-alt star-alt

Membership Director, Nakoma Resort

"When I Work can take care of your scheduling needs with one application. No more paper schedules required. It is nice to have scheduling for multiple departments in one area. Our resort utilizes the same employees across multiple departments. When I Work allows managers to coordinate and communicate schedules effectively."

4 years ago

Shannan P. star-alt star-alt star-alt star-alt star-alt

Operations manager, SCST Swim Team

"Overall, When I Work has been a fantastic choice that simplifies our scheduling and coverage process. When I Work made it simple to view the availability of our lifeguards and coaches, assign shifts, and cover call outs when needed. It is an intuitive platform that takes little tech ability to learn."

4 years ago

Amanda C. star-alt star-alt star-alt star-alt star-alt

Supervisor, The YMCA of Greater Vancouver

"We used to manually schedule all staff at our child care programs. When a regular staff called in sick or requested vacation we used to have to call, text and email each individual on call or float staff to see who was available and if they could work at the location we needed. When I Work allows us to be a lot more efficient in this process. It also allows..." Read more

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I was told by my boss to get this app to use to clock in when i was working. However the company did not last & my time using this app was very short however I did find being able to clock in on the go with only your phone very convenient."

4 years ago

Aram Z. star-alt star-alt star-alt star-alt star-alt

CEO, What is Food

"Has been great. Critical piece for us to get accurate time for payroll. Great support and overall highly recommended. 1. Use this to get everything tightened up for the payroll team to make it simple 2. Adjust shifts easily 3. Central store for all team members 4. Excellent ios app for clocking in and out"

4 years ago

Nancy F. star-alt star-alt star-alt star-alt star-alt

practice manager, Berthoud Animal Hospital

"It is very intuitive and is user friendly for administrators and employees."

4 years ago

Hope N. star-alt star-alt star-alt star-alt star-alt

Teacher , PCCC

"Overall, I recommend this to my new job to use. I used this app for my job in college. I would use this daily to know what site to go to and time. It was convenient to contact my manager and to see shift openings."

4 years ago

Shannon O. star-alt star-alt star-alt star-alt star-alt

Real Estate Agent, Zocale

"It is great to use if you do not have may employees. The more employees you have the more it will cost. I loved the time clock feature and that employees can check in remotely. Although a lot of the other features you have to upgrade for. It is not the most user friendly."

4 years ago

Makenzie P. star-alt star-alt star-alt star-alt star-alt

Clinical Director, Patriot Chiropractic

"When I Work has completely changed how our office schedules! It's easy to use from both an administrative side and for my employees."

4 years ago

Radiah A. star-alt star-alt star-alt star-alt star-alt

Administration, Housing Authority of City of Hoboken

"My overall experience is great my staff communicates more among themselves when trying to ge someone to cover their schedules. We loving this software so far."

4 years ago

Elexciss T. star-alt star-alt star-alt star-alt star-alt

Customer Happiness Manager, DECIEM

"Overall, it's great. Since we have a rotating weekend and work from home schedule, everyone is able to see very clearly/quickly/easily where everyone is, who is in on what day. We didn't have any tools we were using prior to this, so the fact that we haven't changed it is a testament to it's ease of use."

4 years ago

Melanie A. star-alt star-alt star-alt star-alt star-alt

Product and Book Reviewer, Have You Heard My Book/Product Review

"I love this software because I can use it just for me or when I out source. I can keep track of projects I am working on and not over schedule myself."

4 years ago

Dennis S. star-alt star-alt star-alt star-alt star-alt

owner, mikes pizza

"Overall it is an easy to use and relatively inexpensive piece of software that is necessary in today's hectic restaurant world."

4 years ago

Johnny S. star-alt star-alt star-alt star-alt star-alt

CFO, Mariposa Montessori School

"Not very good. nothing, it was pretty user friendly but that was it"

4 years ago

Annie H. star-alt star-alt star-alt star-alt star-alt

Manager, Crogans

"This App is EXCELLENT for restaurant scheduling. It makes it very easy to swap shifts and see everyones work schedule without having to call every single person you work with."

4 years ago

Abigail R. star-alt star-alt star-alt star-alt star-alt

Administrative Assistant, PLS

"It reminds you that you have a shift coming up, if you are late to clock out, its easy to adjust your time if you missed clocking in or clocking out. Its easy to trade shifts, see who you are working with, and what your future shifts are."

5 years ago

KJ H. star-alt star-alt star-alt star-alt star-alt

Team Leader, Chick-fil-A

"I like being able to direct message other people I work with. I also like being able to "drop" shifts and see exactly who might be interested in picking up or trading."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"As turnover inevitably happens, it has been very easy to add and remove employees. I really like the mobile version of the software. It is very intuitive and works on everyone of our employees' phones."

5 years ago

Sarah N. star-alt star-alt star-alt star-alt star-alt

Executive Director, Wonder Universe

"It's been great and it's really helps us with keeping us running day to day. This software has made scheduling staff a breeze and saved me massive amounts of time in the HR part of my job!"

5 years ago

Zavud B. star-alt star-alt star-alt star-alt star-alt

Student, University of Trier

"My overall experience with When I Work is very positive. When I Work is my favorite scheduling software! I am so happy that my current employer is making me use the software for our scheduling. What I like most about this software is that it is extremely easy to use and you do not have to have prior experiences with the software to start using it. It clears..." Read more

5 years ago

Paulina s. star-alt star-alt star-alt star-alt star-alt

Server , Flanigan's

"Needs work. I'm staying away from it. Super frustrating and keeps freezing on you. unable to log back in. It seems easy to operate if it worked. I like graphics. I'm very frustrated so there is not much to like"

5 years ago

Nikki O. star-alt star-alt star-alt star-alt star-alt

Manager, Larry's

"I think it's very helpful and it's easy to use overall. It makes it easy to see everyone's schedules. I like how easy it is to see your work schedule along with other employees' schedules. I love that I get a reminder about my shift."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall When I Work does what's intended which is to schedule staff and is able to send out communication to all your staff when needed."

5 years ago

Danny S. star-alt star-alt star-alt star-alt star-alt

Director, FOOD ON Q LTD

"Great experience and customer service. They have waived 2 months of payments because of COVID-19. Very happy with it. Easy to setup, manage and use day to day. The shift reminders are perfect for us as all shifts vary each week. Great app."

5 years ago