Jacuzzi Ontario Reviews & Testimonials

4.9 (1,567)

Reviews: 1,567


5
94%
4
5%
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99% of customers would recommend Jacuzzi Ontario

James Smith

James Smith star-alt star-alt star-alt star-alt star-alt

"The only place I would buy a wellness product. It is an investment but the rewards are so worth it !"

5 years ago

Google review

Deena Morrison-Dimpfel

Deena Morrison-Dimpfel star-alt star-alt star-alt star-alt star-alt

"Excellent professional service! Excellent product! Very satisfied customer and I highly recommend!!"

5 years ago

Google review

mahmoud khojasteh

mahmoud khojasteh star-alt star-alt star-alt star-alt star-alt

"I wanted a hot tub for a very long time but always hesitated because I knew nothing about them. I called a few places and my search ended at jacuzzi. I want to take the time to truly thank and recommend Jennifer gaetano!! Her enthusiasm, understanding and willingness to teach is the reason why I made my purchase. She took the time to hear me out in order..." Read more

5 years ago

Google review

Priti Tomlinson

Priti Tomlinson star-alt star-alt star-alt star-alt star-alt

"Great customer service from beginning to end."

5 years ago

Google review

Dave McGibbon

Dave McGibbon star-alt star-alt star-alt star-alt star-alt

"I would recommend Jacuzzi Ontario to anyone looking. From the initial phone call from Erin Stephens, she answered all of our questions and found us the perfect Jacuzzi. Jacuzzi Ontario takes care of everything didn't have to call an electrician as it is taken care of and were great in wiring up our Jacuzzi, the delivery guys were awesome took the time to an..." Read more

5 years ago

Google review

Tania De la Rocha

Tania De la Rocha star-alt star-alt star-alt star-alt star-alt

"Best service experience I've ever had! (J425) We were shopping for a hot tub and got referred to Melanie Fogolin by a friend, we were looking to get information and we ended up closing the deal within an hour, she was the most amazing product advisor, she gave us an excellent deal and made us feel that we didn't need to have a worry in the world after making..." Read more

5 years ago

Google review

Peter Ferrante

Peter Ferrante star-alt star-alt star-alt star-alt star-alt

"Professional and knowledgeable staff made the buying decision easy. No high pressure tactics and quality of product is unmatched. Love it."

5 years ago

Google review

Ellyn Winters-Robinson

Ellyn Winters-Robinson star-alt star-alt star-alt star-alt star-alt

"Super pleased with our Jacuzzi purchase. The team was very professional and well coordinated. Installation was completely turnkey."

5 years ago

Google review

Mark Herman

Mark Herman star-alt star-alt star-alt star-alt star-alt

"Absolutely amazing service! Installation was quick and easy. The team was polite and informative. I would absolutely recommend to anyone interested."

5 years ago

Google review

Ted Abraham

Ted Abraham star-alt star-alt star-alt star-alt star-alt

"Darren was great! Very helpful throughout the whole process."

5 years ago

Google review

Jeana Davis

Jeana Davis star-alt star-alt star-alt star-alt star-alt

"We had a great experience with Erin. She helped us get into the right spa for our family. Her customer service was awesome, and she was always very fast at getting back to us. We bought our tub during covid-19 and she Facetimed us and helped walk us through the process of getting the tub set up. Thank you Erin, we are very excited!"

5 years ago

Google review

Juan La Corte

Juan La Corte star-alt star-alt star-alt star-alt star-alt

"We contacted Melanie at Jacuzzi. We were referred to her through a friend. Since our first interaction she was great. She helped us navigate the different models and options available. We discussed placement with her and what our options were. Everything was over the phone but we felt an almost exclusive dedication to us; she responded very quickly and repli..." Read more

5 years ago

Google review

Nikki Bannister

Nikki Bannister star-alt star-alt star-alt star-alt star-alt

"Absolutely wonderful company to deal with.. stayed within our budget.. they were quick and efficient when installing our hot tub.."

5 years ago

Google review

Jean-Francois Belanger

Jean-Francois Belanger star-alt star-alt star-alt star-alt star-alt

"Jacuzzi London offers great service. Do not hesitate to use the online support to contact them, they are very professional and will help you out to find a solution for you. Thanks to Sarah for the phone support!"

5 years ago

Google review

Brittany Healey

Brittany Healey star-alt star-alt star-alt star-alt star-alt

"Best customer service"

5 years ago

Google review

Steve Johnstone

Steve Johnstone star-alt star-alt star-alt star-alt star-alt

"The benefit of dealing with Jacuzzi is that it is a proven product. They invented the hot tub. And the other nice thing is that the price you pay includes everything including the cover, electrical hookups, steps. No surprises, like you might find with their competitors."

5 years ago

Google review

Dave Rogowsky

Dave Rogowsky star-alt star-alt star-alt star-alt star-alt

"Alaina, was very helpful in my hot tub search. She worked within my budget without trying to over sell! Couldn’t believe how quickly the hot tub came to my house. Was tubbing within 4 days of my order."

5 years ago

Google review

Cindy Burchett

Cindy Burchett star-alt star-alt star-alt star-alt star-alt

"Easy to order online. Order arrived as expected, on time and accurate."

5 years ago

Google review

Jennifer Carreiro

Jennifer Carreiro star-alt star-alt star-alt star-alt star-alt

"Customer service at its finest! They really take care of their customers. Any time we’ve needed something our contact at the store is always willing to help. You aren’t only buying a hot tub, you are definitely buying customer service as well. We’ve never had to feel “alone” trying to figure out our hot tub when we became new owners. Highly recommend!!"

5 years ago

Google review

Patricia Bastasin

Patricia Bastasin star-alt star-alt star-alt star-alt star-alt

"We ordered supplies online to service our hot tub during the covid19 pandemic and we would happy that all our needs were met in a timely fashion."

5 years ago

Google review

cathy phillion

cathy phillion star-alt star-alt star-alt star-alt star-alt

"Quick and accurate service"

5 years ago

Google review

Steve

Steve star-alt star-alt star-alt star-alt star-alt

"4 years have passed and my Nordic dp plus tub sold from George Lucas , has been the best investment ever and still running like a champ through all the seasons. Thank you Jacuzzi team"

5 years ago

Google review

David Angas

David Angas star-alt star-alt star-alt star-alt star-alt

"From the moment I walked into the showroom to when my new hot tub was delivered and from the follow-up phone calls and emails I have received since, I have found the service to be professional, courteous and efficient. As a very satisfied customer, I would not hesitate to recommend Jacuzzi Burlington to anyone I know or who asks. David - Oakville,"

5 years ago

Google review

James Johnston

James Johnston star-alt star-alt star-alt star-alt star-alt

"Great sales staff, even remotely through the pandemic."

5 years ago

Google review

Steve Macdonald

Steve Macdonald star-alt star-alt star-alt star-alt star-alt

"This store is good, better then the Ancaster location. The company as a whole is a little lacking in some areas, almost like they are teetering on collapse at any moment."

5 years ago

Google review