Jacuzzi Ontario Reviews & Testimonials

4.9 (1,656)

Reviews: 1,656


5
95%
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100% of customers would recommend Jacuzzi Ontario

David Holmes

David Holmes star-alt star-alt star-alt star-alt star-alt

"The two technicians that came to my house, Jamie and Julio, were two of the best service people I have ever had attend my home. Very professional, friendly and knew exactly what was wrong and how to fix it. Fantastic job, thank you very much."

23 days ago

Google review

Fran Horan

Fran Horan star-alt star-alt star-alt star-alt star-alt

"I absolutely loved Barb who was at the Barrie Jacuzzi wellness shop . She took the time and answered all my questions ( there were a lot ) Thank you Barb !!!"

25 days ago

Google review

Jennifer Connor Studio Of The Arts

Jennifer Connor Studio Of The Arts star-alt star-alt star-alt star-alt star-alt

"My husband and I purchased a hot tub from the Wellness Shop this past summer and it was the best decision we’ve ever made. We absolutely love it! Julie was super wonderful to work with. She really took her time and explained everything we needed to know about our hot tub in great detail. She knows her stuff! On top of this, Julie was so positive and full of..." Read more

a month ago

Google review

Mike Dennis

Mike Dennis star-alt star-alt star-alt star-alt star-alt

"Had an issue with my hot tub, and was impressed with the quick response by a qualified technician! Matt was polite and knowledgeable and quickly diagnosed and solved the issue. Recommend the Wellness Shop for quick and efficient service!!"

a month ago

Google review

kathy killaire

kathy killaire star-alt star-alt star-alt star-alt star-alt

"From just a phone call the sales rep was able to find me a hot tub cover that is in stock. He was polite, knowledgeable and very easy to work with. Delivery of the cover is about 10 days. Any other place we looked was 8-12 weeks. They also had the lowest price. So we are very happy with every aspect of this transaction. Katby"

a month ago

Google review

craig deasley

craig deasley star-alt star-alt star-alt star-alt star-alt

"Excellent service. Professional, quick, and efficient."

a month ago

Google review

Jeff Perkins

Jeff Perkins star-alt star-alt star-alt star-alt star-alt

"Great, kind, knowledgeable service."

a month ago

Google review

Curt Lang

Curt Lang star-alt star-alt star-alt star-alt star-alt

"We had a 6 month check up and Jason was our tech . He was wonderful . Emptied the tub cleaned it and filled it . Added all necessary chemicals . Took the time to go over all chemicals with us and explained every chemical in detail . The water is crystal clear ! He went above and beyond was patient and polite . Also had the chemicals we were low on in his tru..." Read more

a month ago

Google review

Eva Carlisle

Eva Carlisle star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly staff. I highly recommend the Wellness Shop at Jacuzzi Barrie for all you hot tub needs!"

a month ago

Google review

Ray Shelley

Ray Shelley star-alt star-alt star-alt star-alt star-alt

"We had an unbelievable experience ordering our Jacuzzi For Life spa from the Wellness Shop in Burlington. Matt's knowledge and service in the shop was exceptional as was his follow up pre and post delivery. The Hot Tub Movers on delivery day also provided outstanding service as did Calibre Electric on the installation. A great experience all around! Thanks..." Read more

a month ago

Google review

Eileen Joyce Harvey

Eileen Joyce Harvey star-alt star-alt star-alt star-alt star-alt

"Hi the Wellness Shop has a great service plan and their employees are always helpful and courteous."

a month ago

Google review

stephan kewarth

stephan kewarth star-alt star-alt star-alt star-alt star-alt

"We purchased our Jacuzzi hot tub at the Wellness Shop in Barrie. Excellent product and excellent customer service. Knowledgeable staff, no pressure sales. We visited the shop several times before making our decision and were never pressured. We really appreciated that they have hot tubs in the store that you can try go in. That really helped us narrow d..." Read more

a month ago

Google review

Christa Irvine

Christa Irvine star-alt star-alt star-alt star-alt star-alt

"So happy we decided to check out the wellness Shop in Whitby. Andre is Friendly and knowledgeable, willing to go the extra mile. We are extremely happy with our massage chair"

a month ago

Google review

Frank Fehir

Frank Fehir star-alt star-alt star-alt star-alt star-alt

"Response to need for repair was very quick. Repairman Matthew was very knowledgeable and polite. Made repairs in great time. Took time to make suggestions on how to keep hot tub running for long time. Would highly recommend both Matthew and repair company"

a month ago

Google review

Carey Abma

Carey Abma star-alt star-alt star-alt star-alt star-alt

"Julie was fantastic! She was extremely attentive, got to know our family and our needs and matched us with the right product. She made us feel valued and we know that if we have any issues, we will be well taken care of by her and the wellness shop team. Can’t wait to start using our new spa!"

a month ago

Google review

Daniel Carnat

Daniel Carnat star-alt star-alt star-alt star-alt star-alt

"Great service, fair pricing, highly recommend."

2 months ago

Google review

Stephen Wickett

Stephen Wickett star-alt star-alt star-alt star-alt star-alt

"We had a great experience at the Wellness Shop in Burlington. We feel we got a great Jacuzzi at a great price. Julie was very helpful. She was flexible regarding scheduling a visit with us and has been helpful since our purchase with her "spa school" and follow-up information through emails. The set-up and installation was very smooth and the Wellness Shop a..." Read more

2 months ago

Google review

Larry Headley

Larry Headley star-alt star-alt star-alt star-alt star-alt

"Positively the best Hot Tube service in Barrie."

2 months ago

Google review

Jerry Curtis

Jerry Curtis star-alt star-alt star-alt star-alt star-alt

"I had Chase from the Wellness Shop come in to do a repair on my hot tub. He was extremely professional and polite. He fixed my issue quickly and left the area clean and tidy. The entire process was excellent. From my initial contact to set up the appointment to the tech letting me know he was on his way and ETA. I really liked getting the service report via..." Read more

2 months ago

Google review

Ilda

Ilda star-alt star-alt star-alt star-alt star-alt

"I recently purchased a Clearlight full spectrum sauna at the Wellness Shop. My husband and I did a lot of research prior to deciding on the Clearlight brand - it ticked all the boxes and more. An added bonus was that delivery and installation of electrical outlet and the sauna were covered in the price. The customer service at Wellness Shop (Mandi who sold u..." Read more

2 months ago

Google review

Jennifer Pereira

Jennifer Pereira star-alt star-alt star-alt star-alt star-alt

"We loved the service we got with the wellness shop and love our sauna!"

2 months ago

Google review

Driveway Guys

Driveway Guys star-alt star-alt star-alt star-alt star-alt

"Great, fast and friendly service for our spa. Highly recommend. Thanks again."

2 months ago

Google review

Bob Wellington

Bob Wellington star-alt star-alt star-alt star-alt star-alt

"Troy was the technician who came to replace the pressure switch in our J245. He arrived within the appointment window and gave us enough notice so we could be ready for him. He was able to complete the repair quickly and was very professional in explaining what the issue was so we could understand the problem and whether we could take steps to prevent simi..." Read more

2 months ago

Google review

Fred Roberts

Fred Roberts star-alt star-alt star-alt star-alt star-alt

"Barb was very professional and efficient. The delivery, and follow-up was smooth. Great product and process."

2 months ago

Google review

Rick Bryant

Rick Bryant star-alt star-alt star-alt star-alt star-alt

"Service man arrived on time; phoned to let me know when he was 1/2 hr away; dealt with issue in 15mins; got hot tub working and ordered a replacement part for future install"

2 months ago

Google review