Jacuzzi Ontario Reviews & Testimonials

4.9 (1,259)

Reviews: 1,259


5
94%
4
6%
3
0%
2
0%
1
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100% of customers would recommend Jacuzzi Ontario

SHARIF ALSABBAGH

SHARIF ALSABBAGH star-alt star-alt star-alt star-alt star-alt

"Great product. Superior customer service. Freddy was amazing with his service and product knowledge."

4 years ago

Google review

michele sigston

michele sigston star-alt star-alt star-alt star-alt star-alt

"Good friendly service and early delivery"

4 years ago

Google review

Patricia D.

Patricia D. star-alt star-alt star-alt star-alt star-alt

"Amazing experience at Jacuzzi. Jen was amazing!"

4 years ago

Google review

Mike McIntyre

Mike McIntyre star-alt star-alt star-alt star-alt star-alt

"Obviously there was a longer than normal wait for our Jacuzzi Hot Tub due to the COVID-19 situation but we were were told this at the time of ordering. Hot tub was placed on an elevated platform (4') at no extra charge and the electrician was there within an hour of the tub being delivered. These guys know what they are doing!"

4 years ago

Google review

Denise Neilson

Denise Neilson star-alt star-alt star-alt star-alt star-alt

"Great pricing, fast shipping and large inventory.. will be purchasing from here again!"

4 years ago

Google review

Peter Arth

Peter Arth star-alt star-alt star-alt star-alt star-alt

"We had done our research, went to multiple hot tub stores and manufacturers, and after seeing Julie at Jacuzzi, we were sold. The price may seem higher initially, but the quality, as well as what’s included in the package is well worth it. Starting right from the sale with Julie, to the delivery team who installed everything, as well as the electricians who..." Read more

4 years ago

Google review

martin mysicka

martin mysicka star-alt star-alt star-alt star-alt star-alt

"We have been very pleased with Jacuzzi brand being much better choice than our previous two hot tubs we had. The jets are considerably more powerful providing good massage experience. The staff in Kitchener store is very professional and knowledgeable. I believe Jacuzzi is by far the best brand. I also appreciate being part of their program "Jacuzzi For Life..." Read more

4 years ago

Google review

Robert Martin

Robert Martin star-alt star-alt star-alt star-alt star-alt

"Very friendly staff. Liz was extremely helpful in the entire process of scheduling, delivery and setup."

4 years ago

Google review

Carolyn Buxton

Carolyn Buxton star-alt star-alt star-alt star-alt star-alt

"Excellent friendly and knowledgeable staff, very responsive to my questions and concerns. I now have my Clearlight Sanctuary Y sauna fully installed and I love it!"

4 years ago

Google review

Jorge Navarro

Jorge Navarro star-alt star-alt star-alt star-alt star-alt

"Excellent Service and Experience.. I will go any other places."

4 years ago

Google review

ahmad kafil

ahmad kafil star-alt star-alt star-alt star-alt star-alt

"I was looking for a part for my Jacuzzi J325 2015 hot tub , I went to the burlington store and the sales lady ( Julian ) very nice sales person directed me to the online platform to order the part , this was last week . I tried the online platform and send them an email but no respond , I went again today and tried to order it directly from Jacuzzi shop but..." Read more

4 years ago

Google review

Miranda Campbell

Miranda Campbell star-alt star-alt star-alt star-alt star-alt

"The service was excellent as soon as I walked in. Explain everything there is to know about hotubs and I left there buying one. I'd recommend anyone who is looking for a hotub, jacuzzi is the way to go. It will not disappoint at all."

4 years ago

Google review

Alison Lyver

Alison Lyver star-alt star-alt star-alt star-alt star-alt

"The team at Jacuzzi in Whitby is the best! They are thorough, patient, and incredibly knowledgeable and attentive. I would hands down, recommend them to anyone considering a hot tub!"

4 years ago

Google review

Angela Zinck

Angela Zinck star-alt star-alt star-alt star-alt star-alt

"Ordered on the website and was pleasantly surprised at how easy and convenient ti was to order chemical for my hot tub. Arrived in a timely manner and I was very pleased. I would recommend Jacuzzi Burlington. Pleasure to deal with."

4 years ago

Google review

Angelo Talidis

Angelo Talidis star-alt star-alt star-alt star-alt star-alt

"I usually don’t write reviews but I had to after dealing with Freddie. Freddie has been nothing short of amazing. He is an excellent sales rep who truly goes above and beyond to help his clients and guarantee their satisfaction. Freddie made the entire process of purchasing, delivering, starting up and enjoying our swim spa seamless. He was there every step..." Read more

4 years ago

Google review

Sue B

Sue B star-alt star-alt star-alt star-alt star-alt

"Melanie, from the Burlington store, was very friendly, knowledgeable and helpful. She took the time to explain all the features and benefits of each hot tub. It made our choice a lot easier. Once the hot tub was purchased, she kept us informed during the shipping process. When the hot tub arrived, she was proactive in making arrangements for delivery. The co..." Read more

4 years ago

Google review

Anise Warwar

Anise Warwar star-alt star-alt star-alt star-alt star-alt

"Great customer service."

4 years ago

Google review

Nathan Johnson

Nathan Johnson star-alt star-alt star-alt star-alt star-alt

"they are great people to work with. They made a lot of concessions for us & when the model we wanted to buy was sold but not updated they got us the same model with a different colour but upgraded our cover & dropped the price. I recommend anybody looking to buy a hot tub that they go talk to John! He will look after you both before & long after it's insta..." Read more

4 years ago

Google review

Corazon Goncalves

Corazon Goncalves star-alt star-alt star-alt star-alt star-alt

"Friendly, quick in responding back & easy to communicate with! Thank you!"

4 years ago

Google review

Pamela Oertel

Pamela Oertel star-alt star-alt star-alt star-alt star-alt

"The service is wonderful and the staff are wonderful to talk too. My complete order has not been shipped and a second order was shipped and we still wait for items from the first."

4 years ago

Google review

Kevin Austick

Kevin Austick star-alt star-alt star-alt star-alt star-alt

"Love the hot tub and gazebo we purchased from Jacuzzi. Great service."

4 years ago

Google review

Iman Janemi

Iman Janemi star-alt star-alt star-alt star-alt star-alt

"I'd like to comment about the professionalism and service I have been receiving from Freddy Parreira at this establishment. A year ago my wife and I came in to look at their products and we were greeted by another rep. Everything was great and we left with a wealth of knowledge about their products, a memorable experience. We came back not long ago after so..." Read more

4 years ago

Google review

Life Transitions

Life Transitions star-alt star-alt star-alt star-alt star-alt

"We couldn’t be more please about our J-365- incredible!! We also have been truly amazed with our Jacuzzi guy - James Smith, this man is an absolute hot tub genius, his knowledge and experience has guided us to a confident place as new hot tub owners- he personally, in our home, took the time to train us in “ Spa School” , helping us to master the chemicals..." Read more

4 years ago

Google review

Naguib Kerba

Naguib Kerba star-alt star-alt star-alt star-alt star-alt

"I’ve always received good service from our Jacuzzi store and needed some hot tub service. At first I was frustrated with the lack of access to live people and the messaging system did not connect me with someone I could speak with about a service package. I knew that this was a COVID-19 caused issue and it was no fault by anyone at Jaccuzi. Then along ca..." Read more

4 years ago

Google review

Hollywood19

Hollywood19 star-alt star-alt star-alt star-alt star-alt

"What a great experience! Had everything I need on the website. Fast shipping and quality products to choose from! If anyone is looking for a jacuzzi establishment that knows their stuff! This is the place."

4 years ago

Google review