Jacuzzi Ontario Reviews & Testimonials

5 (2,014)

Reviews: 2,014


5
95%
4
5%
3
0%
2
0%
1
0%

100% of customers would recommend Jacuzzi Ontario

Sandra

Sandra star-alt star-alt star-alt star-alt star-alt

"We had a great experience buying our Brook hot tub by Aquasolus from The Wellness Shop. The staff were friendly, honest, and helped us find the perfect fit. The whole process was smooth and easy. We highly recommend The Wellness Shop!"

2 months ago

Google review

lisa knight

lisa knight star-alt star-alt star-alt star-alt star-alt

"Excellent customer care team that works with you quickly to help you with service and products. I highly recommend recommended giving them a try."

2 months ago

Google review

Frank van Doorn

Frank van Doorn star-alt star-alt star-alt star-alt star-alt

"We recently upgraded our hot tub and the entire process was seamless. Our sales representative, Melanie, was fantastic to work with. We were able to trade in our 6 year old hot tub and received a very fair, good deal on the new j335 model. The logistics and white glove service by Hot Tub Movers were equally impressive. They were extremely professional, effic..." Read more

2 months ago

Google review

Karin Sullivan

Karin Sullivan star-alt star-alt star-alt star-alt star-alt

"We just bought a hot tub from Jacuzzi Kitchener. The process was seamless and we are so happy with how everything went!"

2 months ago

Google review

LORENA Iogna

LORENA Iogna star-alt star-alt star-alt star-alt star-alt

"Wellness shop is very professional with skilled techs. Very happy with our recent service call and repairs."

2 months ago

Google review

Jane Angus

Jane Angus star-alt star-alt star-alt star-alt star-alt

"Our experience at the jacuzzi Burlington was amazing. Julie was fantastic. No pressure, gave us different options. I highly recommend a wet test.( bring your suit, get in) From the wonderful delivery guys, friendly, experienced and knowledgeable of putting our new tub in place. From the time of purchase, delivery, hook up and first use of our tub, Wellness..." Read more

2 months ago

Google review

Christina Giordano

Christina Giordano star-alt star-alt star-alt star-alt star-alt

"They were amazing wonderful customers service and was able too help out with a small clip that we needed to be replaced. Emil was also are very knowledgeable and helpful with questions we needed answered"

2 months ago

Google review

Sharp

Sharp star-alt star-alt star-alt star-alt star-alt

"If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my WhatsApp contact details are listed there."

2 months ago

Google review

Paolo Lamanna

Paolo Lamanna star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish. The team was honest, professional, and efficient throughout the entire process. Communication was excellent, and everything was delivered as promised. I would highly recommend them to anyone looking for a quality hot tub supplier."

2 months ago

Google review

Dave and Allison

Dave and Allison star-alt star-alt star-alt star-alt star-alt

"Ryan was so informative and professional. Definitely will be calling him if we have any further fixes or questions."

2 months ago

Google review

Angela Stone

Angela Stone star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service, especially compared to the alternative options in muskoka. I have always been impressed with their service and trust their assessment and work."

2 months ago

Google review

Candice Reale

Candice Reale star-alt star-alt star-alt star-alt star-alt

"Great service! Very responsive and nice!"

2 months ago

Google review

Bonnie Marquis

Bonnie Marquis star-alt star-alt star-alt star-alt star-alt

"We had a great experience with the Wellness Shop. They were all very helpful. Brendan was very knowledgeable and he was great at answering all our questions. I would definitely recommend them."

2 months ago

Google review

Sarah Rzeszotko

Sarah Rzeszotko star-alt star-alt star-alt star-alt star-alt

"Great service by sales rep. Matt. He was always there and ready to answer any questions. He also helped us through some minor issues."

2 months ago

Google review

Sean Davoren

Sean Davoren star-alt star-alt star-alt star-alt star-alt

"Jamie Young, service technician from the Wellness Shop was on site to repair our Jacuzzi J-335. He was very professional and efficient and a pleasure to deal with. Keep up the excellent work."

2 months ago

Google review

Cheryl

Cheryl star-alt star-alt star-alt star-alt star-alt

"Dealing with The Wellness Shop was a pleasure right from the start. Kerry was very informative and not pushy. We started the process in the fall of 2025 and made our purchase in Jan 2026. We were never pressured to make the purchase. Installation was amazing and the support from Kerry was great!!!! I highly recommend"

2 months ago

Google review

Donna Mandley

Donna Mandley star-alt star-alt star-alt star-alt star-alt

"Awesome customer service! Matt found the issue quickly and looked for any other issues that might arise. Highly recommend."

3 months ago

Google review

Adrianna Czornyj

Adrianna Czornyj star-alt star-alt star-alt star-alt star-alt

"Always amazing service! Wouldn’t go anywhere else!"

3 months ago

Google review

Nancy Griffith

Nancy Griffith star-alt star-alt star-alt star-alt star-alt

"Great service from Nicole at the Wellness Shop and the team at Calibre electric."

3 months ago

Google review

Connie Fendley

Connie Fendley star-alt star-alt star-alt star-alt star-alt

"Tech was knowledgeable and quick to diagnose issues. Tech let me know when the repairs would be done."

3 months ago

Google review

Janice McLachlan

Janice McLachlan star-alt star-alt star-alt star-alt star-alt

"When I walked into the Wellness Shop, my husband and I were unsure as to whether we wanted to buy a hot tub. I was greeted by a friendly employee, Matt, who was most informative, communicative, and friendly? We ended up purchasing a Jacuzzi and have never been sorry since The communication with the Wellness Shop has been outstanding and Matt even came out..." Read more

3 months ago

Google review

Elena B

Elena B star-alt star-alt star-alt star-alt star-alt

"We’ve been enjoying our swim spa for 3 years now and required a service call for a part replacement. The technician was very helpful and replaced the part we needed on the spot along with providing some other helpful tips/info."

3 months ago

Google review

kim moulsdale

kim moulsdale star-alt star-alt star-alt star-alt star-alt

"My husband and I would like to give "thumbs-up" to FIXMYHOTUB. We have been using this company for several years. We do not own a Jacuzzi (HydroSpa - no longer made) and FIXMYHOTUB services our tub without questions or extra costs. The Technicians are wonderful, helpful, knowledgeable, friendly and "go the extra mile" for customer satisfaction! "Shout - ou..." Read more

3 months ago

Google review

Chantal Getson

Chantal Getson star-alt star-alt star-alt star-alt star-alt

"Excellent customer service with friendly, informative service techs."

3 months ago

Google review

Danny Bozzelli

Danny Bozzelli star-alt star-alt star-alt star-alt star-alt

"Had a great visit from Andrew to replace the mineral cell for my Jazuzzi swim spa. Andrew was knowledgeable and friendly and provided areas of repairs (new cover) based on his observations. Great professional. Hope to have Andrew back for my next service."

3 months ago

Google review