Jacuzzi Ontario Reviews & Testimonials

4.9 (1,882)

Reviews: 1,882


5
95%
4
5%
3
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2
0%
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100% of customers would recommend Jacuzzi Ontario

dave sneath

dave sneath star-alt star-alt star-alt star-alt star-alt

"Thanks jordan for going above and beyond to get my tub up and running for the superbowl."

6 years ago

Google review

Melanie Minshull

Melanie Minshull star-alt star-alt star-alt star-alt star-alt

"Very helpful staff and knowledgable about all our needs."

6 years ago

Google review

Jim Phillips

Jim Phillips star-alt star-alt star-alt star-alt star-alt

"Knowledgeable and very helpful staff. Answered all my questions and offred to come on site for a "hot tub" lesson."

6 years ago

Google review

Catherine De Silva

Catherine De Silva star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful folks. Excellent service"

6 years ago

Google review

Cathy Windatt

Cathy Windatt star-alt star-alt star-alt star-alt star-alt

"Excellent experience from the moment we walked in the door! Darren is incredibly knowledgeable and helped us pick out a hot tub that we’re sure to love!! Cynthia ran the water test for us and walked us through the entire process; she is passionate about her job and we left feeling confident about keeping our newly purchased hot tub running smoothly and effi..." Read more

6 years ago

Google review

Jason Cocks

Jason Cocks star-alt star-alt star-alt star-alt star-alt

"Amazing service and quality. This is top quality products along with service couldn’t be happier!"

6 years ago

Google review

DANNY ATZORI

DANNY ATZORI star-alt star-alt star-alt star-alt star-alt

"Mike Boyle the store manager at the London location was excellent to deal with , he was there every step of the way , from purchase , delivery and set-up , his follow ups with us made things so easy . Calling him for explanation of the chemicals , how to treat the tub made my job much easier."

6 years ago

Google review

Amber S

Amber S star-alt star-alt star-alt star-alt star-alt

"Great experience.. Julie walked us through every step. She is very knowledgable and genuine. This was the 4th hot tub store we had visited, Julie provided unsurpassed customer service. Mark and his delivery crew were polite professional and took their to explain what they were doing, and ensured we were 100%satisfied before they left."

6 years ago

Google review

Elizabeth Brandeis

Elizabeth Brandeis star-alt star-alt star-alt star-alt star-alt

"Excellent, attentive and personal service. Exceeded expectations. Highly recommended!"

6 years ago

Google review

Kevin Ferguson

Kevin Ferguson star-alt star-alt star-alt star-alt star-alt

"Excellent service, great products, 5 stars for the team at Barrie jacuzzi"

6 years ago

Google review

Dave Harrison

Dave Harrison star-alt star-alt star-alt star-alt star-alt

"Staff were friendly and helpful."

6 years ago

Google review

David Schottroff

David Schottroff star-alt star-alt star-alt star-alt star-alt

"Everyone is always so helpful. Perfect place"

6 years ago

Google review

andrew woods

andrew woods star-alt star-alt star-alt star-alt star-alt

"Fantastic Custer service. The staff are well knowledge about everything."

6 years ago

Google review

Trinda

Trinda star-alt star-alt star-alt star-alt star-alt

"Excellent service! Mike was overly helpful in all areas! Very happy with our new purchase!"

6 years ago

Google review

Sean Britton

Sean Britton star-alt star-alt star-alt star-alt star-alt

"Always a great experience and educated staff!"

6 years ago

Google review

Greg Visser

Greg Visser star-alt star-alt star-alt star-alt star-alt

"Purchased a hot tub in early spring of 2019. Just went back to purchase filters but alas. The guys said it’s too early to spend that money. But I did any way. I always appreciate good service e and a friendly atmosphere. Thank you for your help and most of all. For a great hot tub !!!"

6 years ago

Google review

Marc Moncion

Marc Moncion star-alt star-alt star-alt star-alt star-alt

"I swapped my 2nd Jacuzzi J365 for an upgraded J475 Hot Tub. Everyone at Jacuzzi was exceptional, particularly Mike Kitchen, the CEO who went out of his way to make sure the transition was smooth and issue free. It's safe to say that I am a 'Jacuzzi for Life Customer!' We are enjoying our new purchase immensely, and will only buy our products from Jacuzzi..." Read more

6 years ago

Google review

Glenn Reinhardt

Glenn Reinhardt star-alt star-alt star-alt star-alt star-alt

"We have owned a Jacuzzi spa for over 13 years and wouldn’t think of owning any other make. Jacuzzi Kitchener has been more than great with parts or service when needed which ironically has not been a lot in the 13 plus years. This should speak volumes for the quality of a Jacuzzi spa. Looking forward to many more years. Cheers The Reinhardt’s"

6 years ago

Google review

dave worby

dave worby star-alt star-alt star-alt star-alt star-alt

"Customer attendant was very helpful, advised of an ongoing sale I was unaware of and saved me a few bucks. Always a good day when you save a few dollars."

6 years ago

Google review

Adam Deaves

Adam Deaves star-alt star-alt star-alt star-alt star-alt

"Always nice staff here. Never feel rushed at all."

6 years ago

Google review

Jason McHattie

Jason McHattie star-alt star-alt star-alt star-alt star-alt

"Purchased a Hot tub 3.5 yrs ago! I get my water checked at no charge weekly and would highly recommend this location. The staff are excellent!"

6 years ago

Google review

Sandy Kemp

Sandy Kemp star-alt star-alt star-alt star-alt star-alt

"Dec 19 was the coldest day of the year, with numerous extreme cold weather alerts. So I was pleasantly surprised when I looked out the window early that morning and saw our Jacuzzi technician. He was there on time to drain, clean, maintain & fill our outdoor jacuzzi. I was expecting a phone call to reschedule."

6 years ago

Google review

Deborah Cowdell

Deborah Cowdell star-alt star-alt star-alt star-alt star-alt

"Love my new Jacuzzi tub. Dave is an amazing salesperson who made me feel comfortable the moment I stepped in the door. Polite and very knowledgeable!"

6 years ago

Google review

Keith Brown

Keith Brown star-alt star-alt star-alt star-alt star-alt

"Jacuzzi is absolutely a 1st class organization. I have owned my Hot Tub for over 6 years now, with only general maintenance issues required. The Hamilton / Ancaster location has excellent staff, and offers great advice on new maintenance products to keep my Tub in pristine condition. Thanks for all your help in the past, and the future! A++"

6 years ago

Google review

Derek Butt

Derek Butt star-alt star-alt star-alt star-alt star-alt

"This store is not very big - so it isn't a browsing destination. Parking is easy - finding them a bit more difficult until you've been there - it is basically a big park of industrial stores - that are numbered in rows - so find the main entrance and then, you need the far East row, at almost the far south end of the row. Staff were very friendly and helpf..." Read more

6 years ago

Google review