Jacuzzi Ontario Reviews & Testimonials

4.9 (1,259)

Reviews: 1,259


5
94%
4
6%
3
0%
2
0%
1
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100% of customers would recommend Jacuzzi Ontario

brad McVety

brad McVety star-alt star-alt star-alt star-alt star-alt

"Ordered a hot tub from Brendan Hambleton back in November but because of COVID was told it probably wouldn’t come until May but to my surprise it was here the beginning of February. Delivery was fast and painless, and Brendan called and walked me through the start up and all the chemicals I received. A day after I got it the lights started to flicker on it..." Read more

3 years ago

Google review

Vincent Harrison

Vincent Harrison star-alt star-alt star-alt star-alt star-alt

"I have been in contact with Jacuzzi Hamilton for months on and off now deciding which spa brand to go with. We have decided to go with Jacuzzi as our salesperson Freddy Parreira has been exceptionally helpful and prompt with answers to our abundant amount of questions we’ve had over the past few months making our decision, Freddy has made it clear that the s..." Read more

3 years ago

Google review

Andre Favron

Andre Favron star-alt star-alt star-alt star-alt star-alt

"Having recently purchased a hot tub directly from Jacuzzi (installed a little over a month ago) I can honestly say that the entire process, and now the installed product itself far exceeds my hopes, let alone my expectations. I have learned that not only are they the originators of the entire hot tub industry with decades of experience but they act like they..." Read more

3 years ago

Google review

Revital Wanono

Revital Wanono star-alt star-alt star-alt star-alt star-alt

"Alissa was really wonderful. She was helpful and knowledgeable able able to accommodate all of our requests. All of her responses were timely and clear. Looking forward to getting our spa."

3 years ago

Google review

Gregory G

Gregory G star-alt star-alt star-alt star-alt star-alt

"Good selection of tubs! Good promotions. Chemicals could be a bit cheaper but that’s how they make money. Would recommend!"

3 years ago

Google review

Julie Zikman Toporoski

Julie Zikman Toporoski star-alt star-alt star-alt star-alt star-alt

"Excellent sales and customer service support on a high demand product at a high demand time. Hot tub arrived in a timely fashion and all my questioned have been and continue to be answered."

3 years ago

Google review

Lucian Sicoe

Lucian Sicoe star-alt star-alt star-alt star-alt star-alt

"Sales person Lauren dit everything possible to deliver the excelent product (Hot Tub Jacuzzi J-245) in time and as promised. We are very happy with the product and was an excellent Christmas gift for our family."

3 years ago

Google review

Tamara Trotman

Tamara Trotman star-alt star-alt star-alt star-alt star-alt

"My husband and I purchased our first hot tub from Jacuzzi Vaughan and it was a great experience. You go by appointment and the staff show you all the options available and there are many. Mike assisted us and his level of knowledge on each tub was so in-depth it made our decision very easy. Mike is very friendly and had us laughing the entire appointment..." Read more

3 years ago

Google review

Chasing 7

Chasing 7 star-alt star-alt star-alt star-alt star-alt

"Excellent tub and service! Happy with my choice after owning previous tubs this one is the best by far!"

3 years ago

Google review

Sr Red

Sr Red star-alt star-alt star-alt star-alt star-alt

"I have found their sales and retail to be excellent. I have been waiting for a month and a half to have a wet end replaced on my tub that I purchased from them. Their communication for after sales service seems lacking."

3 years ago

Google review

Francie Kane

Francie Kane star-alt star-alt star-alt star-alt star-alt

"Jacuzzi Burlington is the BEST spa seller in the area. Easy to deal with and job completed in a timely manner."

3 years ago

Google review

Michelle Suppa

Michelle Suppa star-alt star-alt star-alt star-alt star-alt

"We got the sanctuary corner sauna delivered last week. Since installation wasn’t available because of being in a Covid red zone we attempted to assemble it ourselves. Instructions weren’t always clear but I had watched a couple YouTube videos that helped. After 3 hours of fitting it together in a pretty tight spot in our basement it was done. Been using it e..." Read more

3 years ago

Google review

Jim Crawford

Jim Crawford star-alt star-alt star-alt star-alt star-alt

"Best price on Jacuzzi products!"

3 years ago

Google review

Zorin OS

Zorin OS star-alt star-alt star-alt star-alt star-alt

"Hands down the best store in all of Hamilton Burlington Oakville and Ancaster"

3 years ago

Google review

Jessica Tersigni

Jessica Tersigni star-alt star-alt star-alt star-alt star-alt

"Excellent service and super knowledgeable employees. We are loving the tub!!!"

3 years ago

Google review

Chris Lewis

Chris Lewis star-alt star-alt star-alt star-alt star-alt

"I sent an email about a problem with the cover on my hot tub ... I got response first thing next day, quick and friendly - answered a few questions and sent a picture. Within 48 hours the problem was resolved. Fast and helpful. Great team."

3 years ago

Google review

Kostas Tsambourlianos

Kostas Tsambourlianos star-alt star-alt star-alt star-alt star-alt

"The service and expertise was exceptional. Will definitely be using them again!"

3 years ago

Google review

Karen Paterson

Karen Paterson star-alt star-alt star-alt star-alt star-alt

"Great customer service. Love our new Jacuzzi Hot Tub!"

3 years ago

Google review

Colleen Allen

Colleen Allen star-alt star-alt star-alt star-alt star-alt

"I have been jacuzzi owner for a year now, and the service I still receive is outstanding! For example, I had to change my uv bulb after one year or so, and have never done it before. I must have been in the store five times but my problem was where it was located in my spa. I just could not find it. Zack took the time to drive out to see my spa, which was h..." Read more

3 years ago

Google review

sheldon maddox

sheldon maddox star-alt star-alt star-alt star-alt star-alt

"Place is awesome. Very helpful staff."

3 years ago

Google review

Breyten van Tonder

Breyten van Tonder star-alt star-alt star-alt star-alt star-alt

"Very friendly staff and heaps of practical advise and support when needed."

3 years ago

Google review

George Lunick

George Lunick star-alt star-alt star-alt star-alt star-alt

"We family recently purchased the Jacuzzi sanctuary 3 infrared sauna from the London Jacuzzi Store. I would like to say that the entire purchase experience from the knowledgeable selling staff to the installation in our home was a pleasant experience. The Sauna looks and works awe sum"

3 years ago

Google review

Prasenjit Banerjee

Prasenjit Banerjee star-alt star-alt star-alt star-alt star-alt

"Great experience, we are very happy with our hot tub."

3 years ago

Google review

Steven C. Johnson

Steven C. Johnson star-alt star-alt star-alt star-alt star-alt

"Julie guided us through the process of selection, delivery and installation with great care and professionalism. We are new to Jacuzzi but so far the results have exceeded our expectations."

3 years ago

Google review

Leslie Morris

Leslie Morris star-alt star-alt star-alt star-alt star-alt

"Brendan at Jacuzzi was awesome to deal with, very informative and really took the time to educate us on the differences with hot tub brands and why Jacuzzi should be your first and only choice! Thanks Brendan and team for such a great experience!"

3 years ago

Google review