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Brian Marshall
Andrej Moore
"Excellent customer service and an amazing product."
5 years ago
Google review
C T
"Always very friendly and professional! The after purchase service is excellent."
5 years ago
Google review
Josephine Mori-Stoodley
"After a difficult start with our hot tub, not knowing anything about water chemistry, Josh went above and beyond to help us with all the intricacy of water chemistry. He made several trips to our house taking the time to teach the whole family hot tub management and to teach us to empty and refill the tub. Thank you, thank you. thank you! Much appreciated"
5 years ago
Google review
KIRK BROWN
"Best service in Barrie."
5 years ago
Google review
Kent Harding
"The service is great. Well stocked and a wide variety of after care products. Particularly enjoy the various aromatic spa salts they offer."
5 years ago
Google review
drb Biederman
"In store staff always helpful and knowledgeable - greeted as a member of the jacuzzi family."
5 years ago
Google review
Jer Stephenson
"London store is always very helpful when I'm in the store getting supplies and when I needed parts mike was quick to help me out."
5 years ago
Google review
Josh Dyer
"We bought a tub in June and the experience here was great! We went to one of the "hot tub expos" in London before going here and the experiences were like night and day. Freddy is absolutely fantastic to deal with and even after 8 months if I text him with any questions he responds right away and is very helpful! I gave 5 stars only because Google doesn't..." Read more
5 years ago
Google review
Joanne Davison
"We bought our Jacuzzi hot tub 3 years ago at their Kempenfest booth . The staff helped set it up and we haven't had any problems with the tub to this day. I went into Jacuzzi to buy upkeep products last week and found the staff like always. helpful ,wise in product knowledge and giving friendly. suggestions. Example, we can bring our tub water, to have it t..." Read more
5 years ago
Google review
Paul Williamson
"Just purchased a J-375/385 Hot tub from Sergio Mauricio at Jacuzzi. Sergio was extremely knowledge, easy to deal and very professional. If you are looking for a new hot tub give Sergio a call."
5 years ago
Google review
Mike Shrubsole
"They very helpful and knowledgeable to help me with my problem"
5 years ago
Google review
George Votruba
"Friendly, knowledgeable staff..stayed behind closing hours to accommodate us. We had to order a service call and staff was accommodating and helpful..Great SELECTION of products."
5 years ago
Google review
Joe Colasanti
"I looked all over for a hot tub and some shops don’t like to tell the truth about their product. Jacuzzi Ancaster was strait up and very knowledgeable about their products and gave me a great deal. And all in pricing. The tub the electrical the chemicals the cover the steps the delivery. Everything. Which is great. No need to worry about getting hosed for h..." Read more
5 years ago
Google review
Mark
"Experience was good, customer service was very friendly and helpful. How dealt with them for years."
5 years ago
Google review
mary ann barnes
"We had a bit of a curfluffle in the beginning. We had chosen a tub at the Burlington location, preferred a different colour that came from the Ancaster store. We thought we’d be getting the same tub, same features as the the one we’d placed the order for in Burlington. Tub arrived was installed, set up perfectly. Electricians were outstanding. Never did find..." Read more
5 years ago
Google review
dave sneath
"Thanks jordan for going above and beyond to get my tub up and running for the superbowl."
5 years ago
Google review
Melanie Minshull
"Very helpful staff and knowledgable about all our needs."
5 years ago
Google review
Jim Phillips
"Knowledgeable and very helpful staff. Answered all my questions and offred to come on site for a "hot tub" lesson."
5 years ago
Google review
Catherine De Silva
"Friendly and helpful folks. Excellent service"
5 years ago
Google review
Cathy Windatt
"Excellent experience from the moment we walked in the door! Darren is incredibly knowledgeable and helped us pick out a hot tub that we’re sure to love!! Cynthia ran the water test for us and walked us through the entire process; she is passionate about her job and we left feeling confident about keeping our newly purchased hot tub running smoothly and effi..." Read more
5 years ago
Google review
Jason Cocks
"Amazing service and quality. This is top quality products along with service couldn’t be happier!"
5 years ago
Google review
DANNY ATZORI
"Mike Boyle the store manager at the London location was excellent to deal with , he was there every step of the way , from purchase , delivery and set-up , his follow ups with us made things so easy . Calling him for explanation of the chemicals , how to treat the tub made my job much easier."
5 years ago
Google review
Amber S
"Great experience.. Julie walked us through every step. She is very knowledgable and genuine. This was the 4th hot tub store we had visited, Julie provided unsurpassed customer service. Mark and his delivery crew were polite professional and took their to explain what they were doing, and ensured we were 100%satisfied before they left."
5 years ago
Google review
Elizabeth Brandeis
"Excellent, attentive and personal service. Exceeded expectations. Highly recommended!"
5 years ago
Google review
"Always Great service, products and advice!!!!"
5 years ago