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George Votruba
Joe Colasanti
"I looked all over for a hot tub and some shops don’t like to tell the truth about their product. Jacuzzi Ancaster was strait up and very knowledgeable about their products and gave me a great deal. And all in pricing. The tub the electrical the chemicals the cover the steps the delivery. Everything. Which is great. No need to worry about getting hosed for h..." Read more
4 years ago
Google review
Mark
"Experience was good, customer service was very friendly and helpful. How dealt with them for years."
4 years ago
Google review
mary ann barnes
"We had a bit of a curfluffle in the beginning. We had chosen a tub at the Burlington location, preferred a different colour that came from the Ancaster store. We thought we’d be getting the same tub, same features as the the one we’d placed the order for in Burlington. Tub arrived was installed, set up perfectly. Electricians were outstanding. Never did find..." Read more
4 years ago
Google review
dave sneath
"Thanks jordan for going above and beyond to get my tub up and running for the superbowl."
4 years ago
Google review
Melanie Minshull
"Very helpful staff and knowledgable about all our needs."
4 years ago
Google review
Jim Phillips
"Knowledgeable and very helpful staff. Answered all my questions and offred to come on site for a "hot tub" lesson."
4 years ago
Google review
Catherine De Silva
"Friendly and helpful folks. Excellent service"
4 years ago
Google review
Cathy Windatt
"Excellent experience from the moment we walked in the door! Darren is incredibly knowledgeable and helped us pick out a hot tub that we’re sure to love!! Cynthia ran the water test for us and walked us through the entire process; she is passionate about her job and we left feeling confident about keeping our newly purchased hot tub running smoothly and effi..." Read more
4 years ago
Google review
Jason Cocks
"Amazing service and quality. This is top quality products along with service couldn’t be happier!"
4 years ago
Google review
DANNY ATZORI
"Mike Boyle the store manager at the London location was excellent to deal with , he was there every step of the way , from purchase , delivery and set-up , his follow ups with us made things so easy . Calling him for explanation of the chemicals , how to treat the tub made my job much easier."
4 years ago
Google review
Amber S
"Great experience.. Julie walked us through every step. She is very knowledgable and genuine. This was the 4th hot tub store we had visited, Julie provided unsurpassed customer service. Mark and his delivery crew were polite professional and took their to explain what they were doing, and ensured we were 100%satisfied before they left."
4 years ago
Google review
Elizabeth Brandeis
"Excellent, attentive and personal service. Exceeded expectations. Highly recommended!"
4 years ago
Google review
Kevin Ferguson
"Excellent service, great products, 5 stars for the team at Barrie jacuzzi"
4 years ago
Google review
Dave Harrison
"Staff were friendly and helpful."
4 years ago
Google review
David Schottroff
"Everyone is always so helpful. Perfect place"
4 years ago
Google review
andrew woods
"Fantastic Custer service. The staff are well knowledge about everything."
4 years ago
Google review
Trinda
"Excellent service! Mike was overly helpful in all areas! Very happy with our new purchase!"
4 years ago
Google review
Sean Britton
"Always a great experience and educated staff!"
4 years ago
Google review
Greg Visser
"Purchased a hot tub in early spring of 2019. Just went back to purchase filters but alas. The guys said it’s too early to spend that money. But I did any way. I always appreciate good service e and a friendly atmosphere. Thank you for your help and most of all. For a great hot tub !!!"
4 years ago
Google review
Marc Moncion
"I swapped my 2nd Jacuzzi J365 for an upgraded J475 Hot Tub. Everyone at Jacuzzi was exceptional, particularly Mike Kitchen, the CEO who went out of his way to make sure the transition was smooth and issue free. It's safe to say that I am a 'Jacuzzi for Life Customer!' We are enjoying our new purchase immensely, and will only buy our products from Jacuzzi..." Read more
4 years ago
Google review
Glenn Reinhardt
"We have owned a Jacuzzi spa for over 13 years and wouldn’t think of owning any other make. Jacuzzi Kitchener has been more than great with parts or service when needed which ironically has not been a lot in the 13 plus years. This should speak volumes for the quality of a Jacuzzi spa. Looking forward to many more years. Cheers The Reinhardt’s"
4 years ago
Google review
dave worby
"Customer attendant was very helpful, advised of an ongoing sale I was unaware of and saved me a few bucks. Always a good day when you save a few dollars."
4 years ago
Google review
Adam Deaves
"Always nice staff here. Never feel rushed at all."
4 years ago
Google review
Jason McHattie
"Purchased a Hot tub 3.5 yrs ago! I get my water checked at no charge weekly and would highly recommend this location. The staff are excellent!"
4 years ago
Google review
"Friendly, knowledgeable staff..stayed behind closing hours to accommodate us. We had to order a service call and staff was accommodating and helpful..Great SELECTION of products."
4 years ago