Capterra 
G2 
994 reviews
4.5/5 average rating
Alex M.
Event Content Manager, Course Hero
Verified Reviewer
"In my restaurant this helps us servers to communicate about who is going to be working at what times. For example if I was sick and wasn't able to work a morning shift, I would put it in the group chat and know that someone could take my shift!"
5 years ago
Daniel V.
Educator, Hopkins Academy
"I'm glad we have it in this current landscape, but the freezing might be something we move on from when back at work. When we moved to remote work, it was essential that we know when people would be on and off. It is simply not possible for everyone to work the same hours as before and tracking that could be a nightmare. They allow us to do this in an easy w..." Read more
5 years ago
anthony s.
Owner/DJ, Mobile DJ by DJ Tony Tone
"Overall, I enjoy using this software and recommend it to all small business owners that are looking for a software that can help keep employees scheduling up to date"
5 years ago
Emily G.
Lifeguard, Town of Gilbert Aquatics
"I think this app is awesome. It allows you to submit time off requests and drop shifts easily. When I Work is so easy and I have her to have any problems when using this app."
5 years ago
Jacob R.
Laborer , Manpower
"This was the best time clock service I've ever used, as it's very convenient and reliable. Definitely recommend!. This was awesome for a previous job I had. It could clock in, clock out, view my schedule, and request time of right from their app on my personal phone."
5 years ago
Jennifer G.
Customer service, Romp n Roll
"I really think this is an overall great app. Super convenient and easy to use. This app is great for all things schedule related! I love that I can see my schedule, drop or pick up shifts as needed and also see who else I am working with. I also love the chat feature, it really helps keep us all connected. Very easy to use."
5 years ago
Kailey L.
Owner, ACG Home Cares LLC
"My experience with when I work was great for my start up. Although I switched to another software it had nothing to do with the quality. It was simply that I went with a software specialized for my industry and in doing so often missed some of the features of When I Work."
5 years ago
Annie P.
Office Assistant, Psych Office Solutions
"When it works, it's great. It just doesn't work until I restart it every time. I like that it lets me clock in and out of work, and that it has a lunch break option. Nice app design."
5 years ago
Verified Reviewer
"It's just okay nothing too exciting about it. I didn't research much in the beginning but there are many compatible services out there. Many people recommended me Homebase. It seems that many big and small companies use this system."
5 years ago
Seth J.
Driver, Nashville Pedal Tavern
"I would definitely suggest other companies to use it. I do want them to work out the bugs though. I use this to schedule our tours at work. I like the interface and it shows all the tours in one spot. Makes my job easier"
5 years ago
Brianna W.
Residential Counselor, Boys and Girls Aid
"Overall the app version of this program is decent. It shows scheduled shift for up to a month. Making it easy to know days, start and end time of work. Also calculated the number of hours worked per week."
5 years ago
Bethany R.
teacher, MathPlus
"This software is able to let me clock in, clock out, know my schedule, and review my hours. All of those features work great and it is a convenience I enjoy"
5 years ago
Courtney R.
President, Co-Town Crepes
"Scheduling is a nightmare but when I work makes it a lot easier. we were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question. She was happy about it :-)"
5 years ago
Kelsey W.
Owner, Clearly Tahow
"First signed up in 2018 and immediately upgraded for payroll feature. Couldn't get it to work and had to cancel entire membership because we couldn't get assistance during our busy season. In 2019, I noticed they made some changes and altered their membership options. Tried again and found more bugs. This service is nothing but a headache and a borderline..." Read more
5 years ago
Verified Reviewer
"I am able to view my schedule, as well as make necessary adjustments. When I Work makes scheduling extremely easy. I can submit my availability, schedule shifts, drop shifts, and pick up shifts with ease."
5 years ago
Erin M.
Sales & Marketing, Born Colorado Brewing
"Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change."
5 years ago
Dawn C.
Customer Experience Management, Freelance
"I love working when When I work because it has yet to fail me. I'm notified of shifts and all the info provided seems up to the minute updates (timesheets). I enjoy both the app and website."
5 years ago
Daniel J.
Organic Chemistry PhD Student, Brigham Young University
"I am able to keep track of my team's schedule and make sure everyone has a fair amount of hours. It surely speeds up my scheduling process."
5 years ago
Becca L.
Barista, Fabled Bookshop and Cafe
"Overall, When I Work is a very nice, user friendly app for scheduling and shift reminders. I like being able to see, not only my schedule, but also my co-worker's schedule, so I can easily who I'm working with, or who I could most likely swap a shift with. The shift reminder notifications are a life saver."
5 years ago
Verified Reviewer
"My seasonal job uses this software to schedule it's employees. I like how easy it is to select my availability and request time off. I also like the work chat option, allowing me to communicate with other coworkers."
5 years ago
Cody H.
President, Pacific Medical Transport
"When I Work felt modern and cutting edge. The user interface was responsive with minimal lag. We also enjoyed the super friendly customer service coupled with an online chat box. It was also wonderful to receive a mailer from them even after discontinuing use. The price was competitive with other similar products as well."
5 years ago
Emily A.
Medical Technician/ Marketing, Park Avenue Oculoplastic Surgeons
"Overall, we liked using the app when it worked. When using an app like this we know that it can be tricky to decifer user error and the app errors. Would try again if needed."
5 years ago
Verified Reviewer
"The software is okay. The program usually does what it should when it is not glitching. After 3+ years of using this product, it came to my attention that we were being overcharged every month. When I contacted customer service, they were unwilling to offer any solution, rather than explaining their confusing billing style. Not even a credit of any sort. T..." Read more
5 years ago
Christopher H.
Wine Enthusiast , Frazzini LLC
"The When I Work software is great at keeping track of my work schedule. On the Dashboard, it notifies me of my next upcoming shift, the date, and the time. It tells at which location I am working and what my position will be. It also tells what coworkers that I am working with during that shift. I can go into the schedule tab of the software and see what day..." Read more
5 years ago
"it was great and i liked the flexibility it offered a lot. great for knowing when to report to your shift, and as a manager i liked the ability to notify folks"
5 years ago