Jacuzzi Ontario Reviews & Testimonials

5 (2,045)

Reviews: 2,045


5
95%
4
5%
3
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100% of customers would recommend Jacuzzi Ontario

Jason Leach

Jason Leach star-alt star-alt star-alt star-alt star-alt

"Our experience was smooth from start to finish. No hidden costs or fees. Also Jamie, our tech looked at a couple other minor things and shared some valuable tips on maintaining our hot tub. Would highly recommend for any service needs."

2 months ago

Google review

Dale Woitte

Dale Woitte star-alt star-alt star-alt star-alt star-alt

"Technician was on time - super friendly and shared lots of tips. Took moments to determine the issue and provide a solution"

2 months ago

Google review

Duane Costa

Duane Costa star-alt star-alt star-alt star-alt star-alt

"Great tub easy to install and the family loves it. Customer service is great and staff are always available for questions on the phone."

2 months ago

Google review

Genie Lamp Studios

Genie Lamp Studios star-alt star-alt star-alt star-alt star-alt

"I purchased an Eden hot tub from the Wellness Shop at Jacuzzi Whitby. My sales agent was Matteo Sacco. Matteo made everything go smoothly from the sale to the delivery and electrical. We are very happy with the Eden hot tub and the great service we received. The tub is excellent and a perfect size."

2 months ago

Google review

Greg K

Greg K star-alt star-alt star-alt star-alt star-alt

"Great experience with Michael Boyle. He helped us pick out the perfect tub for our family. We had a minor issue after installation and he was incredibly helpful with troubleshooting it with us and making sure it was resolved and we were happy. Would recommend wellness shop to our family and friends."

2 months ago

Google review

Al Berezuk

Al Berezuk star-alt star-alt star-alt star-alt star-alt

"The service performed on our hot tub was second to none. From booking the appointment to the actual service, the entire process was seamless. The technician, Matt, was personable, professional, and efficient. He quickly diagnosed the issue and then completed the repair. I would definitely recommend the Wellness Shop & Fix My Hot Tub."

2 months ago

Google review

Sandra K

Sandra K star-alt star-alt star-alt star-alt star-alt

"Had my quarterly cleaning of my hot tub and the tech was fabulous. Showed up on time, was very helpful and efficient. Would absolutely recommend."

3 months ago

Google review

Richard Tytus

Richard Tytus star-alt star-alt star-alt star-alt star-alt

"Great service Mathew was very personable and knowledgeable. Thanks for your help."

3 months ago

Google review

Timur Chowdhury

Timur Chowdhury star-alt star-alt star-alt star-alt star-alt

"Great experience buying a Jacuzzi from Wellness Shop. They took care of almost everything and the Jacuzzi is fantastic! We use it almost every day!"

3 months ago

Google review

Toluwani Daramola

Toluwani Daramola star-alt star-alt star-alt star-alt star-alt

"Great team. Fixed the tub also saved us. Over 900 dollars as well. I am glad to use them,"

3 months ago

Google review

Kirsty McKenzie

Kirsty McKenzie star-alt star-alt star-alt star-alt star-alt

"Although there was an issue with the cover that was delivered, the service technician immediately resolved it as he had a direct line to order a replacement. It was nice to see they expedited an order to ensure we didn’t have to wait too much longer for a hot tub replacement cover."

3 months ago

Google review

Elisa Arciero

Elisa Arciero star-alt star-alt star-alt star-alt star-alt

"Our hot tub jet and lights were not working when we first got our new tub. My sales rep, Neva, helped me connect with the Wellness Shop Customer Care. Within a few days a technician, Andrew, came and got everything working with Aqua Solus' support. Andrew did not leave until everything was working properly! He even took the time to go through our starter..." Read more

3 months ago

Google review

Franco Niutta

Franco Niutta star-alt star-alt star-alt star-alt star-alt

"Ryan was fantastic! He came out to service our hot tub after we had a jet that wasn’t cooperating. He assessed the issue within minutes, explained what was needed, and ordered the replacement part right away. The whole experience was excellent from start to finish. Booking the appointment was easy, the notifications kept me informed throughout, and I was ev..." Read more

3 months ago

Google review

Mario Neto

Mario Neto star-alt star-alt star-alt star-alt star-alt

"Great place to buy a Hot Tube! Great sales people very knowledgeable and always there to help when you have a problem. I would recommend anyone to go there if looking for a spa they have a huge showroom."

3 months ago

Google review

Tina Sodhi

Tina Sodhi star-alt star-alt star-alt star-alt star-alt

"We had an issue with our hot tub. Jamie was excellent. He was very efficient in getting it fixed quickly. Would definitely recommend them"

3 months ago

Google review

Eran Lazarovich

Eran Lazarovich star-alt star-alt star-alt star-alt star-alt

"Great service and everything you ever need for your hot tub. They are efficient and extremely professional."

3 months ago

Google review

Sandra Giguere

Sandra Giguere star-alt star-alt star-alt star-alt star-alt

"Our service with Jacuzzi has always been top notch! We don't regret buying Jacuzzi. Product is top notch and so are the service people."

3 months ago

Google review

Lulu

Lulu star-alt star-alt star-alt star-alt star-alt

"Customer service by Mandi went well and beyond! Thank you for all your help🙂"

3 months ago

Google review

Paul de Vries

Paul de Vries star-alt star-alt star-alt star-alt star-alt

"Ryan was excellent. He came on time and was very good. Ryan gave good advice and had all the parts I required. I will recommend him highly."

3 months ago

Google review

Andre Doiron

Andre Doiron star-alt star-alt star-alt star-alt star-alt

"We had a lighting inquiry so a technician came to ensure things were working properly. He did a thorough check and explained everything very knowledgeably."

3 months ago

Google review

Michael Kyriacou

Michael Kyriacou star-alt star-alt star-alt star-alt star-alt

"Great service and we are enjoying our new Ontario hot tub. They were very informative about all of the products and process without any pressure sales. The delivery and installation went exactly as promised."

3 months ago

Google review

Erika Igneski

Erika Igneski star-alt star-alt star-alt star-alt star-alt

"We recently purchased a used hot tub from the Wellness shop and experienced an issue with loosing a significant amount of water and the temperature not heating. Julio the service technician came to assess the concerns and found the water leak problem immediately. Julio was quick to fix the issue. He was extremely knowledgeable and spent some time going over..." Read more

3 months ago

Google review

Harp Ahluwalia

Harp Ahluwalia star-alt star-alt star-alt star-alt star-alt

"Quick arrival and great job - reasonable price - thanks"

4 months ago

Google review

Andrew Bogosky

Andrew Bogosky star-alt star-alt star-alt star-alt star-alt

"We had an awesome experience buying our hot tub from Stuart! he was friendly, knowledgeable, and witty. He took the time to answer all of my ridiculous questions and explained everything as clearly as he could and helped us choose the perfect hot tub for our family with the lights speakers and water fall being a big hit for the kids. Even after the sale, Stu..." Read more

4 months ago

Google review

Lori Wilkins

Lori Wilkins star-alt star-alt star-alt star-alt star-alt

"Such an amazing experience!! Everything went exactly as planned. Matt the salesman made everything seamless!! The set up crew...hands down top notch!!"

4 months ago

Google review