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Paul J Collins
Zach Goodbaum
"Absolutely amazing experience at the wellness shop! From the moment we walked in, the staff was welcoming and knowledgeable, and the selection of jacuzzis was top-notch. But what truly made the experience exceptional was the incredible service we received from Andre. Andre went above and beyond to help us find the perfect jacuzzi. He was patient, attentive,..." Read more
a year ago
Google review
Nick Lavcanski
"We purchased our first hot tub the rough the wellness shop. The purchase, sales support, install and aftercare has been wonderful and very informative."
a year ago
Google review
Ted Howe
"The service tech (Eric) was very knowledgeable and thorough and great to deal with. His work was excellent and he informed us of each step and issue. However, the service appointment was 3 weeks after we requested a service appointment. Having to wait 3 weeks to get service is unacceptable."
a year ago
Google review
Janice Clark
"Daniel came & cleaned & filled the tub. He did a great job."
a year ago
Google review
Ted Schirk
"Very disappointed in service response time. Circulation pump died and shut down tub heat, and is leaking, unit is in warranty. Still below 0 nights here. Repair appointment is 1 month out so i spent hours escalating and got it down to 2 weeks. Premium product at premium price with substandard service. I can not recommend Wellness shop. Update: Greg the tec..." Read more
a year ago
Google review
Jeff Carruthers
"The Wellness Shop was prompt with my online request, and confirmed a time asap. My technician, Jamie Young, was courteous, well trained, and a pleasure to deal with. This is my second time requesting service and both experiences have been positive!"
a year ago
Google review
Ric Burlie
"Service was great!"
a year ago
Google review
SuZanne Kirsht
"Beyond brilliant service, Matt was exceptional and went above and beyond to help us find a new hot tub to place our 25+ year one. From inquiring to delivery and even after with the a few questions here and there. Their website is fantastic and user friendly to re-order supplies and easy delivery right to the house. Thank you again for completing out oasis..." Read more
a year ago
Google review
Manish Gosrani
"Matt was exceptionally helpful in making sure we got the right product. He helped from deciding which Jacuzzi, to visiting our property to assess fittings to follow up service. We’ve now had our jacuzzi for 6 months. Highly recommend this company and Matt to help you."
a year ago
Google review
Trina Clayton
"We purchased a hot tub from Michael. Great service, timely install, came with electrical hook up which saved us minimally 1000$. The wellness shop was able to answer all our questions and get us into a hot tub all in less than a week. Wouldn't hesitate to use them."
a year ago
Google review
marsha sheppard
"My last service agent was great . Everything went well and my issue was resolved..highly recommend jacuzzi London."
a year ago
Google review
nickolas tarasca
"I recently refilled my J-245 Hot tub and noticed it was taking too long to get to temperature. I called support and the person on the phone was very polite and friendly and booked an appointment for have a service tech come onsite and repair the unit. The tech came onsite called 30 minutes before arriving. with a short period of time, he discovered the issue..." Read more
a year ago
Google review
Sarah Sadler
"Very happy with our purchase. We have had jacuzzi’s for life for a few years and decided to buy our sauna from the wellness shop too. Michael was knowledgeable from experience with saunas.the wellness shop took care of everything. Delivery and hook up were great with no issues."
a year ago
Google review
Robert Fiumara
"Amazing service. Taking time to truly understand what you are looking for. Constant follow up. Delivery was quick and efficient"
a year ago
Google review
Don Durocher
"Happy with everything from the day we bought our spa 6-7 years ago . The service team are exceptional and have always been courteous, professional and very knowledgeable . Matt is a definite asset and does Wellness Shop proud out in the field ."
a year ago
Google review
Jody
"Quick service, most times has the needed part already in the truck, so far fix! If not, next day for sure. Greg is knowledgeable and super friendly."
a year ago
Google review
AG
"great company to work with."
a year ago
Google review
Waleed Khan
"Excellent customer service. Perfect product description and pricing."
a year ago
Google review
healthy community
"Wellness Shop provided a superior service to our hot tub, Daniel the technician went above and beyond on his customer relations and services. Quick, clean and professional..with a smile...I recommend this service to all that have a hot tub. Thanks again.."
a year ago
Google review
Joanna Staden
"The technician went above and beyond. Fantastic service and very knowledgeable. He would be the reason we would continue our service with you"
a year ago
Google review
Kenny Ngo
"Great Service. Responded to my problem with ourJacuzzi motor quickly. Service tech came, diagnosed the issue, replace it... fortunately under warranty still, left some suggestions on how to prevent this in the future... use less chlorine to decrease the chance of the line to the motor from failing. We needed new filters, they happened to be on sale so we..." Read more
a year ago
Google review
Jack Ammendolia
"We dealt with this shop to deal with some issues we had with our current hot tub and warranty problems etc and i can say it was a pleasure to deal with the staff and management here. They were very professional and always followed up and went above and beyond in terms of being our conduit to the manufacturer. The end result was more than I expected. I would..." Read more
a year ago
Google review
Mike Lavallee
"I recently had a hot tub service and even though i wasn’t there, Eric did a fantastic job of recommending what needed to be done and getting the tub back on line. I would not hesitate to use them again and recommend to a friend."
a year ago
Google review
dean dohring
"Daniel from Wellness Shop (Jacuzzi) did an excellent job servicing our Hot Tub under out JFL Program Membership. It has been a wild winter and Wellness Shop worked with us to reschedule our service when we experienced a significant snow storm a month ago! Thanks again to Daniel"
a year ago
Google review
"Maintenance and new cover installation seamless and perfectly executed. Highly recommend regular scheduled maintenance. Hot tub running like new."
10 months ago