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Dave Dixon
Jenn Hyde
"Mandi has been so helpful in getting our spa set up. We were in her store 6 months before purchasing and she's been nothing but a great resource for all of our questions too. We cannot wait to use our new tub, just in time for Christmas!"
2 months ago
Google review
Chris Costabile
"My service advisor went above & beyond during the extreme weather conditions to make out hot tub run smoothly & very clean. Thank you always happy with the service"
2 months ago
Google review
Andrew Laffey
"From the time we entered the store, to post-delivery, Mandi was a consummate professional. She was knowledgable, professional accommodating, and easy to deal with. My wife and I are thrilled with our 3-pod Clearlight Infrared Sauna. A special shoutout goes to Matt, also at the Burlington Store, for his assistance ... The Clearlight is more expensive; however..." Read more
3 months ago
Google review
Lesley Buttle
"Our dealing with Wellness Shop and Matt were excellent. Their communication skills kept us well-informed. Their service was first-rate. Wellness Shop is the only business we deal with to help us with our hot tub needs. Thanks guys!"
3 months ago
Google review
Max Anshilevich
"Great customer service. Ontime. Explained everything and what needed to be repaired. Very kind"
3 months ago
Google review
Kori Organ
"Jacuzzi Julie is a gem. A caring professional that provides guidance and friendly helping advise. Thank you for the time and product recommendations."
3 months ago
Google review
Steel Bender
"Always professional. Been happy with their service for years"
3 months ago
Google review
Cynthia Moylan
"We recently purchased a hot tub from the Wellness Shop at Jacuzzi London. Mike walked us through the show room and answered all our questions. His knowledge and help throughout the purchase and delivery/set up of our new hot tub was exceptional. He followed up with a check-in that first week, again answering all our questions. We are thankful for such an..." Read more
3 months ago
Google review
Marianne Groves
"We highly recommend Wellness Shop for all your hot tub needs. Our sales rep, Matt, was a huge help and so incredibly patient with us. He took the time to answer all our newbie hot tub owner questions! We did shop around but ultimately the Wellness Shop blew us away with their customer service."
3 months ago
Google review
Mirella Shreve
"This is my second year signing up Hot tub Maintenance with the Wellness Shop. My hot tub was purchased elsewhere, but I was still able to sign up for the yearly maintenance plan. Professional and friendly representatives. They also helped me instantly fix a foam issue by recommending the right products and amounts for my specific tub."
3 months ago
Google review
Jordan D
"Our hot tub has exceed our expectations, along with the service we get from Matt! Great product!"
3 months ago
Google review
Rob & Krys MACKENZIE
"Reliable, friendly and proffessional service is always our expeirence. Would definately recommend,"
3 months ago
Google review
Craig Jacobs
"We purchased a Hot tub last month from the Wellness Shop in London and have been enjoying it ever since! Our family of 5 outgrew our old one and are super happy we can all go in and enjoy it again together a couple of times a week. Michael was great from the very start in the store! It took the exact amount of time they said it would take to get made and..." Read more
3 months ago
Google review
Feisal Hirani
"Awesome service and professionalism! Online booking was fantastic, received regular updates. Greg was fantastic, took a look, fixed up my issues, took the time to explain the situation and got my 'broken' pump working without trying to gouge me for an unnecessary replacement. Appreciate the team!"
3 months ago
Google review
Jessica Morris
"Highly recommend the wellness shop in Kitchener. Chase helped us find the perfect Sauna for us. The coordination with the delivery guys and the electrician was seamless. Definitely would purchase from him again"
3 months ago
Google review
Dave Mastronardi
"Great experience with the Wellness shop. From knowledgeable sales, to electrical install, to sauna install, turn key white glove service. Purchased the Clearlight Sanctuary 2 sauna and it's fantastic."
3 months ago
Google review
Alex F
"Good customer service and after sale care."
3 months ago
Google review
Sharron Fry
"Service person was prompt, professional and polite. Shared the diagnosis and recommended repair before proceeding with the work, which I appreciated. After discussing the options, the service person completed the work quickly. Then spent time to tidy up and leave me with recommendation of what to do if the problem reoccurs. Very appreciate of the service (t..." Read more
3 months ago
Google review
paul paul
"Zack was an amazing resource. He went above and beyond to ensure everything was done professionally"
3 months ago
Google review
Jay P
"Mandi provided great sales and and after sales support. We absolutely love our J 345. We are in it daily."
3 months ago
Google review
JV Pro Fitness
"Great so far! Delivery was on time and smooth and the hot tub is perfect for us. Thank you Wellness Shop!"
3 months ago
Google review
Brian
"Fast professional service and good price."
3 months ago
Google review
Fern Stancer
"The team at the Wellness Shop and Fix my Hot Tub is second to none. The service they give us is truly excellent. The time and caring to go over all and properly fix and take care of our Jaccuzi Hot tub is the best. We have tried others and they do not compare at all. I highly recommend this team for all your Hot Tub needs. Thanks again so very much all!!"
3 months ago
Google review
Steven Chipping
"Mario the service tech came a day earlier than expected. He diagnosed the problem and called me right away. Will be returning to take care of the repair."
4 months ago
Google review
"excellent salesman. made sure we got what we wanted. delivery on time and great delivery and setup team. very impressed with the whole deal. start to finish!!"
2 months ago