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Karen Moote
Cedrik Brisebois
"We had an amazing experience shopping at the wellness shop. Zack was amazing to work with. Nothing but positive vibes in the store. Top quality."
a year ago
Google review
Katlyn Walker
"We love using the wellness shop for our hot tub , always great service and worth every penny !"
a year ago
Google review
Nicole Kwik
"We just recently purchased our hot tub at wellness spa in Barrie We are working with Christian whom is a very detailed and knowledgeable person When our hot tub was delivered, we realized there was a small leak so we contacted Christian who (we didn’t know) was on vacation. That didn’t matter - he had our issue out to the tech team who came out the next day...." Read more
a year ago
Google review
Strongman Ryan Malin
"Thank you so much to Jennifer at Wellness Shop! I wanted the perfect spa for my vacation rental. My Jacuzzi 400 does more I could have hoped for! Not being from the area Jennifer help with recommendations for the best people to help with creating my backyard oasis! I fully anticipate seeing a huge return with my spa completing rental! Thank you"
a year ago
Google review
M Kilkenny
"Fantastic service appointment with Jamie and Wellness Shop. He was quick and informative through out the diagnosis. He even reached out to pull our appointment ahead more than a week which really helped us out."
a year ago
Google review
Andrew Buligan
"I had purchased my hot tub back in November of 2024. Zack and their team were great when we were selecting a tub. I never felt pressured through the process, and was given the information necessary to make an informed decision. I would recommend this shop to any body in the market for a hot tub, great pricing, service and knowledgeable staff."
a year ago
Google review
Armin Pohl
"Great Customer Service !!!. Matt answered all of our questions and made us at ease and confident on our new hot tub purchase."
a year ago
Google review
Brenda Johnson
"We just purchased our hot tub and are extremely pleased with the product and the service Wellness Shop provided to us. Brendan spent the time with us to make sure we got the right product with in our budget. Thank you for the great service"
a year ago
Google review
greg branscombe
"I recently ordered a new cover from jacuzzi. Jamie helped me make the right selection and kept me up to date as far as when to expect delivery. He was kind enough to give me some pointers on how to remove my old cover and instal the new one outside of business hours. Thanks again Jamie!"
a year ago
Google review
heather azran
"I’ve had a few service visits- amazing staff so knowledgeable and friendly. I order all our spa products from them as well."
a year ago
Google review
Craig Brown
"Great service. Ryan explained what needed to be done and why, and other aspects of preventative maintenance."
a year ago
Google review
Darren
"Great service and friendly tech! Highly recommend. The tech answered all my questions and offered suggestions on keeping my hot tub in good working condition."
a year ago
Google review
Bernie Collins
"i am extremely happy with my sauna and overall service. i would recommend the wellness shop to anyone looking to improve their life. saunas are truly a game changer."
a year ago
Google review
Tracy Micks
"Excellent service as always, very knowledgeable and friendly!"
a year ago
Google review
phil steadman
"Andrew was fantastic in communicating with us and helping us ensure our tub is running to its full potential - Thanks again"
a year ago
Google review
Paul J Collins
"Maintenance and new cover installation seamless and perfectly executed. Highly recommend regular scheduled maintenance. Hot tub running like new."
a year ago
Google review
Zach Goodbaum
"Absolutely amazing experience at the wellness shop! From the moment we walked in, the staff was welcoming and knowledgeable, and the selection of jacuzzis was top-notch. But what truly made the experience exceptional was the incredible service we received from Andre. Andre went above and beyond to help us find the perfect jacuzzi. He was patient, attentive,..." Read more
a year ago
Google review
Nick Lavcanski
"We purchased our first hot tub the rough the wellness shop. The purchase, sales support, install and aftercare has been wonderful and very informative."
a year ago
Google review
Ted Howe
"The service tech (Eric) was very knowledgeable and thorough and great to deal with. His work was excellent and he informed us of each step and issue. However, the service appointment was 3 weeks after we requested a service appointment. Having to wait 3 weeks to get service is unacceptable."
a year ago
Google review
Janice Clark
"Daniel came & cleaned & filled the tub. He did a great job."
a year ago
Google review
Ted Schirk
"Very disappointed in service response time. Circulation pump died and shut down tub heat, and is leaking, unit is in warranty. Still below 0 nights here. Repair appointment is 1 month out so i spent hours escalating and got it down to 2 weeks. Premium product at premium price with substandard service. I can not recommend Wellness shop. Update: Greg the tec..." Read more
a year ago
Google review
Jeff Carruthers
"The Wellness Shop was prompt with my online request, and confirmed a time asap. My technician, Jamie Young, was courteous, well trained, and a pleasure to deal with. This is my second time requesting service and both experiences have been positive!"
a year ago
Google review
Ric Burlie
"Service was great!"
a year ago
Google review
SuZanne Kirsht
"Beyond brilliant service, Matt was exceptional and went above and beyond to help us find a new hot tub to place our 25+ year one. From inquiring to delivery and even after with the a few questions here and there. Their website is fantastic and user friendly to re-order supplies and easy delivery right to the house. Thank you again for completing out oasis..." Read more
a year ago
Google review
"We own two Jacuzzi’s , one at home since 2010 and one at our cottage since 2021. We have only needed service a few times, because they are great quality products, but every time Greg has been amazing. Quick friendly service, always properly diagnosed and fixed right away. Would highly recommend purchasing a Jacuzzi from them as well as using their service te..." Read more
a year ago