Capterra 
G2 
994 reviews
4.5/5 average rating
Verified Reviewer
Lisa D.
General Manager, Adventureworks
"This product is super straight forward and very user-friendly. It is very easy to use the scheduler as well as keep up with employee hours on the Time Tracker. You can easily edit attendance if your employee forgets to clock out and sending messages to the whole group is super easy with the group message feature. The online based platform is great and..." Read more
7 years ago
Pam S.
Store Manager, Plato's Closet
"The ease of the program. It was very user-friendly. Scheduling used to take 2 hours, but it was cut down to 30 minutes with WhenIWork. I love that I could customize the shifts. I especially loved that employees had to acknowledge their shifts. There was no more miscommunication that an employee didn't see their schedule. It's also been a great tool to get st..." Read more
7 years ago
Rachel B.
Marketing & Brand Manager , SkyWheel Myrtle Beach
"Being able to go paperless was the biggest benefit. Also, the ease of the software makes it easy for Supervisors to make schedules and track hours."
7 years ago
Timothy S.
General Manager, SkyWheel Myrtle Beach LLC
"The ease of navigating the app. Being able to put the scheduling software directly on the phone of the employees is outstanding. We also really enjoy utilizing the messenger tool. Its a great way to speak to everyone in an efficient manner."
7 years ago
Jenny T.
President/owner, Majesty Maid
"Generally a good app that has helped both myself and employees get organized. It does get confusing when employees try to create custom availability and often the work chat freezes on me or just doesn't when I'm trying to reach my employees for an important matter. I will soon need to add another employee, however the price to upgrade to 6 employees will no..." Read more
7 years ago
Cody H.
HR Specialist, RainSweet, Inc.
"When I Work takes a lot of up front data entry to get your company initially setup, but after you should be scheduling smoothly."
7 years ago
Verified Reviewer
"Ease of scheduling. The simplicity of scheduling through drag and drop features, drop down options, and custom creations."
7 years ago
Curtiss D. C.
"null"
7 years ago
Verified Reviewer
"Reduced time managing schedules, lower spend on hourly employees, more fun and easy to use for my team. It's fun and easy for my employees to use. There are fewer missed shifts and we spend less time managing schedules than before."
7 years ago
Verified Reviewer
"We use WiW for the weekly and daily scheduling of our distributed 24/7 support team. It allows us the ability to create repetitive schedules while leaving the flexibility for employees to input time off requests and set days they cannot work."
7 years ago
Chris F.
Foods Trainer, Stone Mountain park
"The ease of using and the ability to get the budget and cost of labor information. The ease of making schedules, the ability to copy the shifts and move them about the schedule. The ease of setting up new employees."
7 years ago
Deborah K.
Owner, AVC
"I think scheduling would not be managed as well without this software. I love that employees can indicate when they are available and when they are not available. I love that they can put in requests for time off which helps me not rely on myself for remembering. I love that there are additional features for rate of wage. I like the attendance and I can see..." Read more
7 years ago
Elizabeth S.
Owner, Rebel Popcorn
"I disliked this software so much that I actually ended up going with a different scheduling software, even though I took the time to set up an account and have staff input all of their information."
7 years ago
elizabeth y.
Lab/Medical Assistant Supervisor, WholeHealth Chicago
"I like the ease of use, and the fact that employees can download an app that reminds them of when they're scheduled to work."
7 years ago
Verified Reviewer
"scheduling and communication. This tool is great and helps you see how much you are spending on payroll and can let you customize roles. Very helpful for a business that has employees in various places and with mobile options."
7 years ago
randy c.
LCM, Walmart
"When I Work is a full-bodied, attractive shift scheduling platform that works well on phones and desktops, and offers shortcuts and templates that help speed up scheduling for managers, giving employees more power over when they work."
7 years ago
Christopher D.
Testing Center Manager, Utah State University
"The ability to easily schedule staff to work and the ability to communicate with staff easily. I love the chat feature to ask someone directly whenever you have a question about the product. The staff communication features are awesome."
7 years ago
Mindi H.
Practice Manager, Redstone Animal Hospital
"The ease of use and specific scheduling features. The drag and drop features and the copying of shifts or whole weeks is wonderful. I love that you can see any requests or availability right on the day you are scheduling."
7 years ago
Stacey M.
Assistant Parks & Recreation Director, Lincoln Parks & Recreation Department
"easy communication with staff members that ranged from 14-40...not any easy task to get everyone on the same platform!. I can check on scheduling from the office or remotely, which is so helpful considering my other "office" is an outdoor pool."
7 years ago
Don O.
"null"
7 years ago
Verified Reviewer
"Flexibility in scheduling and the ability to access different schedules for multiple locations all in one screen. Both teenage employees and retirees are able to use the program with limited difficulties. It also allows flexibility in programs and cost which is ideal for a season company like ours. We have over 100 employees in-season, and less than 10 in..." Read more
7 years ago
Tiffany P.
Training and Operations Coordinator, Vertical Endeavors
"Increased communication with employees, beneficial blog posts to pass along to our management team, and a system where we have experienced no down time"
7 years ago
Allison M.
OMG Office Management Guru, New Scooters 4 Less
"Time savings is huge! I know some employees have had compatibility issues and storage space issues, but we have always had help from When I Work getting these resolved."
7 years ago
Chelsey S.
Designated Manager, Johnson's Riverside, SLS Inc
"Online features are nice for all staff to refer to when they work and if they can communicate with other coworkers to pick up shifts."
7 years ago
"it was very easy to use, it kept me on track when it came to scheduling instead of having to go into work and checking the paper schedule or having to take pictures of it."
7 years ago