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Jim Ross
Robert Sabelli
"Greg did a great job, very professional and efficient"
3 months ago
Google review
Timothy Rye
"After doing a little research I decided to visit the wellness shop showroom in Burlington. I met Julie and she took me through all of the options. We bought that night! One week later the white glove delivery service was top notch and we were in it 24 hours later! From start to finish the communication and process was amazing. Great company to deal with..." Read more
3 months ago
Google review
Richard Freedhoff
"We recently bought a Clearlight Sanctuary 2 Infrared Sauna from the Wellness Shop in Ancaster. Matt was very helpful and informed and made the total experience seemless from making our decision to set up in our house. I would wholeheartedly recommend the Wellness Shop for your sauna needs!"
3 months ago
Google review
mark hillhouse
"Great products and great service always. Highly recommend"
3 months ago
Google review
Jamie Ridealgh
"Great to deal with, knowledgeable and looking care of everything before the warranty was up. Eric was awesome to deal with specifically"
3 months ago
Google review
Brian Heidt
"Friendly, professional and informative. Very helpful with start up and operation."
3 months ago
Google review
Mike Raines
"Tim Wisniewski with the Wellness Shop was great. He is extremely knowledgeable, he explained everything very clearly and has a likeable personality."
3 months ago
Google review
Melissa McKenzie
"I can’t recommend Matt from jacuzzi enough the service he has always provided has been prompt and efficient, and our hot tub is now running perfectly. Always a 5 star for us for sure."
3 months ago
Google review
Dave Mitchell
"Greg the technician arrived under adverse conditions to changeout the water pump. The removable deck was frozen in place, but he managed to remove the panel and do the necessary repairs. He arrived on time and was out of there after having to drain the hot tub within the hour. Hot tub is filled and up and running now. Very happy with the service, but would..." Read more
3 months ago
Google review
John Maggio
"We experienced an issue with our jacuzzi hot tub and reached out to the Wellness shop. They immediately responded back to us and noted that our tub had not been working, and we needed prompt service. They sent a tech within a day. We had Julio and he was super knowledgeable. He explained a few things to us that we didn't know, and we have been hot tub owners..." Read more
3 months ago
Google review
Lynn Keats
"Friendly and quick service - very knowledgeable. Would highly recommend"
3 months ago
Google review
Paul Edwards
"I would highly recommend Matt at the Burlington showroom. From first contacting Matt in the morning, we had the sale wrapped up delivery scheduled by the end of the day. I bought a 3yr old used Jacuzzi hot tub and every was in perfect condition. Delivery and set up went perfect and the whole transaction was seamless. The Wellness Shop were super professional..." Read more
3 months ago
Google review
Stephanie Taylor
"Fast, efficient and Jamie the repair tech was amazing! I would 100% recommend this to anyone who's having any trouble with their hot tub. He was there first thing in the morning hottub was up and running by noon. Thanks again guys!"
3 months ago
Google review
John Parlow
"Amazing service. On time. Had the parts in hand. Had be up and running in 1.5 hrs."
3 months ago
Google review
Stacey
"Brendan was great to deal with. He answered all my questions before the purchase as well as after! Delivery went very smoothly. Would recommend the Wellness Shop to anyone looking for a great quality hottub with great service!"
4 months ago
Google review
Dave Dixon
"excellent salesman. made sure we got what we wanted. delivery on time and great delivery and setup team. very impressed with the whole deal. start to finish!!"
4 months ago
Google review
Jenn Hyde
"Mandi has been so helpful in getting our spa set up. We were in her store 6 months before purchasing and she's been nothing but a great resource for all of our questions too. We cannot wait to use our new tub, just in time for Christmas!"
4 months ago
Google review
Chris Costabile
"My service advisor went above & beyond during the extreme weather conditions to make out hot tub run smoothly & very clean. Thank you always happy with the service"
4 months ago
Google review
Andrew Laffey
"From the time we entered the store, to post-delivery, Mandi was a consummate professional. She was knowledgable, professional accommodating, and easy to deal with. My wife and I are thrilled with our 3-pod Clearlight Infrared Sauna. A special shoutout goes to Matt, also at the Burlington Store, for his assistance ... The Clearlight is more expensive; however..." Read more
4 months ago
Google review
Lesley Buttle
"Our dealing with Wellness Shop and Matt were excellent. Their communication skills kept us well-informed. Their service was first-rate. Wellness Shop is the only business we deal with to help us with our hot tub needs. Thanks guys!"
4 months ago
Google review
Max Anshilevich
"Great customer service. Ontime. Explained everything and what needed to be repaired. Very kind"
4 months ago
Google review
Kori Organ
"Jacuzzi Julie is a gem. A caring professional that provides guidance and friendly helping advise. Thank you for the time and product recommendations."
4 months ago
Google review
Steel Bender
"Always professional. Been happy with their service for years"
4 months ago
Google review
Cynthia Moylan
"We recently purchased a hot tub from the Wellness Shop at Jacuzzi London. Mike walked us through the show room and answered all our questions. His knowledge and help throughout the purchase and delivery/set up of our new hot tub was exceptional. He followed up with a check-in that first week, again answering all our questions. We are thankful for such an..." Read more
4 months ago
Google review
"Great experience in purchasing our hot tub. Rob was very knowledgeable and helpful. Made the experience very simple and smooth. Delivery was great as well. Right on time and drop off was quick and professional."
3 months ago