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Anthony T
"Recently purchased a J-245 from Wellness Shop, Jordan in sales was very helpful in finding the model right for us. From Jordan to the Wellness Shop provided delivery & electrician the experience was great. We love the J-245 so far and wouldn't hesitate returning to the Wellness Shop in Barrie."
7 months ago
Google review
Kevin Hall
"The service tech was knowledgeable, efficient and friendly. Getting my hot tub back up and running was quick and easy!"
7 months ago
Google review
Al Stairs
"The team has given me great support so far, their staff is very knowledgeable, friendly, and willing to help."
7 months ago
Google review
Gary Gentile
"The Jacuzzi service man was very professional and repairs were completed in a timely fashion. He is a very knowledgeable person and experienced is timely problem solving."
7 months ago
Google review
Brian O'Hara
"Mike at the Wellness Shop was fantastic. He is very knowledgeable and was not pushy like sales reps at other hot tub stores. The delivery and installation was quick and easy. Everyone was super professional."
7 months ago
Google review
Yuri Nikolski
"I highly recommend the Wellness shop. they are dedicated, even went out of their way to have the electrical configured before the hot tub was delivered, so that I would have it for the long weekend"
7 months ago
Google review
Patti P
"The Wellness Shop at Jacuzzi Burlington always make their customers a priority. When scheduling conflicts arise, they are exceptional at rescheduling if an alternate date is required. In addition, their technicians are fantastic. Most recently Jamie was at my home for maintenance, he was extremely professional, knowledgeable and pleasant. He took the time to..." Read more
7 months ago
Google review
Howie Elliott
"Matt Yule, is courteous, professional and takes the time to listen to the customer! Jacuzzi has a great technician."
7 months ago
Google review
Yoanna David
"Amazing customer service from the time we walked into the showroom till delivery and even after. Special shout out to Jenn!"
7 months ago
Google review
mark bray
"The Wellness Shop at Jacuzzi Whitby is awesome.. the technicians are always fantastic, professional, knowledgeable and helpful.. Thank you guys.. you’re the best"
7 months ago
Google review
yaritza martinez
"We are extremely happy!!! We are enjoying almost every day in the water, thank you so much for the incredible help Jennifer, she is the best"
7 months ago
Google review
Jeff Air
"I scheduled my swim spa reopening with the Wellness Shop. They were able to accomodate the specific date and time I requested. The technician was on time, courteous, and very professional. He drained my spa, cleaned it, cleaned the covers, replaced the filters and the ionizer. I highly recommend this company."
7 months ago
Google review
kelly selmes
"Thank you Freddy at the Wellness Shop, you made the experience easy and enjoyable. We just received our jacuzzi yesterday and cannot wait to start using it!"
7 months ago
Google review
Chris Halas
"Had regular maintenance for a small short circuit issue with the water pump and the service professional Greg came and sorted the tub out quickly. Then he did some effective detective work to figure out why the problem occurred and made some further adjustments to my cover that will ensure the problem never happens again. Now the lid fits better than ever an..." Read more
7 months ago
Google review
Sharron Hyman
"The reopening of my swim spa was scheduled. I received an email of reminder, then an email of the time the technician would be coming. The technician arrived right on time. He was very courteous, knowledgeable and helpful. He worked non stop until he was finished on a cold rainy day. Very impressive. I am really happy dealing with this company."
7 months ago
Google review
Lawrence Lee
"Had a really good experience with the wellness shop recently when I noticed my hot tub was not holding the temperature and after the milder winter season the problem didn’t get any better so I decided to reach out to inquire. My call was answered quickly and I told them I suspected it might have been from the hot tub cover as everything else seemed to be ope..." Read more
7 months ago
Google review
John Paton
"We recently purchasesd a Jacuzzi hot tub and are extremely happy with the service and quality of the product. We would definitely recommend the Wellness Shop at Jacuzzi Hamilton. Thanks again for a stress free experience. John Paton"
7 months ago
Google review
Randy Wilson
"Both pumps were leaking, one had to be replaced and the other just the wet end of the pump replaced. Found out through the repair expert that we were over sanitizing the tub which lead to the 2 issues we had. All fixed! Got a lesson on chlorine and shock and how the 2 work in a hot tub. Left us with a schedule of things to do to maintain a balance for..." Read more
7 months ago
Google review
Donald Janzen
"My wife and I have just recently purchased a hot tub from the Wellness Shop in London. We are very please with the professional attitude of the sales people. Michael Boyle helped us find the tub suitable for our needs and budget. He helped us understand and see the commitment Jacuzzi has for their products. Any issues we had during start up at our home were..." Read more
7 months ago
Google review
Joanne Spasoski
"We had Matthew come out Thursday of this week. I was very pleased with his knowledge and expertise. He took the time to go over many things with me over the phone as I was at work plus explained things to my husband at home. The service was excellent! I was made aware of the specials that were on for the chemicals. I normally drain and clean my tub..." Read more
7 months ago
Google review
Brian Medeiros
"The technician was very professional and thorough in diagnosing leak in my hot tub. He arrived on time and took the time to explain what was needed for the repair."
7 months ago
Google review
Stephanie Hooker
"They were able to fix my hot tub within a matter of minutes after 2 previous companies could not. Very happy with the service. Especially with Alisha who completed the repairs."
8 months ago
Google review
John Karkoutlian
"Excellent friendly and knowledgeable service."
8 months ago
Google review
Kim Raïssis
"Fantastic service. Thorough cleaning done expertly. Friendly staff."
8 months ago
Google review
"Highly recommend! Jay was very thorough in maintaining and setting up my hot tub. He went above and beyond to explain everything he was doing as well as show me best practices to use and maintain my hot tub for years to come. Will definitely call again in the future. Thanks!"
7 months ago