Jacuzzi Ontario Reviews & Testimonials

5 (1,984)

Reviews: 1,984


5
95%
4
5%
3
0%
2
0%
1
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100% of customers would recommend Jacuzzi Ontario

Jessica Steffler

Jessica Steffler star-alt star-alt star-alt star-alt star-alt

"Service was fast and efficient. Technician was friendly and knowledgeable."

a month ago

Google review

Scott Masse

Scott Masse star-alt star-alt star-alt star-alt star-alt

"Rod was great. Worked hard, and efficient. He communicated any items for us to look out for and offered some items that were on sale that we needed. He was not pushy to buy extra items and did an overall great job."

a month ago

Google review

Casey D

Casey D star-alt star-alt star-alt star-alt star-alt

"Staff was friendly and knowledgeable, from sales to setup. Delivery was fast, and our family is enjoying our new hot tub ~ thank you! Andre & Casey Doiron"

a month ago

Google review

VJ Bandlam

VJ Bandlam star-alt star-alt star-alt star-alt star-alt

"I recently purchased a Clearlight Sanctuary 1 Person Sauna with Red Light at Wellness Shop @ Jacuzzi Burlington and had a wonderful experience with Mandi Mladenovic. The overall buying process was extremely smooth as the wellness store was very well equipped with so many sauna, hot tub and other wellness equipment models. It seemed like a one stop shop that..." Read more

a month ago

Google review

Steve Vine

Steve Vine star-alt star-alt star-alt star-alt star-alt

"Almost gave 4 stars because the scheduling app could be more user friendly but when the techs arrive (used them twice so far) they make up for that because are very experienced, professional, and twice now have taken the time to provide ongoing maintenance tips, very valuable for me. They are not in a hurry to finish and leave, a true customer first approach..." Read more

2 months ago

Google review

Melina Stoutt

Melina Stoutt star-alt star-alt star-alt star-alt star-alt

"Amazing knowledgeable people answered every question I had with kindness !!"

2 months ago

Google review

Lino Contento

Lino Contento star-alt star-alt star-alt star-alt star-alt

"Mallick was great to deal with!"

2 months ago

Google review

Aruna Bandaranayake

Aruna Bandaranayake star-alt star-alt star-alt star-alt star-alt

"Technician fixed the problem very quickly and did not overcharge me. Fast service and a very reasonable price."

2 months ago

Google review

d Butt

d Butt star-alt star-alt star-alt star-alt star-alt

"Our outside panel had become detached. After arranging a repair we also got a thorough cleaning as well. We had prompt help with our problem.. The repairman was very knowledgable about our hot tub. Would use Jacuzzi again."

2 months ago

Google review

joe Dacosta

joe Dacosta star-alt star-alt star-alt star-alt star-alt

"Great friendly and knowledgeable, highly recommend"

2 months ago

Google review

Chauna Rowland

Chauna Rowland star-alt star-alt star-alt star-alt star-alt

"Coming up on 5 years of owning our Jacuzzi and we still absolutely love it. The quality, comfort, and reliability have been fantastic. Customer service has always been top notch whenever we’ve needed anything, and maintenance has been very manageable. It’s easily one of the best investments we’ve made for our home. Highly recommend! :)"

2 months ago

Google review

Sophie Lee

Sophie Lee star-alt star-alt star-alt star-alt star-alt

"If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.."

2 months ago

Google review

Mike Dietrich

Mike Dietrich star-alt star-alt star-alt star-alt star-alt

"I opened my Hot-tub yesterday and our Technician Eric did a wonderful job. He was very knowledgable and thorough with the equipment . He spent time answering my questions and walked me through all the functions of my Hot-tub explaining what each of did. I found this very helpful. I would recommend Eric to anyone that needs their Hot-tub serviced."

2 months ago

Google review

Peter Simone

Peter Simone star-alt star-alt star-alt star-alt star-alt

"Excellent service. I was dealing with Jay, who was very professional, curtious and explained everything. He found the issue right away and had all the parts for the repair in his truck. Everything was repaired the same day which made me very happy. Great job."

2 months ago

Google review

Randall

Randall star-alt star-alt star-alt star-alt star-alt

"Technician was prompt, very thorough and answered all of my questions. Job well done!"

2 months ago

Google review

Nick mantas

Nick mantas star-alt star-alt star-alt star-alt star-alt

"Ryan was Very friendly and knowledgable and thorough with his job"

2 months ago

Google review

Hady Dief

Hady Dief star-alt star-alt star-alt star-alt star-alt

"Best hot tub I have ever bought. The technology and quality is unmatched. Service was great and the employees were very knowledgeable about their products. Best advice ever."

2 months ago

Google review

Chris Demo

Chris Demo star-alt star-alt star-alt star-alt star-alt

"I had a pump go on my hot tub and had no issues getting it replaced. They were there within 2 days and were very friendly and on time. The tech explained everything without hesitation. I would recommend them for any hot tub repairs."

2 months ago

Google review

Sheena Town

Sheena Town star-alt star-alt star-alt star-alt star-alt

"Great company! Didn't need to be home for fix. Called and explained everything. Even gave advice. Text and email also available. Will definitely recommend."

2 months ago

Google review

Michael Krause

Michael Krause star-alt star-alt star-alt star-alt star-alt

"Always trust the experts, the Wellness Shop located in Burlington is exactly that. Attentive to detail, kind and courteous staff, this team consistently rises to meet our needs and would definitely recommend engaging with them if you are interested in a hot tub or other Wellness product."

2 months ago

Google review

Mark Chabot

Mark Chabot star-alt star-alt star-alt star-alt star-alt

"Matthew was an excellent hot tub technician. He was professional, knowledgeable and courteous. He got our 5 year old hot tub looking and running like it was brand new."

2 months ago

Google review

Denis Seguin

Denis Seguin star-alt star-alt star-alt star-alt star-alt

"The service was fast, technician explained very well all."

2 months ago

Google review

Heather Parsons

Heather Parsons star-alt star-alt star-alt star-alt star-alt

"Great service ! The technician was friendly and took time to explain and show me how the display works"

2 months ago

Google review

sophia valad

sophia valad star-alt star-alt star-alt star-alt star-alt

"We have used this service for over 3 years and they are very knowledgeable and are always willing to answer all of our questions!"

2 months ago

Google review

Ryan McBratney

Ryan McBratney star-alt star-alt star-alt star-alt star-alt

"I want to take the time to thank the team at fix my hot tub for the outstanding job they did on repairing my hot tub. I currently have a jacuzzi j 375 and noticed significant water loss. They sent their technician Matt Yule out and he fixed the problem right away. Matt also noticed the water temperature was hotter than the set temperature on the control boar..." Read more

2 months ago

Google review