Capterra 
G2 
994 reviews
4.5/5 average rating
Bas R.
Beachclub Offshore
Scott P.
Prsident, Boshart Electric Ltd
"We really like the software and how our staff are able to access it from the field. What we don't like about it is in the main screen you have to click on each task to see where and what is scheduled. It would be better if a brief summary was shown on the home screen"
10 years ago
Andrew H.
Marketing Coordinator, Mohawk Students' Association
"Having recently been given a massive portfolio here at work, which involved a very unique and different scheduling requirement, When I Work has made my life extremely easy. Having to randomly put out shifts, this gives me the ability to send out shifts day to day, and send detailed and targeted messages to my employees. Absolutely perfection! Super easy..." Read more
10 years ago
Wil H.
Owner, White Pepper LLC
"Exceptional customer service! Extremely easy to use! Easy to integrate with other systems already in place! Opens up more time for me to spend on other parts of my business!"
10 years ago
Zubair S.
Operations Chief, Aunty's Kitchen
"A great app for scheduling. The key thing is, my employees love it as much as I do and so they use it to transfer their shifts, request time off, etc. It's self explanatory so I didn't have to train people on it either. Highly recommended! Also, customer service has been right on whenever I've had issues. And they're constantly coming out with updates :)..." Read more
10 years ago
Greg T.
Stratix Corporation
"We have been using WIW for almost two years and the results have been great. We love the ease of creating, moving, and adjusting schedules. Add in the ease of scheduling and requesting time off. One great thing our team loves in the ability to post an open shift and the team being able to grab that shift. Lastly the notifications and the mobile app make..." Read more
10 years ago
Corey C.
Manager, SOFT SHOE INC
"This is Soft Shoe's first experience with a scheduling app or any type of software and the transition could not have been any better! When I Work meets all our scheduling needs as a small business. The support staff is great and the app is easy to use for both management and employees. I would recommend When I Work to any business looking for a reliable a..." Read more
10 years ago
Emma P.
Sodexo Huntington Library
"really easy to use and great for staff. great platform"
10 years ago
Brian W.
Owner, Woody's Yogurt Place
"We absolutely LOVE your product. It really has made our lives so much simpler. I can now make and publish the schedule in about 10 minutes. My staff knows immediately if and when they are working. Any conflicts can get resolved immediately and very easily. The staff loves it because they can trade shifts in a snap! Your company is amazing!! THAN..." Read more
10 years ago
robert b.
Food and Beverage Manager, V!VA Retirment Community Pickering
"such a great program to use when scheduling your staff. When I Work has cut my scheduling time down in half and has allowed me to work on other projects. i love the notifacations i recieve to my phone when a team member is trying to change or request a day off. When I Work keeps all my files neat and organized for when i have to look back on them. Love WH..." Read more
10 years ago
Danielle W.
Director of Operations, GRIT Cycle
"This program has made it so easy for both myself and my employees to manage schedules! I save so much time using this software."
10 years ago
Brittany B.
manager, Orange leaf
"Fun colors, easy to use, and very helpful. it's extremely easy to use and if I have any questions they always help me out :)"
10 years ago
Dan C.
Owner, Bellies to Babies
"Love When I Work, we live and die for this in terms of our clock in and scheduling system. It is so easy to use and makes scheduling a much simpler task!"
10 years ago
Dean M.
Site Manager/Scheduler , On The Road Again motorcycle School
"We decided to use this to help schedule employees which work primarily on the weekends.Overall we like this product and have found the customer service employees very helpful. However I as the primary scheduler, found that the employees had a difficult time entering their available days even after watching the tutorial. We found it necessary to make our own..." Read more
10 years ago
Debra J.
Scheduling Manager, Loyal Source
"The system is easy to use but the issues we are having make our job even harder. Going from not being able to change my staff's emails to multiple messages being sent out at one time - confusing my staff on do I go to work or not. The things that make this system unique, makes this system a nightmare when it is not working correctly. The saying in the offi..." Read more
10 years ago
alicia w.
front desk, Holiday Inn express
"I think when i work can try and see how they can come up with an easier way of doing the initial scheduling. A lot of "tunnel vision" complaints other than this it's an amazing creation and our whole team loves it"
10 years ago
Robin c.
DRUC
"i wish I could print a while months schedule at a time not just two weeks. Also I wish it would keep previous months synced to my iPhone schedule. It erases them when I try to look at previous months days that I worked. That's frustrating"
10 years ago
hillory h.
social media coordinator , 5 stones media
"The only negative thing I can think of is that your android app lags...bad. Once I got an iPhone, I had no problem clocking in and out. Hope this helps!"
10 years ago
Brittany K.
FOHM, Dominick's Pizza & Pasta
"As a small family owned restaurant, many would think there aren't many scheduling conflicts. We have 16 employees to schedule and using the program's features allow us to schedule easily. We love the swap and drop feature!!! We no longer have to worry about shifts being covered - it forces employees to be held accountable."
10 years ago
Avery W.
Chief Technical Officer, Little Italy Pizza
"Pros: I can get a position covered on the fly with the tap of a button. Easy team communication about shifts.Easy scheduling Cons: (more like improvements needed) Vertical schedule printing (THIS IS A MUST HAVE ASAP) print what it shows on the preview before it says print PDF Track paid time off for each employee Birthdays added to top of schedule that..." Read more
10 years ago
Steven H.
Multi Unit Operations Manager, Subway Restaurants (4 locations) - Operated By Bold Enterprises, LLC
"I've used this from early on and they keep making it better. Other than a few server issues few and far between and small errors - which are resolved quickly, I can't say enough about this company and their product."
10 years ago
Jakob S.
Senior Admin, Strafe AB
"I must say the best thing about wheniwork is the simple but nice looking layout. To have it accessible via the app is also one of the better features. Overall easy to make and take shifts. We had some employees who had trouble taking shifts via the app. Although i'm not sure if t he problems lays with us or the app. They simply can't see the shifts even tho..." Read more
10 years ago
Amy S.
Member Coordinator, Sacramento Gun Club SGC
"Very easy to use and convenient. So convenient!!"
10 years ago
Caitlin M.
"I manage a home decor store, with a team of 6-7 employees. We have used the service since opening in August, and have used both the Scheduler and Attendance features on a regular basis, up until a week ago."
10 years ago
Katy B.
"I begin using When I Work when we had only 7 employees and even then, I knew it was making my scheduling much easier. Now that we have over 20 employees, I am so thankful for When I Work and all that goes along with it. The communication between our employees/management is effortless, and now When I Work also has a Time Clock, which in turn will connect with..." Read more
10 years ago
"I really love the personal touch of your company. You listen to your customers and implement suggestions. Thanks for the nice products!"
10 years ago