Capterra 
G2 
994 reviews
4.5/5 average rating
stephanie g.
go Rochester direct
Amy F.
Manager, Korona's
"We are a small bridal shop. When I Work has saved me so much time. Our employees use the app to request time off and I don't have to remember the requests of 10 people because When I work stores it for me. I can accept or deny the requests. I can also block days from being requested off. I love it!"
7 years ago
Nick T.
Commercial Lightning Protection, LLC
"My rep was so helpful today and we really appreciate her kindness and help! She really went above and beyond to help us - thank you!"
7 years ago
Ben J.
Soccer
"User experience was a little difficult to navigate as a first time user, but Vida was great and helped solve all of my issues."
7 years ago
Lucas B.
Director of Catering, Bucknell Catering
"Extremely happy with this product. Would like to see a few added features or ability to customize but still, the simplicity adds to the overall ease of use. Superior service and support. Amanda and Kel are amazing to communicate with. Thanks for everything, especially those t shirts!! :)"
7 years ago
Donna N.
Coordinato, Manoir Beaconsfield
"Pretty straightforward, but has the details I need when scheduling. Saved my sanity for the past two years. I love the repetition option, which means that my schedule is done throughout the year with tweaking for vacations and days off only. Hopefully, there will be an option to put a title on the schedules as we follow a week 1 and 2 schedule."
7 years ago
Helen W.
Town of Olds
"customer service with wheniwork is second to none! it is/was the best investment and choice for providing great service to our staff!"
7 years ago
Steve B.
The UPS Store
"Needed some quick help generating a report. Used the chat function and Candice had me set up and smiling in under a minute!"
8 years ago
Gerald C.
Owner, One Way Out
"We manage a staff of 8 and this saves us a considerable amount of time compared to old school methods. Not only is scheduling more efficient but communicating shift changes, filling gaps and getting people to work on time has improved."
8 years ago
Russell I.
Manager, Shot Spot LLC
"From our initial trial, the When I Work staff has been nothing but fantastic about providing excellent customer service and assistance. The software is already excellent but their support really drives the point home. Our employees have consistent and easy access to their schedule wherever they go. Thanks to the ease of use of the software, the amount of..." Read more
8 years ago
Ken T.
Manager, Danny's Cycles
"This program has made scheduling so much easier than it used to be! The customer support is awesome! I especially love the chat support. I get answers instantly, while I am working on my schedule. Today, I was helped by Vida who was quick, knowledgeable and professional."
8 years ago
Lisa J.
Counter help, Diner
"The initial process of getting the app to work in the first place was very frustrating, but after that it has been very easy to use. You can even see who is scheduled at the same time as you. Been using this app since this past Spring working various events in the Greater Denver Area. Only other issue is that if you have to change your schedule there's no..." Read more
8 years ago
tim j.
Co-Owner, N Zone Sports Pittsburgh
"With when i work, I can easily schedule, manage and change my employees schedules. I ca schedule them for weeks to come, preset shifts, easily accept call offs and shift changes from my phone or laptop! It is very easy to track how many shifts and hours are being worked per week, chat, time clock, offer open shifts to your entire team, and much much more...." Read more
8 years ago
Jonathan A.
Owner, Common Sense Events
"The tech support is amazing! I had a tech support woman named Vida and she was super knowledgable and was able to answer all my questions. I love this system so far and it will be a huge help to our workflow."
8 years ago
Todd G.
CEO, Nobility Reigns
"I love the program and it's a great asset to my company. As my company grows this program will be able to grow with it. Under features and functionality I only rated it 4 stars, because I feel that it's missing one feature. That one feature is being able to record no call/no shows, excused or unexcused absences. Being able to list why they didn't know up..." Read more
8 years ago
Joe S.
Purchase College Association
"I have never worked with a company that had such great and responsive customer service! The product is great and the service is top notch."
8 years ago
Kyla E.
Practice Manager, Zoot Pet Hosptial + Luxury Boarding
"I am so thankful I decided to use WIW. Not only has it made my job easier, but the WIW team has supported me 100% through the implementation process. Lots of "user error" on my part and they are fabulous answering questions and trouble shooting super quick. The information they provide is always helpful and goes above and beyond what I would have expected..." Read more
8 years ago
Lisa S.
Margaret's Caregivers
"I used this program to schedule caregivers for my mom. The program was very easy to use from the very beginning. Customer support is always available to answer any questions."
8 years ago
Rachelle P.
Parsley Brothers Fitness, LLC dba 9Round
"It has been an excellent experience so far! Very easy to use, edit and manage! I would recommend that you give the 30 day trial a try. I think I'm hooked!!"
8 years ago
Jared L.
Manager, Smith Veterinary Hospital
"I checked out several similar products (including ShiftPlanning) before purchasing WhenIWork, and have been using them for nearly a year and a half. I manage a veterinary hospital with approximately 70 staff members (nurses, veterinarians, CSRs), and WhenIWork has made my life (and the lives of the other managers) much, much, much easier. Time off requests d..." Read more
8 years ago
Katie S.
Manager , Dogtopia of Raleigh
"We have approx 20 employees that we are juggling along with about 10 different positions and 10 different shift times. It doesn't sound like much, but the schedule used to take hours and hours. And juggling all the requests off and swapping shifts, there were always mistakes that were impossible to fix that effected the entire team. We switched our team o..." Read more
8 years ago
Beatriz C.
Barista, Cartel Coffee Lab
"I had been fretting over several login issues and could not resolve them with my work's management team. ONE email to WIW resulted in everything corrected in less than 5 minutes. Exceptional customer service and efficient problem solving is something I am always grateful for. Thanks to BEN from WIW for taking it up a notch!"
8 years ago
Brent B.
Owner, Svelt Detailing & auto massage LLC
"When I work is pretty simple and straight forward. It syncs with my payroll software perfectly. Cost is extremely reasonable. It can be used for time management and scheduling."
8 years ago
Robert R.
Dispatch Manager, TWO MEN AND A TRUCK
"I needed help and Alex answered quickly and efficiently. I am just taken back at how amazing Alex was. Every question I had answered, I laughed and felt like I was talking to an actual human. Usually it feels like a robot and this definitely wasn't the case. I am so lucky I was able to get Alex. Went above and beyond. Alex was kind, sweet, smart, beautiful..." Read more
8 years ago
Bernardo A.
Manager, Baskin Robbins
"The app is so much better than writing a schedule on paper. It helps me schedule at ease. I can do it in like 5 min just from my phone even if im out of town. My staff love it too and enjoy using on their phones rather than getting someone to take pictures of the schedule. Super easy Love it. Thank You When I Work Team."
8 years ago
"Wow. what can i say. When I Work is an amazing, easy, efficient, and by far after 20 years in scheduling have I never found a program so easy. I just added the Attendance feature and When I Work help chat was responding to me in seconds, and every resolution they gave me worked!! Not only is it an amazing tool for managers, but your employees will LOVE being..." Read more
7 years ago